UltraServers Reviews 74

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 43 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service and the high performance of the servers, noting their stability and lack of downtime. Many people highlight the super good prices, describing them as incredibly fair and a great value for the specifications offered. The staff and support team are frequently commended for being helpful, knowledgeable, and providing fast, accurate responses to inquiries. However, some people were dissatisfied with customer service, mentioning slow response times, unhelpful agents, or issues with tickets being closed without resolution. A few other people also felt that the company made promises they couldn't keep, particularly regarding server switching options and unstated limitations in their Terms of Service.

What people talk about most

Service

Consumers find service to be positive, with many reviewers describing it as genuinely amazing and a top-tier... See more

Price

Reviewers highlight positive aspects of price, consistently praising the amazing and super good prices, which... See more

Staff

Customers had positive experiences with staff, highlighting their helpfulness and quick service. Reviewers... See more

Customer service

People report ambiguous experiences with customer service, with many reviewers praising the support as... See more

Response time

Customers consistently note positive experiences with response times, with many praising the fast and helpful... See more

Reviews shaping this summary

Rated 5 out of 5 stars

So ive been hosting a long time with UltraServers, been setting other people up as well(the guest accounts are amazing). First of all the customer service is a 10 out of 10, through discord they will... See more

Rated 5 out of 5 stars

I was sadly only with Ultraservers for a few days due to not needing a server for longer than the 7-day trial period. However, within those days customer support has been fantastic. I had a small i... See more

Rated 5 out of 5 stars

After using UltraServers for a few months, I got nothing other than good things to say. Good support, super good prices and the Discord community is friendly and is also happy to help if you need a... See more

Rated 5 out of 5 stars

Best host ever for pretty much anyone, no other server hosts come even close to beating the cost and quality relation ultraservers offers and your think there isn't any support, or that they sacrifi... See more


Company details

  1. Gaming services

Written by the company

UltraServers is a premier game hosting provider dedicated to delivering high-performance infrastructure without the "premium" price tag. Founded on the principle that top-tier gaming should be accessible to everyone, we offer industry-leading Minecraft and Hytale server hosting for just $1/GB. By leveraging the raw power of AMD Ryzen 9950X and 7950X3D processors combined with DDR5 RAM and NVMe SSD storage, we ensure your community enjoys a lag-free experience. We take the complexity out of server management. Our customized Pterodactyl-based control panel allows for instant setup in under 30 seconds and features a one-click installer for over 15,000 Minecraft modpacks and plugins from CurseForge, Modrinth and FTB. Whether you are running Vanilla, Forge, Fabric or Bedrock, our platform scales with your needs, providing integrated task scheduling, automated offsite backups and full FTP access at no extra cost. Reliability and security are at the forefront of our service. We maintain 24/7 server availability supported by a global network of data centers in North America, Europe, Asia and Australia. Every server is shielded by advanced 3+Tbps DDoS protection covering L3, L4 and L7 layers to keep your connection secure from volumetric and application-based attacks. At UltraServers, we let our performance and features speak for themselves. We stand behind our service with 24/7 expert support, aiming for sub-30-minute response times, and a risk-free 7-day money-back guarantee. We are committed to providing a transparent, powerful and user-friendly hosting environment for gamers worldwide.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

74 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Underrated Server Hosting Service

We have been jumping through many other server hosting services and this one is one with great potential to be among the other big hosting services out there. I use the Minecraft server service that they offer.

The ping is great for multiplayer as long as you pick the right package for your needs. They do not do any underhanded moves that we previously had such as with RAM as they show you how much they allocate to your server directly.

The support is amazing, understanding, helpful and really nice. We've had a few hiccups while setting up the server but with only a single ticket and a quick waiting time they catered the needs of our server theirselves instead of sending instructions and make us do it instead.

They also are an honest to good server. We had an issue on accidentally making two invoices instead of one and they immidiately assisted with its cancellation.

Not only is this one of the cheapest server hosts out there but its one you can trust as well. Hope this becomes a goated host along with the others

9 September 2024
Unprompted review
Rated 5 out of 5 stars

It's easy to use and cheaper than most…

It's easy to use and cheaper than most server hosting out there. Having a Youtube Channel also helps out understanding about how to set up a server. I've been hosting a Minecraft server with my friends and we all enjoyed it. Thank you very much.

