Ultra logo
Visit website

Ultra Reviews 996

•
TrustScore 5 out of 5

4.8

Cloud Computing Service
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 190 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for its reliability and excellent value, often highlighting the competitive pricing. Many people appreciate the professionalism and dedication of the staff, noting their politeness and helpfulness. The customer service is frequently described as top-notch, with fast response times and efficient problem resolution, making interactions pleasant and productive. However, some customers were dissatisfied with the service after maintenance periods, reporting that they had to take additional steps to get their services working again. A few other people also felt that the inability to transfer servers to different regions was an inconvenient and costly limitation.

What people talk about most

Service

Customers had positive experiences with service. Many reviewers praise the competitive pricing, quick... See more

Customer service

Consumers consistently report positive experiences with customer service. Many reviewers highlight the... See more

Response time

Reviewers highlight positive aspects of response time, consistently praising the quick and efficient support.... See more

Staff

Reviewers consistently express satisfaction with the staff, highlighting their responsiveness, helpfulness,... See more

Price

Clients share positive opinions on price, consistently highlighting the affordability and value for money.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

5 star service provider and customer service without any hidden bs like some service providers have and reliable performance from paid service. This has been the best EU provider so far for the price... See more

Rated 5 out of 5 stars

I’ve been with this guys for more than 4 years. I am amazed and proud to be their customer. There weren’t many occasions that I needed support from them but when I asked, it didn’t passed 15 minutes... See more

Rated 5 out of 5 stars

I'll try to be as professional as possible here: These guys kick A$$. So responsive, so helpful, and setup to make upgrades/downgrades and migrations/transfers as painless as possible. I recently down... See more

Rated 5 out of 5 stars

Love their support system. I sent a message about an issue I was having and they responded in minutes (probably was less than that but I wasn't paying attention). If I need help, they are always... See more

Company details

  1. Cloud Computing Service
  2. Web hosting company

Contact info

4.8

Excellent

TrustScore 5 out of 5

996 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Ultra cc experience

Been almost a year with ultra.cc.
I’ve had an amazing experience with Ultra.cc — fast, reliable, easy to use, and backed by excellent support. Couldn’t ask for more!

12 July 2025
Unprompted review
Rated 5 out of 5 stars

7 years strong

I've been with them now for going on 7 years. Top notch services, awesome support, no unexpected downtime, maintenance outages wrap up on or ahead of schedule.

12 July 2025
Unprompted review
Rated 5 out of 5 stars

Exceptional service

Exceptional service with excellent customer support. No request is too much trouble, and responses are quick. I have been using this service for several years without any issues, and the pricing is quite affordable.

1 July 2025
Unprompted review
Rated 5 out of 5 stars

1st Class Service

I have been a customer of UltraCC for many years, their products and more importantly their service and support is the best out there!

28 June 2025
Unprompted review
Rated 5 out of 5 stars

New user, so far so good

Had an issue logging in to FTP, and I opened a ticket that was answered within minutes, and solved the problem. I followed up with another question about speed, and user desk told me (nicely) to RTFM, which was actually reasonable.

4 June 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look