Excellent service, prompt delivery. The silk scrunchies which I bought are beautiful and luxurious. Looks and feels gorgeous. It's also great for the hair without causing any damage by pulling or tugg... See more
Company replied
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Took a while to receive the order, though I had ordered just before Christmas, but still slow allowing for public holidays. Packageing is pretty average and I would prefer something more environmental... See more
Company replied
Absolutely LOVE the hair scrunchies from UNCU London! Just like any 1st purchase I wasn’t too sure what the hairbands would be like… I purchased 3 large scrunchies & 2 skinny ones - I wanted to se... See more
Company replied
Royal Mail lost (said it was delivered, but not to me) and UNCU immediately replied (on Bank Holiday!) and I had my parcel sent again and in my hands within couple of days. Fantastic customer service... See more
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Company details
Written by the company
Discover the beauty industry’s longest held and best kept secret here at UNCU London. We’re all about accessible, everyday luxury designed for the modern woman (that’s you) who’s short on time and big on results.
Contact info
Kemp House, 152-160 City Road, EC1V 2NX, London, United Kingdom
- 0330 113 9239
- hello@uncu.london
- uncu.london
Lovely headband
Lovely headband. Beautifully gift wrapped and was the perfect present for a friend. Very quick delivery!
22 July 2021
Unprompted review
Reply from UNCU London
Thank you and you are welcome. Kindest, Eliis xx
10/10 amazing !!
I bought a beautiful silk headband for a gift. Great quality product and lovely packaging. 10/10 customer service and speedy delivery. I would not hesitate to recommend !
22 July 2021
Reply from UNCU London
Thats amazing! Sometimes Royal Mail does get it right :) thanks for shopping with us. Kindest, Eliis x
Very good masks
11 June 2021
Reply from UNCU London
Really lovely to hear that. Thank you Beryl. Cheers, Eliis x
Love it!
Great quality product, quick delivery and amazing customer service. I hope they will insert more coulors so I can buy more!
25 May 2021
Unprompted review
Reply from UNCU London
Thank you so much Lucy. We will definitely take your comments on board and introduce more colours! Thanks again, Eliis x
Received in right time frame
Item received in alloted time and was exactly what I ordered.
23 May 2021
Reply from UNCU London
Thank you Dee. Really happy your items arrived in time! Thanks, Eliis x
5 STARS CUSTOMER SERVICE!
Royal Mail lost (said it was delivered, but not to me) and UNCU immediately replied (on Bank Holiday!) and I had my parcel sent again and in my hands within couple of days. Fantastic customer service, thank you Eliis!
Quality of products amazing too. <3
11 May 2021
Reply from UNCU London
Dear Emi,
Thank you so much for your kind review and I am so glad you finally got your delivery. All the best :) Eliis x
I love the silk pillow case
I love the silk pillow case! The blush pink is beautiful and I’ve noticed a massive improvement in my hair - no tangles when I wake up anymore!
11 May 2021
Reply from UNCU London
Thank you :0 xx
Very pleased with product
6 May 2021
Reply from UNCU London
Thank you Jacqui, that's really lovely to hear! x
Ordered a pillowcase set and everything…
Ordered a pillowcase set and everything is luxury quality. What a great investment! thank you.
29 April 2021
Unprompted review
Reply from UNCU London
Thank you so much for your kind review. We hope you enjoy your sleep set and please feel free to reach out if you have any questions. Thanks, Eliis x
Reply from UNCU London
Thank you so much! :)
Silver face mask
I ordered a silver glitter Face mask to wear at a wedding. Parcel was delivered quickly. I was pleased with the product, it came in a lovely bag with nice wrapping. The buy on get one free offer was great , I gave one to my friend, she was delighted with it. Would definitely recommend using this company.
31 March 2021
Reply from UNCU London
Hello and thank you so much for your lovely review and we are so pleased you love your silver mask. We look forward to welcoming you back in our store soon! :)
Kindest,
Eliis x
Reply from UNCU London
Thank you Tracey for your kind words! :)
Kindest,
Eliis x
Marvellous products and packaged…
Marvellous products and packaged beautifully, would highly recommend!
18 March 2021
Reply from UNCU London
Thank you Claudia. So pleased you love them! Eliis xx
Nice product
Nice product, arrived on time and I am very happy with the quality and price. Thank you
15 March 2021
Reply from UNCU London
Thank you Sam! We are so pleased you love your products :)
Kindest,
Eliis x
Amazing service and products.
Amazing service and products.
Will definitely order again
18 February 2021
Reply from UNCU London
Dear Aj,
Thank you so much for your kind words. We look welcoming you back soon! :)
Thanks,
Eliis x
Reply from UNCU London
Thank you so much :)
Brilliant masks
The masks are really high quality, really comfortable and breathable. I also noticed that my acne wasnt as bad after just one week of wearing them.Shipping was very fast and I even got a chain and pouch for my mask.
9 February 2021
Reply from UNCU London
Hey Shauna, ah what a lovely review. Thank you so much! I am so glad the masks also help with your acne. Do get in touch if you have any questions :)
Thanks,
Eliis x
Excellent quality and very comfortable
Excellent quality and very comfortable.
My first order was misplaced in the hectic postal system, but UNCU resolved the issue without any problem.
The masks are very stylish and chic. Will order more in the future.
I haven’t washed them yet as i bought 4 and have lots of disposables. Would love to know the best way to wash silk items.
9 February 2021
Reply from UNCU London
Hi Leanne,
I am so glad the masks finally arrived and you love them. Hopefully it was worth the wait. We have a really useful Care Guide on our website on how to look after silk face masks + how to wash. Here is the link: https://www.uncu.london/pages/care-instructions
I hope its useful for you.
Please do let us know if you have any other questions and feel free to reach out via Email + Chat.
Thanks,
Eliis x
Fast delivery and well packaged
The masks came quicker than I expected, packaged hygienically in individual resealable bags, than delicately wrapped in tissue paper and packed with a personalised thank you card. A lovely gift to receive!
8 February 2021
Reply from UNCU London
Thank you Nicola! Thats so lovely to hear. We cant wait to have you back in our store soon :)
Thanks,
Eliis x
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