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ultrasmurfs Reviews 562

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TrustScore 4.5 out of 5

4.3

Gaming services
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Review summary

Created with AI, based on recent reviews

Evaluating 88 reviews, reviewers overwhelmingly had a great experience with this company. Many customers found the service to be excellent, highlighting the speed and efficiency of responses from the support team. People frequently praised the helpfulness and friendliness of the customer service, noting that issues were resolved quickly and effectively. Reviewers also appreciated the quality of the products, with many stating that their purchases met expectations and worked as described. However, some customers also noted initial problems with their accounts not working or receiving incorrect login credentials. A few other people also felt that response times for support could be slow, leading to delays in resolving their issues, and in some cases, felt ignored. There were also instances where customers received banned accounts or experienced issues with account recovery.

What people talk about most

Product

Customers had ambiguous experiences with product, with some expressing satisfaction, stating that everything... See more

Service

Reviewers highlight ambiguous aspects of service, with many praising it as excellent, fast, and reliable,... See more

Response time

Users describe ambiguous interactions with response times, with many customers reporting fast and instant... See more

Customer service

Reviewers mention ambiguous feedback about customer service, with many praising the fast, friendly, and... See more

User experience

Customers consistently note ambiguous experiences with user experience, with some reviewers expressing... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I had some issue with an account but that wasn't a problem because i mailed them and they sended me a full working properly account, i recomend this site! +rep

Rated 4 out of 5 stars

bought a league acc had a little issue w it at the start. had to make a ticket, but everything worked out well 👍

Rated 5 out of 5 stars

🌟 Seller Review – 5/5 🌟 Just bought a CS2 account from this seller — super smooth and fast transaction. 🔐 ✅ Account details were exactly as described ✅ Delivery was instant ✅ Seller was frie... See more

Company details

  1. #119 of 149 best companies in Gaming services
  2. #58 of 75 best companies in E-commerce service
  3. #171 of 179 best companies in Hobby shop
  4. #30 of 40 best companies in Video Game Shop

Written by the company

The Ultra Gaming Marketplace 🤝Est. 2022

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

562 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

I recommend UltraSmurfs

Very friendly staff. The account delivery was so fast. I've previously bought 2 accounts and they are still not banned for 6 months now (botted ones).
You need an account? UltraSmurfs is your place.

24 January 2024
Unprompted review
Rated 5 out of 5 stars

Solid.

Unlucky at the start with the first account recieved, but a replacement was provided.

17 January 2024
Unprompted review
Rated 5 out of 5 stars

Absolutely awesome

Absolutely awesome, after losing my first account and the agonizing restart I’m so happy with how fast this got completed and how nice the guy who helped me out was. Shout out to Psycho thanks guys.

21 January 2024
Unprompted review
Rated 2 out of 5 stars

Many problems

Increasingly expensive prices.
Increasingly complicated indications.
0, I repeat, 0 consumer service.

From liking it and recommending it, to being clear that I am not going to buy from it again.

21 January 2024
ultrasmurfs logo

Reply from ultrasmurfs

We are a business unfortunately we have to generate profits or we cant exist.

We have good customer service and respond to everybody within 1 day.

Not sure why you feel this way but would love to help you thanks.

Rated 5 out of 5 stars

exactly what i wanted

Simple . Paid for it,i got it delivered,im writing this message after a few months,the account is still safe,isn t banned for botting or something like that,if you need a fresh account,this site has it.You can change everything from the name to the email adress. Only bought one account,no more,so take it with a grain of salt.

23 November 2023
Unprompted review
Rated 1 out of 5 stars

I have a problem and you didn’t help me…

I have a problem and you didn’t help me !! The account when I have buy is not found by my Xbox. I have buy the account the last Saturday

28 December 2023
ultrasmurfs logo

Reply from ultrasmurfs

Can you just wait for support instead please , you only bought today.

Edit , please contact the discord mate and say you are the one who wrote the review and we will make you priority number 1.

Sorry for the issues.

Rated 5 out of 5 stars

i've got an smurf acc and was a fast…

i've got an smurf acc and was a fast delivery. The only problem they had is the delay of the warranty u have on all smurfs acc u buy here. I´ve waited for more than one month but they gave me another one with the same exact amount of blue essence

3 January 2024
Unprompted review

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