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Company details

  1. Cloud Computing Service
  2. also in
  3. Web hosting company

Written by the company

We offer collocated virtual and dedicated servers with ultra low latency connectivity, serving proprietary trading firms, investment banks, hedgefunds and individual algorithmic traders to access various trading venues and networks.


Contact info

4.1

Great

TrustScore 4 out of 5

14 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

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4.1

All reviews

(14)

1 review in the last 12 months

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Rated 1 out of 5 stars

Terrible customer service.

Terrible customer service.

Signed up to an Ultra X event in Rwanda next year but with a work relocation I can no longer make it. I have the right to cancel and have emailed them 4 times in the last month for a response but have received no answer.

1 June 2025
Unprompted review
Rated 5 out of 5 stars

What a Support team!

What a Support team!! They really are best vps provider u can get! Its little bit expensive but worth it. U can change vps from london to NY in minutes. So fast is the support!.

17 December 2024
Unprompted review
Rated 5 out of 5 stars

Their continued customer support is…

Their continued customer support is second to none. Been with them for years and would never even think of using a different company.

6 August 2024
UltraFx logo

Reply from UltraFx

Thank you very much, we are glad you are with us!

Rated 4 out of 5 stars

solid service

good service, bad account management and billing

8 August 2024
UltraFx logo

Reply from UltraFx

Thank you for your input Michal. How can we improve our account and billing services?

Rated 5 out of 5 stars

Top VPS on the Market

Their VPS is the top on market. They offer very ultra low latency with high power VPS services with Cross connections to lot of brokerage firms. The support service is really prompt and available at any time. I did not find anything better than them in my long time trading experience.

5 August 2024
Unprompted review
UltraFx logo

Reply from UltraFx

Thank you for your review!

Rated 5 out of 5 stars

Best solution for HFT forex trading

Best solution for HFT forex trading. They have own ultra low latency network, a lot of X-connects with different brokers and service providers. All works just from the box without any hustles. Price is high but reasonable.

1 August 2024
UltraFx logo

Reply from UltraFx

Thank you for your review!

Rated 5 out of 5 stars

Good support group

Good support group. They solve problems if and when a problem comes up, which is not often. And a key element is that they will actually get ON THE PHONE with you if necessary. I had a problem with getting one of my trading accounts onto my UltraFX VPS. The problem was with the prop firm's account, but the folks at UltraFX actually lent me a new VPS (so I was running a second VPS for free) for the short amount of time it took to solve the problem associated with the prop firm's account. This is a good problem-solving support group.

1 July 2024
UltraFx logo

Reply from UltraFx

Thank you for your review!

Rated 5 out of 5 stars

Best VPS provider

They have the best VPS optimized for low latency. Their support is fast and very effective and their prices very competitive.

I fully recommend them.

25 July 2024
UltraFx logo

Reply from UltraFx

Thank you for your review!

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