I registered with UCUK, signed the contract and did my bit. When it came to sending my client the timesheet, absolute crickets. No response for weeks on end, but just one employee saying they're... See more
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I've been with Umbrella Company UK for a year now, and I can confidently say that I highly recommend their services! Daniela, in particular, has been absolutely amazing. Her professionalism and guidan... See more
Company replied
Good company to work with definitely enjoyed working with them but the only thing they didn't do well was expenses issue. They somehow couldn't cover my expenses tax free despite the company I was... See more
Company replied
Daniela is a really patient and helpful Payroll Technician. She goes out her way to reslly understand any payroll issues and ensures she does her utmost best to provide a solution and answer to querie... See more
Company replied
Company details
Written by the company
Umbrella Company UK is a leading provider of umbrella payroll (PAYE) to contractors and freelancers in the UK. Please contact us if you have any questions about our service ☎ 01707 669023
Contact info
First Floor Offices, Suite G, 230 High Street,, EN6 5BL, Potters Bar , United Kingdom
- 01707 669023
- marketing@umbrellacompanyuk.co.uk
- umbrellacompanyuk.co.uk
4.1
Great
105 reviews
Hasn’t replied to negative reviews
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See how their reviews and ratings are sourced, scored, and moderated.
Quick and friendly service
Friendly service and the process was very quick and they provided me with all the necessary information.
18 April 2023
Unprompted review
Reply from Umbrella Company UK
Hi Motur,
Thank you for taking the time to leave us a 5-star review. It is great to hear that you've received an excellent service with us.
Kind regards,
Clare
Umbrella Company UK
Great service
The sign up process was super quick, they even rang to update me and make sure I had everything I needed. Great service.
14 April 2023
Unprompted review
Reply from Umbrella Company UK
Hi Rachel,
Thank you for taking the time to leave us a 5-star review. I am delighted to hear about your positive experience with Umbrella Company UK.
Kind regards,
Clare
Umbrella Company UK
Easy sign up process
Easy sign up process. Decent rates. Quickest of all.
14 March 2023
Unprompted review
Reply from Umbrella Company UK
Hi Andrea,
Thank you for leaving Umbrella Company UK a 5-star review. Your feedback is greatly appreciated.
Kind regards,
Clare
Umbrella Company UK
Amazing company!
Amazing company!
Happy all around with them, super quick to respond to enquiries, and always so happy to help with any silly question. Paid on time, and the correct amount.
1 March 2023
Unprompted review
Reply from Umbrella Company UK
Hi Tiril,
Thank you for taking the time to leave Umbrella Company UK a fantastic review. It's great to hear that you have received the highest level of customer service which we strive to offer.
Kind regards,
Clare
Umbrella Company UK
Very happy.
Whole process from beiginning to end was very easy and faultless. Questions were answered precisely from a very friendly person and made the whole experience on a Monday morning very enjoyable for a change, a very happy person.
13 February 2023
Unprompted review
Reply from Umbrella Company UK
Hi Sanjay,
Thank you for leaving us such a positive review - it's greatly appreciated! It's great to hear that you are happy with the service.
Kind regards,
Clare
Umbrella Company UK
Excellent customer service
Sales agent was attentive to my concerns and addressed them to my satisfaction. I left the call feeling relieved that I was in competent hands.
26 January 2023
Unprompted review
Reply from Umbrella Company UK
Hi Angela,
Thank you so much for your 5-star review. I have passed your compliments onto the team, and they're very pleased!
Kind regards,
Clare
Umbrella Company UK
So easy to work with
So easy to work with. Really clear and transparent pricing, the most competitive deal I found. Make it all so easy, I was signed up in 5 minutes and my client finds them super easy their end too. Very chuffed
23 January 2023
Unprompted review
Reply from Umbrella Company UK
Hi Danica,
Thank you for taking the time to leave us a 5-star review and such fantastic feedback - it is greatly appreciated.
From everyone at Umbrella Company UK - we look forward to continuing to work with you!
