Banner for Ulla Popken

Ulla Popken Reviews 1,470

TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the products, noting that items are thoughtfully crafted, well-made, and hold up well over time. Many appreciate the consistent sizing and good fit, finding a wide variety of styles suitable for different occasions. The delivery service is frequently highlighted as speedy and efficient, with orders often arriving sooner than expected and well-packaged. However, some customers also noted issues with the return policy, finding it less straightforward than ordering. A few people were dissatisfied with the quality of certain fabrics, describing them as thin or not meeting expectations, and some experienced discrepancies in sizing or received incorrect items.

What people talk about most

Product

Customers consistently note positive experiences with product, praising the quality, fit, and variety of... See more

Quality

Users describe positive interactions with quality, consistently praising the high quality of fabrics,... See more

Delivery service

Reviewers highlight positive aspects of delivery service, frequently praising its speed and efficiency. Many... See more

Order

People report positive experiences with order. Many customers praise the ease of ordering from the website... See more

Return policy

Reviewers mention ambiguous feedback about the return policy. While some customers find returns easy and... See more

Based on these reviews

Rated 5 out of 5 stars

I ordered 3 dresses, prepared to return them all, but 2 were the most beautiful, flattering, and comfortable dresses I've ever had. The third was just a little less flattering. Plus sized clothing can... See more

Company replied

Rated 5 out of 5 stars

I am so pleased with the purchase from start to delivery. Ordering easy. Shipped quickly. Clothes came in well designed plastic bags which opened easily. Folded to perfection-no wrinkles. Best of all... See more

Company replied

Rated 5 out of 5 stars

Ulla Popken is my go-to to for casual and more dressy clothes! Orders received quickly in stated 2-5 day window. Great selection. Sizes are consistent, fit always nice. I prefer all cotton clothing... See more

Company replied

Rated 5 out of 5 stars

I can shop with confidence at Ulla Popken knowing that the clothing will be of excellent quality with consistent sizing, shipped when you say it will ship, and packaged well. Worth the price and the f... See more

Company replied


Company details

  1. Plus Size Clothing Shop
  2. Jeans shop
  3. Lingerie shop
  4. Outerwear Shop
  5. T-shirt Shop
  6. Ladies' clothes shop

About Ulla Popken

Written by the company

Ulla Popken – From Plus Size to True Size Fashion

Since opening our first stores in 1987, we’ve grown into a powerhouse across 16+ countries, offering an extensive range from casual looks and luxurious collections to country chic, sportswear, stunning lingerie, and special occasion outfits.

Our focus isn’t on the size, but on quality—flawless cuts and first-rate craftsmanship that make every piece beautiful. After nearly 40 years, we’ve learned one thing: women aren’t searching for a “plus size” garment; they’re looking for a gorgeous piece to wear.

Inspired by the Mindset of Modern Women

Today, conversations about body measurements and clothing sizes no longer hold women back. Our philosophy is simple: your body belongs to you alone — it’s not a canvas for anyone else’s opinions.

For this reason, we’ve left the term “Plus Size Fashion” behind. It implies a separation from “regular sizes” — an outdated mindset we do not believe in.

Instead, we’re proud to introduce a new concept that erases any difference and now defines Ulla Popken and our collections from size 12 onwards:

TRUE SIZE FASHION


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

This is my favorite site to buy…

This is my favorite site to buy clothes, My size 24/26 . This site has good variety , from basic to very modern , no any problem with return, fast delivery from Germany ,during the week . Their clothes has a good quality. Ulla Popken always has promotions. I am happy to be their customer more then 10 years.

23 January 2026
Ulla Popken logo

Reply from Ulla Popken

We're happy to hear that you enjoy our variety and quality, especially with the fast delivery and easy returns. It's great to know you've been a satisfied customer for over 10 years! Thanks for your positive feedback. Mary

Rated 5 out of 5 stars

Quality Contact

The knowledge and professionalism of the representative.

23 January 2026
Ulla Popken logo

Reply from Ulla Popken

We appreciate you pointing out the representative's knowledge and professionalism. We're happy our team met your expectations. Mary

Rated 4 out of 5 stars

Usually a total success.

Ordered two tops, both in my regular size, 16-18. One fit fine, the other was SO small, it appeared at least 2 sizes smaller than it should have been. Both were nice quality and well made tops.
On the bright side, the return process was straight forward.

30 January 2026
Ulla Popken logo

Reply from Ulla Popken

We appreciate you sharing your experience. We're sorry to hear that one of the tops was sized incorrectl. We're glad the return process was easy for you. Mary

Rated 5 out of 5 stars

Great Quality, Selection, & Customer Service

Great quality and selection. Customer service was also very responsive, understanding, and polite in interactions.

27 January 2026
Ulla Popken logo

Reply from Ulla Popken

We're happy to hear that you enjoyed our quality and selection. We truly appreciate your recognition of our team's responsiveness and politeness. Thank you! Mary

Rated 5 out of 5 stars

Very good service

Very good service! Both tunics arrived quickly and were a perfect fit.

