uLink Money Transfer Reviews 

9,719
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 685 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently find the service easy to use, appreciating the straightforward process for sending money. Many highlight the excellent service, noting that transfers are often timely and reliable, making them happy with the results. The app itself is frequently praised for its user-friendliness and often provides competitive exchange rates and low fees. However, some customers also noted that transfers occasionally take longer than expected to reach recipients, sometimes experiencing delays of several days. Additionally, a few people mentioned encountering issues with transaction limits, which prevented them from sending desired amounts or caused problems with larger transfers.

What people talk about most

Payment

Customers had ambiguous experiences with payment, with some finding the process quick and easy for transfers,... See more

User experience

Users describe positive interactions with user experience, frequently highlighting the ease of use for... See more

Service

Clients share positive opinions on service, with many reviewers expressing satisfaction with the speed and... See more

Application

Reviewers mention positive feedback about the app, with many finding it easy to use and navigate. Customers... See more

Price

People report ambiguous experiences with price, with many reviewers praising the good rates, low transfer... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I use ULink every year for our trust. Initially this year I needed to unsubscribe the app and resubscribe to get it to work. I entered my phone number and was informed a code would be sent. But it did... See more

Company replied

Rated 4 out of 5 stars

System just a little slow connection. I know they can improve this in the near future. And if you use your bank account, it will take at least 4 days, before it reaches to your recipient.

Company replied

Rated 4 out of 5 stars

I expected the remittance to be received in real time. However, the transaction was only processed after I sent a message saying the funds were urgently needed. I hope future transfers will truly be... See more

Company replied

Rated 4 out of 5 stars

Well the service whith the app is fine. My problem is where I reciv my money 💰, if I send 800 dls for the all month at ones I have to wait 3 days for theme to have 14000 pesos ( in the bank. No in... See more

Company replied


Company details

  1. Money transfer service
  2. Currency exchange service
  3. Non-bank financial service

Written by the company

uLink is a Money Transfer Service provided by Servicio UniTeller, Inc.

uLink Money Transfer

Written by the company

Send money abroad with great rates on every transfer
With our great exchange rates and fees starting at $0, we're the safe, reliable, and affordable way to send money to your loved ones around the world.
Envía más dinero a casa cuando más se necesita
Con excelentes tipos de cambio, tarifas desde $0 USD, somos la forma segura, confiable y económica de enviar dinero a tus seres queridos en el exterior.

Get Amazon gift cards worth $30 when you send money with uLink.

Send money with uLink and get gift cards worth $30 to major retailers.

Get a $10 gift card on your first, second and fifth transfers of $100 or more. That's $30 in gift cards! Plus, refer a friend and get $20 for every friend that signs up and send over $100. T&C's apply. Limited time offer.

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

10k reviews

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4.3

All reviews

(9,719)

1,337 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

In general

In general, it was a good experience, and whenever I had questions, the customer service team resolved all my doubts. The only downside is that I had to wait longer than expected for my deposit to be processed.

8 April 2026
uLink Money Transfer logo

Reply from uLink Money Transfer

- Thanks for the time taken to leave your comment. Rest assured that we are making all the necessary adjustments to improve in all areas to make your experience even better. Have a great day...!

Rated 1 out of 5 stars

Will not send money back to me

Will send money back to me. Require me to send a selfie with bank account information to get my money

6 February 2026
uLink Money Transfer logo

Reply from uLink Money Transfer

-Thanks for the time taken to leave your comment. We are aware that at times the validation process can be unpleasant, but we want to assure you that it is all in place to better protect your personal information. We are grateful for your feedback. Please provide your phone number and the best time to reach you. You can also contact us via the following:
Please contact us via the following channels available:
CHAT
TEL: 1.800.456.3492
EMAIL: customersupport@ulink.com
Have a great day...!

Rated 1 out of 5 stars

It took to long for the transaction

It took to long for the transaction

3 April 2026
uLink Money Transfer logo

Reply from uLink Money Transfer

- Thanks for sharing your comment. We´re very sorry to know that your experience with us did not go as expected. Allow me to share our timeframe availability when using our service: If you choose to send money with credit/debit card, the transaction will be available from 30 minutes to 2 hours.
If you choose a bank account, the transaction will be available in 4 business days.
Have a great day...!

Rated 5 out of 5 stars

I appreciate that my information is…

I appreciate that my information is stored. This is a payment I make annually and having the information already in there makes for a swift transaction.

27 March 2026
uLink Money Transfer logo

Reply from uLink Money Transfer

- So glad to have exceeded your expectations. Have a nice day..!

Rated 5 out of 5 stars

All good

Print Receipt works well here

3 April 2026
uLink Money Transfer logo

Reply from uLink Money Transfer

- Thank you very much for sharing your comment. We wish you a great day..!

Rated 5 out of 5 stars

EFFICIENCY

EFFICIENCY, INTEGRITY AND OVERALL GREATEST CUSTOMER SERVICE KNOWLEDGE .

3 April 2026
uLink Money Transfer logo

Reply from uLink Money Transfer

- We are very happy to know that your experience using our service was very smooth. Thanks for sharing..!

Rated 3 out of 5 stars

Option to use bank transfer sucks

Option to use bank transfer sucks. After 2 days of trying, I had to use credit card, and had to pay $8.00 more than I needed to. I will only use this website if I have no other choice.

1 April 2026
uLink Money Transfer logo

Reply from uLink Money Transfer

- Thanks for sharing your comment. We´re very sorry to know that your experience with us did not go as expected. Allow me to share our timeframe availability when using our service: If you choose to send money with credit/debit card, the transaction will be available from 30 minutes to 2 hours.
If you choose a bank account, the transaction will be available in 4 business days.
Have a great day...!

Rated 5 out of 5 stars

Costumer service

Costumer service

30 March 2026
uLink Money Transfer logo

Reply from uLink Money Transfer

-We are very happy to know that your experience using our service was very smooth. Thanks for sharing..!

Rated 1 out of 5 stars

To many problems with information

To many problems with information

29 March 2026
uLink Money Transfer logo

Reply from uLink Money Transfer

- Thanks for the time taken to leave your comment. Rest assured that we are making all the necessary adjustments to improve in all areas to make your experience even better. Have a great day...!

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