Ultimate Hair:Beauty Reviews 68

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 58 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness, friendliness, and extensive product knowledge. Many people highlight the outstanding customer service, noting that staff members go above and beyond to assist them, providing excellent advice and resolving issues promptly. The service is frequently described as amazing, with consumers appreciating the welcoming atmosphere and the ease of finding what they need. Reviewers also commend the company for its brilliant range of high-quality products and equipment, noting that the stores are well-equipped and offer plenty of choice. People appreciate the curated selections and the staff's ability to guide them to the correct items, making their shopping experience smooth and efficient.

What people talk about most

Staff

Reviewers highlight positive aspects of staff. Customers consistently praise the staff for being friendly,... See more

Product

Customers express satisfaction with the product selection and quality. Many reviewers highlight the curated... See more

Service

Clients share positive opinions on service, consistently praising the amazing and excellent service received.... See more

Customer service

Reviewers mention positive feedback about customer service. Customers consistently praise the helpfulness and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I use the Ultimate just off of Southend High Street on a regular basis. The staff are always friendly and helpful. Always willing to help out in finding alternatives for discontinued items or giving... See more

Rated 5 out of 5 stars

Very happy to highly recommend Ultimate Hair and Beauty - Queens Road, Southend-on-Sea. I appreciate the curated grouped ranges of quality products and the highly knowledge and helpful staff, alway... See more

Rated 5 out of 5 stars

Brilliant customer service, friendly and helpful.. fabulous range of products and equipment. I’ve been in the trade for over 40 years and Ultimate are my ‘go-to’ .. highly recommended

Rated 5 out of 5 stars

Goods were competitively priced. I placed and paid for my order. I then wanted to add an item. I emailed to ask if this was possible. I received a prompt & positive response and an invoice for th... See more


Company details

  1. #18 of 55 best companies in Beauty Products Wholesaler

Written by the company

One of the industry’s leading supplier of professional cutting edge hair and beauty products! Ultimate Choice, Ultimate Value, Ultimate Hair and Beauty


Contact info

4.8

Excellent

TrustScore 5 out of 5

68 reviews

5-star
4-star
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1-star

Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 1 out of 5 stars

I purchased the scissor and as soon as…

I purchased the scissor and as soon as I received it it was a bit heavy for me so I returned for the refund but the cut 10./. Of the money I paid for it I loss almost £25 Inc postage but I won't buy anything from them any more. Bad experience.

31 July 2020
Unprompted review
Rated 5 out of 5 stars

Amazing company

Amazing company
Amazing customers service
U want not gat this prices some where els
I buy the Walh cordless detailer for 100 pond
Normal some where els 140
Delivery next day very happy amazing company

28 July 2020
Unprompted review
Rated 1 out of 5 stars

Absolutely awful

Absolutely awful! Do not use this company. My partner had order some clippers and was messed around first the company had them in stock then they didn’t then all of a sudden the clippers were “on the way” Partner had already bought from elsewhere so contacted the company who at this point, had not sent the clippers. They said it was too late and told him to decline the delivery which he did. Fast forward.. the company are saying they have not received the item back even accusing us of not declining the delivery / not sending them back therefore no refund will be given..

14 June 2020
Unprompted review
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