I have used Unbeatable Blinds many many times and never had any problems. On my last order for replacement slats I had one slat that was too short and had a piece stitched on. Phoned and spoke with Ge... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I purchased a roller blind this time, used this company many times now for window dressings. Blind was great, easy process for ordering and fitting. Delivery was a bit longer than expected but other... See more
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We honesty would not go anywhere else, service was amazing, delivery was before quoted time, I have fitted them myself in under 1 hour and we had bought 5 blinds 3 small and 2 large, custom made to si... See more
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I’ve just received my 8th blind! These blinds are the absolute best they are so beautifully made and packed to perfection for there journey with the carrier. Looking at ordering my 9th soon, as I’m... See more
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Company details
- #24 of 40 best companies in Window treatment store
- #30 of 48 best companies in Blinds shop
Written by the company
Unbeatable Blinds are the UK's online Discount Window Blind Specialist. Offering all types of window blinds including Faux Wood Blinds, Wood Venetian Blinds, Roller Blinds, Blackout Blinds, Vertical Blinds, Venetian Blinds, Day and Night Blinds and Roman Blinds all together giving you hundreds of fabric choices, colours and blind options.
Contact info
3 Drum Mains Park, Orchardton Woods, Cumbernauld, G68 9LD, Glasgow, United Kingdom
- 0333 321 4050
- customersupport@unbeatableblinds.co.uk
- unbeatableblinds.co.uk
4.6
Excellent
7k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
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Good product
I've ordered roller blinds for my windows. The packaging and installation instructions were very clear, and I'm happy overall with the product.
23 April 2026
Reply from Unbeatable Blinds
Good morning,
Thank you for your feedback! We're so pleased to hear you found the packaging and installation instructions clear, and that you're happy overall with your purchase.
Just to clarify for future customers, the item ordered was a roller blind rather than mirror film. We really appreciate your support and hope you're enjoying the finished look!
Kind regards,
Laura.
Unbeatable Blinds.
I am extremely disappointed with the…
I am extremely disappointed with the service I received from this company. I ordered custom-made blinds and paid separately for a professional installer to fit them, only to discover that the brackets supplied were too small and would not clip into place properly. The installer even had to stretch the brackets in an attempt to make them work, and the middle bracket could not be fitted at all. Instead of taking responsibility and properly resolving the issue, the company repeatedly dismissed my concerns and blamed the installation, despite a professional clearly confirming the brackets were the problem. I spent a long time going back and forth through emails trying to get help, but I felt completely ignored and unsupported throughout the process. Rather than offering a proper resolution or refund, they only offered replacement brackets as a “gesture of goodwill,” even after admitting a smaller bracket could have been sent by mistake. After already paying for installation and being left with blinds that could not be installed correctly, I found their customer service unhelpful, dismissive, and unwilling to take accountability. I would not order from this company again. Avoid SCAMMERS!!!
23 April 2026
Reply from Unbeatable Blinds
Good morning,
We are sorry to hear you remain dissatisfied with your experience. After reviewing the images and information provided, our customer support team, including Gemma, confirmed that the brackets supplied were the correct 50mm size for the blinds ordered. A 50mm headrail would not physically fit into a 35mm bracket, which indicates the issue was not caused by incorrect bracket sizing.
We also identified that the brackets had been installed back to front, which would prevent the blind from clipping into place correctly and explains the fitting difficulties experienced, including the issue with the centre bracket.
While we appreciate this situation has been frustrating, we did thoroughly investigate the matter and offered replacement brackets as a goodwill gesture in an attempt to assist further, despite the supplied components being confirmed as correct for the order placed.
We always aim to support our customers and respond fairly based on the evidence available. We are disappointed by the accusation of “scammers,” as this does not reflect the care taken by our team throughout the process.
Kind regards,
Unbeatable Blinds.
Reply from Unbeatable Blinds
Hi Julie,
Thank you for your lovely review. We’re so pleased to hear you found the ordering process easy and were happy with both the service and the quality of your blinds. We really appreciate your support and hope to assist you again in the future.
Kind regards,
Laura.
Unbeatable Blinds.
Reply from Unbeatable Blinds
Hi Gill,
Thank you for your review. We’re delighted to hear you were pleased with the quality of your blinds and the fast service provided. Your feedback is greatly appreciated.
Kind regards,
Laura.
Unbeatable Blinds.
Reply from Unbeatable Blinds
Hi Jeff,
Thank you for providing us with this wonderful 5-star review.
We are delighted to hear that all aspects of the product and service received were to your satisfaction.
We hope to be of service again in the future.
Kind regards,
Gemma.
Unbeatable Blinds.
