Saira Saira. That’s best product I am using it with eating everything I like. No excercise I did but energetic after use as i loose more then a stone my diabetic and high blood pressure medication an... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Quality and price excellent. Customer service non existent. Delivery supposed to be within 7 days, no delivery after 2 weeks, e-mailed but got auto response about covid. Tried to phone but just rang o... See more
So glad to have access to a company that can supply and deliver my favourite wine. Yes I had to wait about three weeks from date of purchase due to covid restrictions and reduced staffing levels but w... See more
Appalling service. I ordered a bottle of Hennessy VS Cognac at the start of January and still haven't received it (17th Feb when writing this). I have phoned (no-one answers) and emailed (automated re... See more
Company details
Written by the company
We started our journey as a luxury event bar service, proudly working with some of London’s most prestigious venues. Alongside our events service, we’re now establishing Ultimate Drinks as a leading online retailer of fine Wine, premium Spirits and luxury Champagne. Delivering next day nationwide, we bring your favourite drinks direct to your door. Whilst our carefully curated product range features brands you already know and love, we’re passionate about sourcing, and helping you to discover new and exciting products that become your future favourites. Working directly with the best independent and craft brands out there, we focus on educating our customers about the story behind their drink, and recommend the best ways to enjoy your purchase. From your first click, our goal is to provide you with the Ultimate shopping experience. So whether you’re looking for a special gift or have questions about a new drink you’d like to try, please do not hesitate to get in touch with our team, who will will be more than happy to help you make the right choice.
Contact info
71-75 Shelton Street, WC2H 9JQ, London, United Kingdom
- 0203 972 0072
- info@ultimatedrinks.com
- ultimatedrinks.com
Fraudulent company buyer beware
Ordered over a month ago. No reply to email queries. No one to answer the phone. Have now stolen £82.00 from me. Do not use
19 October 2021
Unprompted review
BUYER BEWARE
As in the case of a number of customers I placed an order in good faith, paid for it and then waited. It’s been over 3 months now, no response to emails and no answer when telephoned. I did not receive the package but I do have confirmation that the parcel was returned back to UD 6 weeks ago by the carrier. I am out of pocket by £370 and I’m attempting redress through my credit card company and I have notified Trading Standards
17 October 2021
Unprompted review
Order bottle in presentation box as a…
Order bottle in presentation box as a gift for someone but only bottle arrived. I emailed customer service 3 weeks ago about it but as of yet they haven’t bothered to replied.
17 October 2021
Price reasonable,delivery quick
17 October 2021
Never received full order
17 October 2021
DO NOT ORDER FROM THIS COMPANY
DO NOT ORDER FROM THIS COMPANY
Fraudulent company taking orders and never sending them, you will not get a response to emails, messages or phone calls except an automatic response saying they have staff isolating.
15 October 2021
Unprompted review
Very Poor
I delivery time said 4 -5 days arrived 5 weeks later messaged twice to ask about my delivery and never heard anything back
12 October 2021
Likely Fraud / Items never delivered
I have recently requested a chargeback to my credit card after making an order which was not received for over 4 weeks.
BEWARE OF THIS COMPANY!
Several emails and calls were not responded to. I'm certain this company is fraudulent...especially with all of the fake reviews listed on TrustPilot.
11 October 2021
Unprompted review
Still not here ordered august 25th and…
Still not here ordered august 25th and still haven’t got my order. So going to have to report it to the bank as fraud. Great company
6 October 2021
Unprompted review
Excellent
The website was easy to use and I found the champagne I required. Ordering was simple and delivery was prompt.
I shall be ordering from you again in the future
5 October 2021
Truly terrible service - go elsewhere
Impossible to contact. I only managed to get a reply to emails and phone messages by instigating a credit card charge back. Poor communication and rubbish service. Stay away
1 October 2021
DO NOT PURCHASE FROM THIS WEB SITE!!!
DO NOT PURCHASE FROM THIS WEB SITE!!!
Paid £122 over two weeks ago for champagne for a special occasion.
Paid extra for 2-3 day delivery and still waiting. Tried repeatedly with email and phone calls with no response except a generic email saying they are short staffed.
Can I suggest that 'trustpilot' have a look at some of the reviews that have been posted on this site as the real one follow the same theme.
If you want to give money away give it to charity and not this company.
24 September 2021
Unprompted review
How do I get a refund from this…
How do I get a refund from this company? I've not received my goods 2 weeks on
22 September 2021
Unprompted review
If I could give no stars I would ! Do not trust
If I could give no stars I would!
I Ordered 20 days ago, promised 5 days delivery. No response to my 8 emails, they have my money but I have no goods
DO NOT USE
21 September 2021
Unprompted review
Terrible Service
I placed an order of over £115 on the 9th of September to which I received a confirmation email. Since then i have had no correspondence what so ever. I've emailed on many occasion, called endlessly without an answer to either. Still none the wiser as to when I will receive my goods (that were bought as a gift for a birthday that has now passed)
21 September 2021
Unprompted review
I contacted customer services regarding…
I contacted customer services regarding my order as it took too long to be delivered to me and no one came back to me at all. So now I have 2 bottles of LPR that were not used or needed.
21 September 2021
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.