21 January 2026
Ulla Popken logo

Reply from Ulla Popken

Thank you for your positive feedback; we appreciate it. Mary

Rated 1 out of 5 stars

Not shipped after a week / canceled my…

Not shipped after a week / canceled my last order without notice after weeks of not shipping. I have no idea why they accept orders from Canada.

27 January 2026
Ulla Popken logo

Reply from Ulla Popken

We appreciate you bringing this to our attention. A customer service representative will reach out soon! Mary

Rated 4 out of 5 stars

Dress was nice

Dress was nice. However had to send back. Dress to.big and to long.

27 January 2026
Ulla Popken logo

Reply from Ulla Popken

We appreciate your feedback on the dress. We regret it didn't fit as expected and you had to return it. Mary

Rated 5 out of 5 stars

Satisfied Customer …

Items arrived quickly and were great quality!

27 January 2026
Ulla Popken logo

Reply from Ulla Popken

We're happy to hear that your items arrived quickly and were great quality! Thank you for your positive feedback. Mary

Rated 5 out of 5 stars

Love Ulla Popken!

I've been ordering from Ulla Popken for quite a few years. The quality of the clothing is so much better than the companies I had previously used and the prices are comparable to the old companies . It's especially nice to purchase them on sale and turnaround is usually within a week's time, occasionally a little more or less. Ulla Popken has a nice variety from casual wear to clothing for formal occasions.

20 January 2026
Ulla Popken logo

Reply from Ulla Popken

We're happy to hear that you find our clothing quality superior and our prices comparable. Thank you for your long-time support! Mary

Rated 5 out of 5 stars

declaration of love

For many, many years I have been associated with Ulla Popken. Beautiful silhouettes, excellent fabrics, wonderful design. Special thanks for the service and fast delivery.

26 January 2026
Ulla Popken logo

Reply from Ulla Popken

We're happy to hear that you've enjoyed our silhouettes, fabrics, and designs for so many years. We appreciate your kind words about our service and fast delivery. Thank you for your feedback! Mary

Rated 2 out of 5 stars

I like the company's clothing less and…

I like the company's clothing less and less every year. The quality of the fabrics has deteriorated, the patterns are terrible, and there have never been so many returns as in 2025. How can clothes of the same size fit differently if they are produced by the same company? Please try to answer this question. I understand that everyone is cutting costs these days, but in my opinion, a German brand needs to maintain its reputation, and that's not all. If there's a problem or a question that the customer can't resolve themselves, they have to contact customer support, which is completely unprofessional. They simply try to get rid of the customer, giving incorrect information, and (I'm surprised myself) they even seem to get offended by the customer, ignoring them, although in this case, they should only be offended by themselves and their own unprofessionalism. So, guys, things aren't just bad for you, they're very bad.

26 January 2026
Ulla Popken logo

Reply from Ulla Popken

We appreciate your feedback and are sorry to hear about your disappointment. Thank you for bringing this to our attention. A customer service representative will reach out soon! Mary

Rated 5 out of 5 stars

Product was to small

Product was to small. Return was easy.
Only problem you are out of stock for the size I needed. Will try again.

26 January 2026
Ulla Popken logo

Reply from Ulla Popken

We appreciate your feedback and are glad the return was easy. We are sorry the product was too small and the correct size is out of stock. We hope to have it soon. Mary

Rated 5 out of 5 stars

Very pleased

My order came quickly and was exactly as expected.

22 January 2026
Ulla Popken logo

Reply from Ulla Popken

We're happy to hear that your order arrived quickly and met your expectations. Thank you for your positive feedback; we appreciate it! Mary

Rated 3 out of 5 stars

Maybe a fluke

I had high hopes for these, they fit better than any other brands. They are wicked comfy but ripped on day 1.

21 January 2026
Ulla Popken logo

Reply from Ulla Popken

We're so sorry to hear they ripped so quickly, even though they fit well and were comfy. A customer service representative willl reach out soon. Mary

Rated 5 out of 5 stars

Look carefully beforeyou make a decision. Make it work for you.

I'm a tall girl, 6'0 to be exact. I have to be careful what I buy because of leg and arm length. Since you tend be able to cater to average sizes, there are things I cannot buy because of that. But if I see something I want I look at the sleeve length's and take a chance on what I think might work. So far I've been very lucky. I like your clothes and have enjoyed everything I've purchased. Thank you

12 January 2026
Ulla Popken logo

Reply from Ulla Popken

We appreciate you sharing your experience. We're glad to hear that you've been happy with our clothing, especially given the challenges of finding the right fit with your height. Thank you for your continued support! Mary

Rated 4 out of 5 stars

Drees is good, glad I got it on sale

Dress was as described and arrived quickly. This was my first time shopping with UP and my only suggestion is to post more specific info about sizing. I was curious if their sizes were larger, smaller or true to size and couldn't find that anywhere, not even in other reviews. I am between sizes, so went up one size and the dress is too big. I like it and will keep it, but could have ordered the smaller size with more guidance. But now I know! Also, this specific dress was worth the sale price, but overpriced if not on sale.

17 January 2026
Ulla Popken logo

Reply from Ulla Popken

We appreciate your feedback and are glad the dress arrived quickly. We'll work on providing more sizing information to help customers when choosing a size. We value your suggestion about pricing. Thanks for shopping with us! Mary

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look