DEFINITELY BEYOND BEATABLE IN FACT UNBUYABLE MORE LIKE!
bought a blind worth over £100 yet the fabric used is cheap that light seep through held together by plastic and the rope is poor designed that it disconnects everytime you pull! On top of that robotic unhelpful customer service tries to defer blame onto the customer and forces them t keep a defective product when it should be returned and refunded! Have escalated to get my money back DO NOT BUY FROM THEM! All these 5 Star reviews are paid by bots!!!
Response to their response: Can you read? These are design and quality flaws with cheap plastic being used including for the interconnector thatkeeps disconnecting when pulling. They will keep generating excuses to force the product on you don’t bother
13 May 2026
Unprompted review
Reply from Unbeatable Blinds
Good afternoon,
We’re sorry to hear you were dissatisfied with your experience. We take product quality and customer feedback seriously, and we do not use paid or fake reviews.
From our records, the issues raised appear to relate to the installation and operation of the blind rather than a manufacturing defect. As our blinds are made-to-measure products, they are produced specifically to the measurements and specifications provided at the time of order. In line with our Terms & Conditions, we are therefore unable to offer refunds on custom-made items where no manufacturing fault has been identified.
Kind regards,
Unbeatable Blinds
Quick delivery
Quick delivery. Product was as described. Happy with my purchase. Would use company again.
21 April 2026
Reply from Unbeatable Blinds
Hi Alexandra,
Thank you for your great feedback. We’re delighted to hear your order arrived quickly, the product met your expectations, and that you’re happy with your purchase.
It means a lot to know you would choose to shop with us again, and we truly appreciate your support.
Kind regards,
Laura.
Unbeatable Blinds.
2 separate dates were given for…
2 separate dates were given for dispatch as the 1st order i had to chase up, so second date was given which again I had to chase up as no tracking details were provided, the order was placed on the 21/04/26 third email sent to see where the order was at i was told order complete was not order dispatched but had the email stating they were ready for dispatch on the 2 dates given 27/04/26 then the 08/04/ 26, chased this up fourth time requesting a refund , to be told that they did not have enough materials to fulfill the order , so 2 dispatch dates and no materials to make the blinds is where we are at, should of said this in the first place. Let's hope I get my refund! Would of given 0 stars but there was not an option,.
21 April 2026
Reply from Unbeatable Blinds
Hi John,
We sincerely apologise for the frustration and disappointment caused with your order and the lack of clear communication throughout the process.
You are absolutely right that we should have been more transparent from the beginning regarding the material shortage, rather than providing estimated dispatch dates that we were ultimately unable to meet. We understand how frustrating it is to repeatedly chase updates and we appreciate your patience far more than we demonstrated.
We can also appreciate how confusing the wording around “order complete” and “ready for dispatch” must have been, especially when tracking details were not provided. This is not the level of service we aim to deliver.
Your refund request has been noted and we are sorry the experience reached this stage. We are reviewing both the communication and stock handling process internally to help prevent this happening again.
Thank you for taking the time to leave your feedback.
Kind regards,
Laura.
Unbeatable Blinds.
Quick dispatch and delivery
Quick dispatch and delivery. Beautiful blinds, fit perfectly for which I receive many compliments.
20 April 2026
Reply from Unbeatable Blinds
Good morning,
Thank you for your wonderful review. We’re so pleased to hear your blinds arrived quickly, fitted perfectly, and are receiving lots of compliments.
It’s always great to know our customers are happy with both the quality and overall experience. Thank you again for choosing us and for taking the time to share your feedback.
Kind regards,
Laura.
Unbeatable Blinds.
Great blinds, great price
Honestly, if I could give Unbeatable Blinds more stars I would. Ordering online is often tricky especially if you’re older. The lady I spoke with was very helpful and knowledgeable. When the blinds arrived (well within the time range I was given) there was a little splinter but I couldn’t check until the joiner came to fix them up whether it came from a fault with the blinds or was just random. The company assured me that any fault would be resolved by them. The blinds are absolutely gorgeous and easy to fix … unless you are elderly!
21 April 2026
Reply from Unbeatable Blinds
Hi Susie,
Thank you so much for your lovely review and kind words. We’re delighted to hear that you had such a positive experience with both our customer service team and your new blinds.
We understand that ordering online can sometimes feel daunting, so it’s wonderful to know that our team member was able to make the process easier and more reassuring for you. We’re also pleased your order arrived within the expected timeframe and that you’re happy with how the blinds look.
Thank you as well for mentioning the small splinter issue, we’re always happy to help if any genuine fault is identified, and we appreciate your understanding while checking everything during installation.
Most importantly, we’re thrilled to hear you think the blinds are gorgeous! We hope they bring you enjoyment for many years to come.
Kind regards,
Laura.
Unbeatable Blinds.
Very professional and blinds cheap and…
Very professional and blinds cheap and good quality
20 April 2026
Reply from Unbeatable Blinds
Hi Denise,
Thank you for providing us with this wonderful 5-star review.
