Ultimate Finance Reviews 1,024

TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, friendly demeanor, and proactive approach, making interactions pleasant and productive. Many people highlight the exceptional customer service, noting the team's commitment to understanding business needs and providing reliable support. Consumers frequently mention the efficiency of the service, with fast funding and quick response times. The user experience is also described as easy and straightforward, with many appreciating the smooth processes and the accessibility of the team.

What people talk about most

Staff

Users describe positive interactions with staff, consistently highlighting their professionalism,... See more

Service

People report positive experiences with service. Customers consistently praise the exceptional and efficient... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting the efficiency and helpfulness of... See more

Response time

Reviewers highlight positive aspects of response time, consistently praising the promptness and efficiency of... See more

User experience

Customers had positive experiences with user experience. Many reviewers found the platform and system to be... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Our company was facing funding issues related to growth. Great problem to have you may be thinking. It is one of the biggest challenges facing SME's in fact. Ultimate stepped in when we were financial... See more

Company replied

Rated 5 out of 5 stars

Ultimate stepped in at last moment as an invoice finance provider. Adam and his team moved mountains to get an acceptable deal onboard in record time.... 10 working days from initial conversation to p... See more

Company replied

Rated 5 out of 5 stars

Ultimate Finance are one of our 'go to' funders - they're quick and incredibly easy to use. Our contact is Jamie Glenn and he's one in a million! There aren't many BDM's that are like him nowaday... See more

Company replied

Rated 5 out of 5 stars

I've been using Ultimate Finance for over a year, mainly for invoice factoring, and it's been a game changer. Cash flow was a constant challenge before, but their support has made things much sm... See more

Company replied


Company details

  1. #10 of 169 best companies in Non-bank financial service
  2. #3 of 109 best companies in Alternative Financial Services
  3. #1 of 116 best companies in Business-to-Business service
  4. #3 of 117 best companies in Financial Institution

About Ultimate Finance

Written by the company

Keeping business moving

At Ultimate Finance, we’re committed to delivering the right funding solutions for UK businesses. With over 20 years’ experience in the lending market, you can rely on our expertise to achieve impressive results. The kind of results that will see clients and introducers come back again and again.

The Right Solution

Creative, flexible thinking First and foremost, we’re customer led. We listen to what clients want. Then we apply our funding expertise to deliver what they need. It’s funding that works.

The Right People

Valuable insight, dedicated support With us you’ll have the dedicated support of funding experts, skilled underwriters and product specialists – strategically placed throughout the UK to offer a truly personal service.

The Right Process

Speed, ease, quality Skilled funding specialists and the latest technology allow us to seamlessly manage the process from start to finish, and keep you up to date as we go.

The Right Partner

Long-term commitment We’re not just a lender, but a partner. People you can build a long-term relationship with. People who will provide a truly integrated service. And who will essentially become part of your team.

The Right Choice

We’re in a uniquely strong position The flexibility and personal service of an independent specialist, combined with the backing of the Tavistock Group enable us to bring breadth and depth to our funding solutions

Get funded Become an introducer

Our funding solutions

Written by the company

Invoice Finance
Waiting to be paid is hard on any business. Invoice Finance lets businesses use their sales ledger as an asset which they can borrow against. It’s a simple way to release the cash that’s tied up in unpaid invoices. Instead of waiting weeks or even months to be paid, the cash can be accessed within 24 hours.
Asset Finance
We make it easy to get the equipment a business needs without the upfront costs through Hire Purchase, Lease or Refinance. And we’re fast. Finance is usually in place within 24 hours.
Bridging Finance
Where property is concerned, speed is everything. We’re able to have a decision in principle within 24 hours, and a fully credit backed offer within 72 hours.
Construction Finance
Construction businesses can often face cashflow challenges whilst waiting for customers to pay. New contracts are great for business, but they also bring with them new expenses, such as buying supplies upfront and paying additional wages, often leading companies to need to tap into their working capital before they receive their first payment. Construction Finance frees up the liquidity needed to complete existing contracts whilst looking to take on new ones so that growth ambitions aren’t slowed down.
Recruitment Finance
Recruitment Finance is a type of Working Capital Finance tailored to the needs of businesses within the Recruitment industry. It’s a complete finance and back office package in one simple to manage facility. We advance cash against temporary or permanent placements so that there is no need to wait for clients to pay invoices, as well as facilitate the processing, payroll and credit control demands by giving you access to RSM’s market-leading Recruitment Pay & Bill services.
Trade Finance
A simple way to bridge the financial gap between paying costs for the supplies a business needs and being paid by their customers with up to 120 days' trade credit available.
Structured Finance
Tailored funding through a combination of different assets: receivables, plant and machinery and / or property, with cashflow loans also available). We use our funding expertise to fully tailor a solution that is bespoke to a business to fully meet its requirements.

