uLink Money Transfer Reviews 

9,719
TrustScore 4.5 out of 5

4.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 685 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently find the service easy to use, appreciating the straightforward process for sending money. Many highlight the excellent service, noting that transfers are often timely and reliable, making them happy with the results. The app itself is frequently praised for its user-friendliness and often provides competitive exchange rates and low fees. However, some customers also noted that transfers occasionally take longer than expected to reach recipients, sometimes experiencing delays of several days. Additionally, a few people mentioned encountering issues with transaction limits, which prevented them from sending desired amounts or caused problems with larger transfers.

What people talk about most

Payment

Customers had ambiguous experiences with payment, with some finding the process quick and easy for transfers,... See more

User experience

Users describe positive interactions with user experience, frequently highlighting the ease of use for... See more

Service

Clients share positive opinions on service, with many reviewers expressing satisfaction with the speed and... See more

Application

Reviewers mention positive feedback about the app, with many finding it easy to use and navigate. Customers... See more

Price

People report ambiguous experiences with price, with many reviewers praising the good rates, low transfer... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I use ULink every year for our trust. Initially this year I needed to unsubscribe the app and resubscribe to get it to work. I entered my phone number and was informed a code would be sent. But it did... See more

Company replied

Rated 4 out of 5 stars

System just a little slow connection. I know they can improve this in the near future. And if you use your bank account, it will take at least 4 days, before it reaches to your recipient.

Company replied

Rated 4 out of 5 stars

I expected the remittance to be received in real time. However, the transaction was only processed after I sent a message saying the funds were urgently needed. I hope future transfers will truly be... See more

Company replied

Rated 4 out of 5 stars

Well the service whith the app is fine. My problem is where I reciv my money 💰, if I send 800 dls for the all month at ones I have to wait 3 days for theme to have 14000 pesos ( in the bank. No in... See more

Company replied


Company details

  1. Money transfer service
  2. Currency exchange service
  3. Non-bank financial service

Written by the company

uLink is a Money Transfer Service provided by Servicio UniTeller, Inc.

uLink Money Transfer

Written by the company

Send money abroad with great rates on every transfer
With our great exchange rates and fees starting at $0, we're the safe, reliable, and affordable way to send money to your loved ones around the world.
Envía más dinero a casa cuando más se necesita
Con excelentes tipos de cambio, tarifas desde $0 USD, somos la forma segura, confiable y económica de enviar dinero a tus seres queridos en el exterior.

Get Amazon gift cards worth $30 when you send money with uLink.

Send money with uLink and get gift cards worth $30 to major retailers.

Get a $10 gift card on your first, second and fifth transfers of $100 or more. That's $30 in gift cards! Plus, refer a friend and get $20 for every friend that signs up and send over $100. T&C's apply. Limited time offer.

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

10k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(9,719)

1,337 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

quick

quick, reliable, affordable

24 April 2026
uLink Money Transfer logo

Reply from uLink Money Transfer

-Thanks for the time taken to leave your comment. Have a great day..!

Rated 5 out of 5 stars

Fast

Fast, secure and easy

21 April 2026
uLink Money Transfer logo

Reply from uLink Money Transfer

- Thank you very much for sharing your comment. We wish you a great day..!

Rated 5 out of 5 stars

easy peesey

29 April 2026
uLink Money Transfer logo

Reply from uLink Money Transfer

- It makes us very happy to know that you are satisfied. Thank you very much for letting us know..!

Rated 1 out of 5 stars

It took 5 days

It took 5 days, 6 phone calls and 4 emails for my money transfer to get to my beneficiary. Ridiculous!!

27 April 2026
uLink Money Transfer logo

Reply from uLink Money Transfer

Thanks for the time taken to leave your comment. We are very sorry to know that your experience with us did not go as expected and would like to know more details about what happened. Please provide your phone number and the best time to reach you and one of our representatives will contact you. You can also contact us via the following:
CHAT
TEL: 1.800.456.3492
EMAIL: customersupport@ulink.com
Have a great day..!

Rated 5 out of 5 stars

Simple

Simple. Easy to use.

20 April 2026
uLink Money Transfer logo

Reply from uLink Money Transfer

- So glad to have exceeded your expectations. Thanks for the recommendation. Have a nice day..!

Rated 5 out of 5 stars

fast and safe

fast and safe

19 April 2026
uLink Money Transfer logo

Reply from uLink Money Transfer

-We are very happy to know that your experience using our service was very smooth. Thanks for sharing..!

Rated 2 out of 5 stars

Account locked

I'm a new user of uLink and locked myself out of my account after the first money transfer, So I called into the help service and was told i need to wait 2 hours, I made the second call the next day and have been told a report had been submitted.. My account is still locked out and I still have not received an email how to rest my password

25 April 2026
uLink Money Transfer logo

Reply from uLink Money Transfer

- Thanks for the time taken to leave your comment. We are very sorry to know that your experience with us did not go as expected and would like to know more details about what happened. Please provide your phone number and the best time to reach you and one of our representatives will contact you. You can also contact us via the following:
CHAT
TEL: 1.800.456.3492
EMAIL: customersupport@ulink.com
Have a great day..!

Rated 1 out of 5 stars

Please my wife sent me money from Texas…

Please my wife sent me money from Texas to Nigeria today and I have not received it yet and they have debited my wife, please the money is urgent for my child hospital bill

23 April 2026
Unprompted review
uLink Money Transfer logo

Reply from uLink Money Transfer

- Thanks for the time taken to leave your comment. Your feedback is very important to us and rest assured that we will do everything possible to attend to your request. Please allow us to contact you for more details, share your phone number and a convenient time for one of our representatives to reach you immediately.
You can also contact us:
Please contact us via the following channels available:
CHAT
TEL: 1.800.456.3492
EMAIL: customersupport@ulink.com
Have a great day...!

Rated 5 out of 5 stars

Ulink provides a great simple way for…

Ulink provides a great simple way for me to pay a bank fideicomiso fee here in Mexico. It was ez to use even the first time.

15 April 2026
uLink Money Transfer logo

Reply from uLink Money Transfer

- We are very happy to know that your experience using our service was very smooth. Thanks for sharing..!

Rated 5 out of 5 stars

This was a very easy transfer

This was a very easy transfer, suited my needs easily. I appreciated the low fee, and the speed of the transfer.

15 April 2026
uLink Money Transfer logo

Reply from uLink Money Transfer

- Thank you very much for sharing your comment. We wish you a great day..!

Rated 5 out of 5 stars

Satisfied customer

Every money transfer I have made has been available for pickup never having any problems or delays very satisfied with the services

20 April 2026
uLink Money Transfer logo

Reply from uLink Money Transfer

- So glad to have exceeded your expectations. Have a nice day..!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look