To be fair, this company do explain the terms and fees of the loan before you except the terms,and in the agreement it do state that this is an expensive and should be used as a short term loan... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Absolute clowns I've had and paid off 3 loans now one early to save interest. I ring up today to get a loan and I'm told I'm being rejected because I get paid weekly utter rubbish. The website brings... See more
Abysmal customer service Apparently £5K gambling, defaults, 8 other pay day loans and 3 credit cards at max - is not enough to point towards the loans being unaffordable - genuinely gobsmacked.... See more
Company replied
First time using this company. The reason I gave 2 stars; payments due to be collected on set day - pay day; however, my wages don’t hit my bank account until 10.30 a.m. The harassment was awful. Happ... See more
Company replied
Company details
Information provided by various external sources
Uncle Buck Finance LLP is one of the UK's leading short term payday loan providers. We are a direct lender with a fully operational UK customer service team providing small sum, short term instalment payday loans to cover life's unexpected emergencies. Apply online at a time that suits you! Uncle Buck has been providing online short term cash loans since 2004 and during this time our product offering has evolved to meet our customers’ needs. Our unsecured loans are designed to meet emergency cash flow needs and our aim is to provide a straightforward solution to these needs with a simple online application process and same day loan funding for approved applications.
Contact info
Riverbridge House, Anchor Boulevard, Crossways Business Park, DA2 6SL, Kent, United Kingdom
- 01959-543-400
- info@unclebuck.tv
- unclebuck.co.uk
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.

Reply from Uncle Buck Finance LLP
Excellent
Excellent, quick and no hassle.
Thank you very much for your great service

Reply from Uncle Buck Finance LLP
Excellent and quick
Excellent and quick. I'm very happy. Thank you very much.

Reply from Uncle Buck Finance LLP
Irresponsible Dishonest Lender
I asked them to cancel my Loan Application but this request was ignored and the money was still paid into my account. Then I left negative reviews/feedback on their website and on their Facebook page but neither was published and it makes me wonder where all the negative comments are and whether all the positive ones are actually real which I very much doubt. They are definitely not to be trusted. I am very angry and unhappy with their conduct.

Reply from Uncle Buck Finance LLP
UncleBuck Finance are Excellent
Very easy to set up Straightforward and Unclebuck Finance give you a 3 day advanced email to remind you their funds are due Very Good idea Interest Rates may be high but arn't they all on short term loans.

Reply from Uncle Buck Finance LLP
Plague you with emails and then when…
Plague you with emails and then when you really need help they tell you to b****r off. Not impressed. Will not try to use again and would advise everyone to steer clear

Reply from Uncle Buck Finance LLP

Reply from Uncle Buck Finance LLP
Thank you
Thank you, uncle buck. specific mention for Tendai the uncle buck sales rep.
Who called me straight back & knew
Exactly what he was doing
and how to approach a sales call.
No messing about they know the right amount to lend you over the right time frame for the right price.

Reply from Uncle Buck Finance LLP
Uncle buck was there for me when I…
Uncle buck was there for me when I needed them and I will use them again keep up the good work

Reply from Uncle Buck Finance LLP
Easy application process and fast.....
Easy application process and fast payouts, interest rates are higher but as expected for this type of borrowing, have had no issues with the company

Reply from Uncle Buck Finance LLP
Poor service, no resolution, poor company - DONT USE
Didn't even bother to respond to my complaint within the 8 week time scale - has now had to be forwarded onto the OMBUDSMAN!! This company is very obstructive and doesn't care about you - Read a lot of 5* reviews which look very FAKE

Reply from Uncle Buck Finance LLP
No problems at all with Uncle buck
No problems at all with Uncle buck. Easy to use, very helpful staff and totally up front about everything. Paid loan early and reduced the amount of interest I had to pay, happy days

Reply from Uncle Buck Finance LLP
My experience from working at UB.
I was going to lay this off but since hearing further colleagues stresses I have to state Uncle Buck has got to be THE worst place I have worked. The staff are quite frankly treated like dirt, there is no trust from management at all.
Since the business has increased staff-wise there is no support system in place for staff members for Doctors/mental health appts. Management are all over the place.
Whilst working at Uncle Buck, my personal information regarding probation and other personal data was shared with the entire Collections department. Although this was an accident from a manager’s side- absolutely nothing was done. I was brought into a meeting and interrogated by members of management and HR about something that wasn’t even my fault. I was told to stop taking feedback so personally.
- They refused to provide us with our full statutory holidays.
- Staff are made to work 9+ hour shifts and we’re only given a 20 minute break- maybe the odd 5-10 minute extra break if the Operations ‘Manager’ is in a good mood.
-Since leaving in late December, 5 members of staff have resigned or been let go due to the companies’ misleading values.
There are many many more things to say, however at least now I’ve said my peace and stood up for what is right!
Bullies Bullies Bullies! Ye know who ye are!
I feel sorry for UB staff, they are all lovely and take on anything that is asked of them without question. It’s just a shame the ones who are left cannot speak up for themselves who were in similar positions to the rest of us. As for the top man, I would advise you to thoroughly investigate people you actually put in charge and who represent Uncle Buck. Complete joke.
Great treatment from Tracey (5 STARS)…
Great treatment from Tracey (5 STARS) who was very helpful and supportive. Overall was hassled 30 days in a row when couldn't make a payment - overall would ask them to change their policy of harassment of genuine customers who for certain circumstances can't always pay on time, but extremely happy with Tracey.
top Company
Brilliant company friendly staff have used uncle buck a few times and would recommend thanks uncle buck
The problem with this type of loan are…
The problem with this type of loan are all the charges are at the beginning. If you pay your loan early they already have the bulk of the interest.
Think very carefully before taking out a loan with this company.

Reply from Uncle Buck Finance LLP
Brilliant service was also able to pay…
Brilliant service was also able to pay early saving me money easy to get through to ask questions lovely team they have working there one of the best ever used would recond great service thanks again uncle buck

Reply from Uncle Buck Finance LLP
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