9 July 2024
Unprompted review
Rated 5 out of 5 stars

Different Kind Of Game Hosting

UltraServer is actually a very expensive game hosting if you check the prices both their hardware and their software, they have an amazing EPYC CPU paired with 247+Tbps Anti-DDoS Protection. But instead of crazy prices they offer pretty cheap plans for their specifications. The support team is very capable of answering every single question i had about my gaming servers instances.

9 July 2024
Unprompted review
Rated 1 out of 5 stars

Trash

Trash, buggy

4 July 2024
Unprompted review
UltraServers logo

Reply from UltraServers

Hi Levy,

Thank you for your feedback.

Our records show that you were a client during our free Alpha-testing phase and have not purchased any of our paid offerings since we moved beyond the Alpha stage. The free services you experienced then are not representative of our current paid products.

We understand that there may have been some frustration related to the transition from our free offerings to our paid services. If you have any further questions or concerns, we’d be happy to discuss them with you.

Rated 5 out of 5 stars

Best server host

I've been using UltraServers since they were in their alpha stage, and even during alpha testing, UltraServers was a great host.

Now, around 8 months later, I am still with UltraServers as their servers perform so well for what you pay, and they have great customer support through the dashboard and their discord server.

Edit (Feb 1st 2026): I am still using UltraServers for my server hosting and it is still the best host provider in my opinion.

2 July 2024
Unprompted review
UltraServers logo

Reply from UltraServers

Thank you so much for your review!

We're thrilled to hear that you had a great experience with us. Your positive feedback motivates us to improve and provide the best service possible.

If you ever need anything or have any questions, please don't hesitate to reach out. We're here to help!

Thanks again for your support!

Rated 5 out of 5 stars

This isn't your typical game server…

This isn't your typical game server service that you see because it's a little more bare bones but the staff are really friendly and super helpful so they'll help you get whatever you need setup as long as it's possible to do so.

Highly recommend asking staff if something is possible before using service.

1 June 2024
Unprompted review
UltraServers logo

Reply from UltraServers

Thank you so much for your feedback!

We’re thrilled to hear that you’re happy with our service. Your support and satisfaction keep us motivated.

If you ever need anything or have any questions, please don't hesitate to let us know. We're always here to help.

Rated 5 out of 5 stars

Good

Had a good experience hosting at Ultra Servers. Would recommend.

3 July 2024
Unprompted review
UltraServers logo

Reply from UltraServers

Thank you for your wonderful review

We’re delighted to hear that you’re pleased with our service. Your satisfaction is our top priority, and we truly appreciate your kind words.

If you have any feedback or need assistance in the future, please feel free to reach out. We’re always here to help.

Thanks again for your fantastic review!

Rated 5 out of 5 stars

The guys over at Ultraservers run a…

The guys over at Ultraservers run a really good affordable service. I've never had any issues with the quality of their products. They also have an incredible support team that have always done an amazing job to help me when needed.

28 June 2024
Unprompted review
UltraServers logo

Reply from UltraServers

Thank you for your feedback

We’re overjoyed to hear you had a positive experience with us. Your feedback means a lot and helps us continue delivering excellent service.

If you have any questions or need further assistance, don’t hesitate to get in touch. We’re here for you!

Thanks again for your kind words!

Rated 5 out of 5 stars

The best minecraft host. It's a fact.

I've been using UltraServers for some time now.
Firstly, I want to mention the performance of their servers, my server has never gone under 20 TPS even with a 25+ players concurrently online.
Secondly, I want to express how helpful, amazing, fast their support team is. They usually take 20 minutes to answer and get problems solved at the speed of light.
Although they might be a small host, trust me, you'll hear their name everywhere in the minecraft-server community soon!

5 June 2023
Unprompted review
Rated 5 out of 5 stars

An amazing MC server host!

The company is a very high-quality ran Minecraft server host and honestly I would've even paid for it, but everything is free. They were very helpful when I had problems and their response was very fast, when I needed more resources they happily gave me enough to run my server with a smooth experience. 10/10 I would heavily recommend this if you're trying to start a server yourself.

30 May 2023
Unprompted review
Show reviews in all languages. (74 reviews)

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