Kind regards,
Clare
Umbrella Company UK
Great people, great service
People at umbrella company were very helpful. The payroll was very smooth, where I had issues they quickly acted to resolve them.
The pension department was really supportive when I needed to change the contribution level.
I highly recommend them and I would work with them in the future, if I have a chance.
5 January 2023
Unprompted review
Reply from Umbrella Company UK
Hi Dhana,
Thank you for leaving Umbrella Company UK a 5-star review. I am delighted to hear that you have had a great experience with our umbrella company and have received the high level of customer service which we strive to offer!
Kind regards,
Clare
Umbrella Company UK
Quick and easy sign up
6 December 2022
Unprompted review
Reply from Umbrella Company UK
Hi Chris Jo,
Thank you for taking the time to leave us a positive review. We are pleased to hear that you are happy with the service and found the registration process quick and easy.
Kind regards,
Clare
Umbrella Company UK
Very professional and quick to sign up…
Very professional and quick to sign up I will be recommending to workmates
10 November 2022
Unprompted review
Reply from Umbrella Company UK
Hi David,
Thank you for leaving Umbrella Company UK a 5-star review - your feedback is greatly appreciated!
Kind regards,
Clare
Umbrella Company UK
very bad experience
very bad experience. I am still not on boarded after 1 month of starting of the service. Client signed the contract but they are still struggling to sign the contact.
I never recommend this type of company
17 October 2022
Unprompted review
Very quick easy process to sign up and…
Very quick easy process to sign up and staff were very helpful
15 September 2022
Unprompted review
Reply from Umbrella Company UK
Hi Sarah,
Thank you for taking the time to leave us a positive review. It's great to hear that you are happy with the service and have found the sign-up process easy.
Kind regards,
Clare
Umbrella Company UK
Registration process simple and I have…
Registration process simple and I have my own personal contact
9 September 2022
Unprompted review
Reply from Umbrella Company UK
Good morning,
Thank you for leaving Umbrella Company UK a 5-star review. It's great to hear that you are happy with the service.
Kind regards,
Clare
Umbrella Company UK
I was impressed with the easy sign up…
I was impressed with the easy sign up process and the immediate response when I registered. It was very professional and quick, with an assurance of being able to contact them with any queries.
25 August 2022
Unprompted review
Reply from Umbrella Company UK
Hi Louise,
Thank you for taking the time to leave Umbrella Company UK a positive review. I'm delighted to hear you've had a great experience with us.
Kind regards,
Clare
Umbrella Company UK
Reply from Umbrella Company UK
Hi Alison,
Thank you for leaving us a positive review. We are delighted that you are happy with the service, and we look forward to continuing to work with you in the future.
Kind regards,
Clare
Umbrella Company UK
Just had excellent service from Emily
Just had excellent service from Emily. Answered the phone promptly - both times - and knew what she was talking about. Sorted out my issue straight away. Really good. Hope there’s a customer service bonus on its way??!
27 May 2022
Unprompted review
Reply from Umbrella Company UK
Hi Darren,
Thank you for taking the time to leave Umbrella Company UK a 5-star review. It's great to hear that you are happy with the service.
Kind regards,
Clare
Umbrella Company UK
Brilliant support and service thank-you.
25 May 2022
Unprompted review
Reply from Umbrella Company UK
Hi Jonathan,
Thank you for taking the time to leave us a 5-star review. It's great to hear that you are happy with the service!
Kind regards,
Clare
Umbrella Company UK
Found the service easy to use
Found the service easy to use, reliable and no fuss.
25 May 2022
Unprompted review
Reply from Umbrella Company UK
Hi Andrew,
Thank you for leaving us a positive review. We are delighted that you are happy with the service, and we look forward to continuing to work with you in the future.
Kind regards,
Clare
Umbrella Company UK
Great company
Great company. Very good service. Prompt comunication. Can highly recommend.
25 May 2022
Unprompted review
Reply from Umbrella Company UK
Hi Norbert,
Thank you for taking the time to leave us a 5-star rating!
We look forward to continuing to work with you long into the future.
Kind regards,
Clare
Umbrella Company UK
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