We are delighted to hear that you are happy with your purchase.
We hope to be of service again in the future.
Kind regards,
Gemma.
Unbeatable Blinds.
Product was exactly what I wanted and…
Product was exactly what I wanted and arrived on time. Staff were friendly and helpful. Would recommend and will use again in the future.
13 April 2026
Reply from Unbeatable Blinds
Hi Samantha,
Thank you for providing us with this amazing 5-star review.
We are delighted to hear that your product was exactly what you wanted and that it arrived on time.
We really appreciate you taking the time out of your day to share your positive experience.
Kind regards,
Gemma.
Unbeatable Blinds.
This is the second time of purchasing…
This is the second time of purchasing made to measure blinds and really cannot fault them from start to finish from ordering to delivery and us fitting them,im one very happy customer & definitely would buy again if & when needed. Definitely recommend Thank you ☺️
20 April 2026
Reply from Unbeatable Blinds
Hi Rachel,
Thank you for providing us with this fantastic 5-star review and for choosing us again.
We are delighted to hear that you have had another great experience from ordering to the delivery of your blinds.
We really appreciate your continued support.
Kind regards,
Gemma.
Unbeatable Blinds.
Was never informed when delivery was…
Was never informed when delivery was had to ring up took too long to come blinds are great
13 April 2026
Reply from Unbeatable Blinds
Hi Paul,
Thank you for your feedback. We’re really pleased to hear you’re happy with the blinds, but we’re sorry that communication around the delivery wasn’t up to standard and that you had to chase for an update.
We understand how frustrating delays can be and appreciate you bringing this to our attention. Your comments will help us improve our delivery communication going forward.
Kind regards,
Laura.
Unbeatable Blinds.
Great experience and customer support…
Great experience and customer support ready and willing to help
18 April 2026
Reply from Unbeatable Blinds
Hi Adrian,
Thank you for providing us with this wonderful 5-star review.
We are so pleased to hear you had a great experience and found our customer support team helpful and ready to assist.
We really appreciate you taking the time out of your day to share your positive feedback.
Kind regards,
Gemma.
Unbeatable Blinds.
Delighted
Beautiful blinds. Well made.Stunning material. À glorious, colourful statement . We are delighted
12 April 2026
Reply from Unbeatable Blinds
Good morning,
Thank you for providing us with this fantastic 5-star review.
We are so pleased to hear that you are happy with your order.
We really appreciate your lovely feedback.
Kind regards,
Gemma.
Unbeatable Blinds.
Unbeatable blinds provide a fantastic…
Unbeatable blinds provide a fantastic service and deliver exceptionally well made items. I have used them twice and both times I have been more than pleased with the result. The blinds arrive after approximately one week and they are very well packaged. They are very sturdy, high quality and look amazing on my windows. I definitely recommend them. They are well worth the money.
20 April 2026
Reply from Unbeatable Blinds
Hi Mrs Robinson,
Thank you for providing us with this wonderful 5-star review.
We are delighted to hear that you are happy with the service and that the products were to your satisfaction.
We really appreciate your continued support.
Kind regards,
Gemma.
Unbeatable Blinds.
easy to order and delivery was…
easy to order and delivery was excellent - ordered over weekend and delivered Tuesday! - can't complain at all.
The product itself was marvellous not just because of the price but because of the quality of it for the price we had paid and installation was so easy
19 April 2026
Reply from Unbeatable Blinds
Hi David,
Thank you for your great feedback. We’re really pleased to hear you found the ordering process easy and that your blinds arrived so quickly.
It’s also great to know you’re happy with the quality and value for money, and that installation was straightforward.
We really appreciate your support and hope to see you again in the future.
Kind regards,
Laura.
Unbeatable Blinds.
Absolutely perfect fit will definitely…
Absolutely perfect fit will definitely use this company again
19 April 2026
Reply from Unbeatable Blinds
Hi Heather,
Thank you for your fantastic feedback.
We’re delighted to hear your blinds were a perfect fit and that you were so pleased with your experience.
We really appreciate your support and look forward to helping you again in the future.
Kind regards,
Laura.
Unbeatable Blinds.
Very good
Very good, I ordered blinds to replace 100 slates in my conservatory but I orderd 17 a diffrent size and they were slightly too long but still look OK I suppose. Didn't know if I could have replaced
12 April 2026
Reply from Unbeatable Blinds
Hi Sherridanne,
Thank you for your feedback. We’re pleased to hear you were happy overall with your order. We’re sorry to hear that some of the replacement slats were ordered in a different size.
If you’re ever unsure about measurements or replacement options, our customer support team is always happy to help before ordering to make sure you get the best fit possible.
We appreciate your support and hope your conservatory looks great with the new blinds in place.
Kind regards,
Laura.
Unbeatable Blinds.
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