The online booking process was clear and easy. We received the gadget very quickly. We were able to use a promo code without any problems. Very good experience with ulys website.
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See what reviewers are saying
Registration went well, in English. Transpponder received well after a few days. Transponder is a bit bulky; it would make sense, with the technology available, to make it of the credit card format, a... See more
Company replied
Great experience signing up for the Ulys tag system. The process was easy, and the tag arrived from France to the UK very quickly. The bank check with a UK bank was also seamless. This will save time... See more
Company replied
The signing up procedure is not at all practical, especially not for non-french customers. You say you can do direct debit from IBAN accounts, which is great but the whole proving to own the accoun... See more
Company replied
Company details
About Ulys
Written by the company
Gagnez du temps et simplifiez tous vos déplacements.
Ulys facilite votre mobilité au quotidien avec des solutions conçues pour vous faire voyager plus sereinement, sur la route comme lors de vos recharges électriques.
Avec le Pass Ulys Télépéage, circulez sur toutes les autoroutes de France et, en option, en Espagne, au Portugal et en Italie. Passez au péage sans ticket ni carte bancaire et profitez des voies réservées jusqu'à 30 km/h pour gagner en fluidité à chaque trajet.
Avec le Pass Ulys Electric, trouvez facilement les bornes sur votre itinéraire et rechargez votre véhicule électrique partout en France en toute simplicité.
Depuis l'app Ulys, suivez vos dépenses, gérez vos déplacements en temps réel et profitez des avantages du Club Ulys.
Télépéage, recharge électrique, parking, solutions Pro... Simplifiez-vous la route avec Ulys.
Contact info
Service client Ulys - CS 30531 , 13 558 , Saint-Martin-de-Crau, France
- 08 08 80 80 08
- ulys.com
4.2
Great
109k reviews
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Overall opinion
Didn’t know where to find the IBAN code initially but the process and comms was excellent
2 February 2026
Reply from Ulys
Hello Michael,
Thank you for your feedback. We are delighted to hear that the process and communication met your expectations.
Regarding the IBAN code, please don't hesitate to contact us if you need help retrieving it or if you have any other questions. We remain at your disposal.
Sincerely,
The Ulys Team
Rapide facile efficace
22 January 2026
Reply from Ulys
Bonjour Jurkuc,
Merci pour votre retour ! Nous sommes ravis d’apprendre que vous trouvez notre service rapide, facile et efficace. N’hésitez pas à nous contacter si vous avez la moindre question.
L’Équipe Ulys
Just applied for my new badge.
Just applied for my new badge.
Was all good until I started to get emails to say I had an outstanding invoice and my badge would be suspended.
1 . I had not even got the new badge.
2 looking at my bank statement the 1 euro they needed had been paid.
3 I emailed Ulys to ask about this and had no reply and have no idea if my badge which I have now will work.
28 January 2026
Reply from Ulys
Hello Andrew,
Thank you for taking the time to share your experience, and we are sincerely sorry for the situation you described.
As part of our quality control process, supporting documents may be requested to verify data accuracy.
We want to assure you that we take your concerns seriously and are always striving to improve the customer experience.
Have a wonderful day,
The Ulys Team
Reply from Ulys
Bonjour Véronique,
Merci beaucoup pour votre retour ! Nous sommes ravis d’apprendre que vous trouvez notre service simple et rapide. Votre satisfaction est essentielle pour nous.
Au plaisir de vous accompagner lors de vos prochains trajets.
Cordialement,
L’Équipe Ulys
Impossible de inopérant faire fonctionner le…
Impossible de faire fonctionner le badge
Malgré que L appairage ait été fait
27 January 2026
Reply from Ulys
Bonjour, Luc,
Pour un fonctionnement sans faille de votre badge, assurez-vous qu'il soit bien positionné sur votre pare-brise dans la zone grisée, au niveau du rétroviseur central.
Pour l'installer correctement, regardez cette courte vidéo :
👉 https://youtu.be/1pVekWJ84aM?si=lGwDTxOI91MIJZ1l
Un passage en voie lente nécessite un léger temps d'arrêt, n'hésitez pas à emprunter les voies réservées au télépéage à 30km/h.
Vous pouvez également demander le remplacement de votre badge depuis votre espace client. Dans le cadre du service après-vente, les frais d’expédition et de retour sont gratuits.
Agréable journée
L'équipe Ulys
C’est bon……
26 January 2026
Reply from Ulys
Bonjour David,
Merci beaucoup pour votre retour ! Nous sommes ravis de savoir que tout est bon pour vous.
N’hésitez pas à revenir vers nous si vous avez la moindre question ou besoin d’assistance.
L’Équipe Ulys
Makes trips a breeze
Glad to have finally joined, makes those long trips smoother especially when the have the no stop toll lanes, also able to credit my vacation cheques.
14 July 2025
Reply from Ulys
Hello Micah,
Thank you so much for your feedback, it really means a lot to us!