Contact info

5.0

Excellent

TrustScore 5 out of 5

1K reviews

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Rated 5 out of 5 stars

A 5 star service

Great team led by Eve and Holly who were always responsive and timely in managing our requests and queries. I would definitely recommend Ultimate as an invoice discounter having had the experience of working with them.

19 July 2024
Unprompted review
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Reply from Ultimate Finance

Thanks for the review, Donnacha, that's much appreciated! We're delighted you are appreciative of our approach to funding and that you feel the benefits of a relationship-based model! We're very proud to be your business' funding partner.

Rated 5 out of 5 stars

Very supportive service & team a funder…

Very supportive service & team a funder who actually works with you and offers at times creative solutions outside of the norm. Been with them now for 5 years and would not look to move

22 July 2024
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Reply from Ultimate Finance

Thank you very much for taking the time to share your feedback with us! We're delighted to be meeting your expectations when it comes to a funding partner and look forward to continuing to support your ambitions.

Rated 5 out of 5 stars

one of the best financing decisions we have ever made

After having no experience of Confidential Invoice Discounting, I have found our experience with Ultimate Finance to beyond my expectations. No only have the relationship managers been a pleasure to deal with, they have guided our relatively inexperienced staff through the whole process with patience and understanding. Definitely one of the best financing decisions we as a company have ever made.

22 July 2024
Unprompted review
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Reply from Ultimate Finance

Thank you for sharing your experience with us on Trustpilot, we really do appreciate it! We couldn't be more delighted to know that your business and the team behind it have had a great experience and that our funding solution is helping you meet your ambitions!

Rated 5 out of 5 stars

Long term business partner

Ultimate has helped us manage our sales ledger for several years now and consistently have gone the extra mile to ensure seamless movement of funds, new customer appraisals and short and medium term funding requirements.
Also, their IT platform is robust and has never let us down.

16 July 2024
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Reply from Ultimate Finance

Thank you for your great feedback, we really appreciate you taking the time to share it with us! We're very proud you've chosen us as your business' funding partner of choice and that the team and tools meet your expectations!

Rated 5 out of 5 stars

Team effort!

The Ultimate team looked to listen, learn and understand the nuances of our industry sector together with the international challenges and have been extremely supportive over the last 4 years.
Attentive and quick to support.

16 July 2024
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Reply from Ultimate Finance

Thank you for your great feedback, it's much appreciated by everyone in our team! We're delighted that our relationship-approach to making your facility work for you and your business has helped you achieve your ambitions and we're looking forward to continuing to support you for years to come!

Rated 5 out of 5 stars

Helpful and a personal touch

Ultimate Finance are helpful and a personal touch makes it so much easier and pleasant to deal with that you do not get from large corporations.

16 July 2024
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Reply from Ultimate Finance

Thank you for taking the time to share your experience with us, Emma, we really do appreciate it! We're delighted you're feeling the benefit of our personal approach in how we help your business meet its ambitions!

Rated 5 out of 5 stars

We have been with Ultimate for several…

We have been with Ultimate for several years now, and can honestly say they have been excellent in all ways.
they have helped us grow without any problems, and helped us get through any tough patches.
there is no way we could have had that relationship with any high street bank.
many thanks

12 July 2024
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Reply from Ultimate Finance

Thanks for the review, Jonathan, that's much appreciated! We're delighted you are appreciative of our approach to funding and that you feel the benefits of a relationship-based model! We're very proud to be your business' funding partner!

Rated 4 out of 5 stars

After moving away from our previous…

After moving away from our previous invoice finance provider over to UF, we have found them to be providing a good level of service and a bank who do try to help their clients where maybe other banks may not look to. The Relationship team at UF have also been good to work with however there are at times where we think their can be areas of improvement such as UF improving their allocating team as their has been instances of payment misallocations and also small occasions of slow responses from payment receipt queries however as a whole we would recommend UF.

11 July 2024
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Reply from Ultimate Finance

Thank you very much for your recommendation and your feedback, we really appreciate it! We have passed your suggestions onto our wider team so that we can review our current processes as we want to make sure each client receives a 5-star worthy experience!

Rated 5 out of 5 stars

Great service!

We have been with Ultimate Finance for a number of years now and have always received first class service and great pricing. The process is always quick, easy and transparent and the customer support is second to none. We would recommend Ultimate Finance to anyone looking for a factoring company to work with.

10 July 2024
Unprompted review
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Reply from Ultimate Finance

Thank you for sharing your feedback with us Conan, we really appreciate it! We're delighted you've chosen us as your funding partner of choice, and that we're meeting your expectations when it comes to our service and your facility!

Rated 5 out of 5 stars

We have been with Ultimate Finance for…

We have been with Ultimate Finance for 6 years now and have found that they are always available and willing to help.
They are a pleasure to deal with.
Our relationships manager, Eve and Assistants relationship manager Holly, go above and beyond to suit our needs. Very good customer service - would recommend.

8 July 2024
Unprompted review
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Reply from Ultimate Finance

Thank you for taking the time to share your feedback with us, Sarah, we really appreciate it! We're delighted to hear we're getting it right and meeting your expectations when it comes to a funding partner!

Rated 5 out of 5 stars

Transfer to Ultimate

We recently moved to Ultimate and the transition couldn't have been smoother. The whole Ultimate team have been vey helpful and responsive throughout

4 July 2024
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Reply from Ultimate Finance

Thank you for sharing your experience Doug! Many businesses think it might be easier to stick with their supplier but we make sure it is as straightforward as possible so that you can focus on what you do best: running a successful business!

Rated 5 out of 5 stars

Since using Ultimate Finance it has…

Since using Ultimate Finance it has helped me with cashflow and being able to pay suppliers not only on time but also early!!
I recently moved to Full Factoring and with the help Sharon Roberts of Credit Control, it really has moved me on to the next level with Aged Invoices coming down and Funding Availability going up!!
Sharon has been a god send and I can not recommend this service highly enough.
It has enabled me to concentrate on obtaining more work from new clients as opposed to chasing payments for work already done.

4 July 2024
Unprompted review
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Reply from Ultimate Finance

We love to get feedback like this! Seeing businesses like yours meet their ambitions is, after all, the very reason we come to work every day! We can't wait to see what's next for you and your team!

Rated 5 out of 5 stars

Satisfied Customer

We are having a very good experience with Ultimate Finance since we started working with them from April this year. We get response for all queries very quickly.
Overall very good Customer experience.

28 June 2024
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Reply from Ultimate Finance

Thank you for taking the time to share your review with us, we really appreciate it! We're delighted you have had a great onboarding period and look forward to continuing to support you and your business!

Rated 5 out of 5 stars

For over 10 years now

For over 10 years now, Ultimate Finance has provided Casgo Connections Ltd with an ongoing invoice factoring facility with utmost professionalism. Their team of professionals have always gone above and beyond to ensure that our needs are met at all times. The customer service we have received and still receiving has been outstanding. I just can't recommend Ultimate Finance highly enough.

28 June 2024
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Reply from Ultimate Finance

10 years! Where has the time gone? We're very proud to have been able to support Casgo Connections Ltd and help turn your ambitions into reality - here's to the next 10 years of great successes!

Rated 5 out of 5 stars

Great Communication

Great Communication, far cry from our old service provider who we could never get in contact with, with Ultimate just pick up the phone and call and someone will help.

28 June 2024
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Reply from Ultimate Finance

We think great relationships help us support your ambitions and one of the most important factors to all relationships is communication! We're delighted to hear we're getting it right and meeting your expectations when it comes to a funding partner!

Rated 5 out of 5 stars

Ultimate Finance Review

Ultimate Finance understand how to help small businesses by encouraging and supporting development and growth with sound financial advice. They respond quickly to requests for support and as long as the financials back up our requests they back us. We have a dedicated support manager who has taken the time to visit and get to know and understand our business. Excellent!!

28 June 2024
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Reply from Ultimate Finance

We couldn't have said it better so thank you for your kind review of how we work to support your ambitions and those of thousands of businesses across the country! We're proud to be your funding partner of choice!

Rated 5 out of 5 stars

Helpful, professional & very friendly team

The team at Ultimate have been amazing all throughout the set up process. They have made everything straightforward & simple to use. They are always available to help where needed & nothing is ever a problem. Would highly recommend

28 June 2024
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Reply from Ultimate Finance

Thank you very much for your kind words about our team, it means a lot to us! We're delighted to be meeting your expectations when it comes to a funding partner!

Rated 5 out of 5 stars

What can I say................

From the very first meeting to where we are, several months down the line, Ultimate (and in particular Dan Iwanczuk) have been helpful and accommodating. They have taken a common-sense approach in their dealings with us when faced with situations 'out of the ordinary' and have been more than helpful. Have been incredibly impressed by how quickly they respond to our needs and if I could have given them 6 stars I would have!

28 June 2024
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Reply from Ultimate Finance

Thank you very much for your great review, we really appreciate it - and we like your suggestion of a sixth star!

Rated 5 out of 5 stars

100%. Thank you.

We have worked with Ultimate Finance for a number of years now. Since day 1, they have always been incredibly helpful and supportive. With the help of UF, our business has grown significantly, their online portal is top class and user friendly. A special thanks to Debbie Asquith and Michelle Hunt for their continued support. We look forward to working with you for years to come.

28 June 2024
Unprompted review
Ultimate Finance logo

Reply from Ultimate Finance

And thank you for taking the time to share your experience with us and other users! We're proud to have been able to support your ambitions so far and look forward to seeing your business continue to grow from strength to strength!

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