We're delighted to hear that you're happy you finally signed up. It's true that the toll tag makes long journeys much easier, especially thanks to the non-stop lanes at toll plazas. And being able to load your holiday vouchers is a real bonus for enjoying your travels with peace of mind.
Please don't hesitate to contact us if you have any questions; we're here to help.
Have a wonderful day,
The Ulys Team
No help given just cancel your orde
No help given at all . I have tried twice to get badges for France Spain Portugal and Italy. Both times have sent photo id and bank statements showing account number and iban number my adrdress etc. Both times you have cancelled my order saying iban number not recognised no help given, no clear instruction of what you want . I’m travelling Europe for 6 months and thought this should be an easy process but no not at all. I why is it so hard emovis make it easy. Is there any chance someone could help????
22 January 2026
Unprompted review
Reply from Ulys
Hello Graham,
We place great importance on providing you with a service perfectly tailored to your expectations, and we are sincerely sorry for this inconvenience.
Have a good day,
The Ulys Team
very easy to manage every steps
12 January 2026
Reply from Ulys
Hello Deni,
Thank you so much for your feedback!
We're delighted that you were satisfied.
We wish you all the best with Ulys.
The Ulys Team
5Stars all in all
18 January 2026
Reply from Ulys
Hello Fernando,
Thank you so much for your feedback and for the 5-star rating! We're delighted that you were completely satisfied with your experience.
The Ulys Team
Returned my ULYS tag 18 months ago and…
Returned my ULYS tag 18 months ago and I am still receiving invoices (they charge a fee if you don't use it). Impossible to contact company, all communications are in French, had to change my bank account to avoid them taking any more money.
15 January 2026
Unprompted review
Reply from Ulys
Hello,
Based on your request and the information provided, we are unable to identify your Ulys toll payment customer account.
To provide a precise answer to your request, please contact us using the contact form in your customer area.
The Ulys Team
Reply from Ulys
Hello Raphael
Thank you so much for your feedback!
We're delighted that we were able to meet your expectations.
We wish you all the best with Ulys.
The Ulys Team
Reply from Ulys
Bonjour Steeve,
Merci beaucoup pour votre retour ! Nous sommes ravis que vous trouviez notre service efficace et qu’il vous fasse gagner du temps. C’est exactement notre objectif : rendre vos trajets plus simples et agréables. N’hésitez pas à nous contacter si vous avez la moindre question ou besoin d’assistance.
L’Équipe Ulys
Reply from Ulys
Bonjour Vincent,
Un grand merci pour votre avis !
Nous sommes ravis d'avoir su vous satisfaire.
Nous vous souhaitons une bonne route avec Ulys
L'équipe Ulys
Reply from Ulys
Hello Samual,
Thank you so much for your feedback!
We're delighted that you were satisfied.
We wish you all the best with Ulys.
The Ulys Team
beaucoup de temps entre le moment de…
beaucoup de temps entre le moment de l'inscription et la réception du badge
29 December 2025
Reply from Ulys
Bonjour Denis,
Merci pour votre retour. Nous comprenons que le délai entre l’inscription et la réception du badge puisse sembler long. Ce temps est nécessaire pour valider les informations et assurer la sécurité du processus. Nous faisons le maximum pour réduire ces délais.
L'équipe Ulys
Time savings
I was very stressed when the highway was blocked because the badge was not working.
3 January 2026
Reply from Ulys
Hello Aziz,
We are sincerely sorry for this inconvenience and we completely understand your dissatisfaction.
We hope that the new Ulys badge, sent today, brings you complete satisfaction.
Have a pleasant day.
The Ulys Team
Reply from Ulys
Bonjour Flavius,
Merci beaucoup pour votre retour ! Nous sommes ravis d’apprendre que vous trouvez le service super et professionnel.
C’est un vrai plaisir de savoir que notre accompagnement répond pleinement à vos attentes.
N’hésitez pas à revenir vers nous si vous avez la moindre question ou besoin d’aide.
L’Équipe Ulys
Pas d'attente, pas de stress
Pas de queue, pas de stress car pas besoin de chercher son moyen de paiement, ni son ticket ! Top
24 December 2025
Reply from Ulys
Bonjour Jean-Paul,
Un grand merci pour votre message !
Nous sommes vraiment heureux de savoir que le passage sans file d’attente, sans stress et sans avoir à chercher un moyen de paiement ou un ticket vous apporte autant de confort. C’est exactement l’expérience fluide et sereine que nous souhaitons offrir à nos utilisateurs !
N’hésitez pas à revenir vers nous si vous avez la moindre question.
L’Équipe Ulys
Website and App
Great website facilities, poor Android app. lacking in options that are on the website.
28 December 2025
Reply from Ulys
Hello Clive,
Thank you so much for your feedback!
We're delighted to hear that you appreciate the features of our website.
We also appreciate your disappointment with the Android app and the lack of options you found.
Your feedback is invaluable: it helps us improve the app experience to make it as comprehensive and user-friendly as the website. We'll pass your comments on to the relevant teams.
Of course, we're here if you need anything else.
The Ulys Team
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