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Review summary

Created with AI, based on recent reviews

Considering 49 reviews, reviewers had a great experience with this company. Customers consistently praise the product, highlighting its exceptional quality, comfort, and durability. Many people appreciate how well the undershirts fit, stay tucked in, and effectively wick away sweat, making them ideal for various climates and as an invisible layer under dress shirts. Reviewers frequently mention that these undershirts are the best they have ever owned, often replacing their entire wardrobe with them due to their long-lasting nature and superior feel. However, some people were dissatisfied with the customer service, reporting difficulties in receiving responses to their inquiries about returns, order issues, or quality concerns, and noting a lack of accessible contact numbers. A few other people also felt that the product material was too thin, felt synthetic, or did not adequately resist odors, and some experienced issues with sizing or seams separating after initial use.

What people talk about most

Product

Clients share positive opinions on product, with many reviewers praising the exceptional quality, comfort,... See more

Quality

Reviewers highlight positive aspects of quality, with many praising the perfect fit and exceptional quality... See more

Customer service

Users describe ambiguous interactions with customer service, with some reviewers praising the excellent... See more

Order

Reviewers mention ambiguous feedback about order, with some expressing satisfaction and plans for future... See more

Customer communications

Customers express significant dissatisfaction with the contact process, frequently reporting a lack of... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Updated review: I did not love the undershirts. They fit and they are as advertised, but too thin for my taste. Also I’m used to cotton and this feels very differently. It’s not for everyone. I... See more

Company replied

Rated 4 out of 5 stars

I love the spec on the garment as you don't see it when you wear a shirt with first button unbuttoned. but the fabric is not good lot of my older shirts have the tencel or the modal burning out from... See more

Rated 4 out of 5 stars

Customer service informed me of what size undershirt they recommended me to order. This gave me more confidence in buying their product. The undershirts did not clear customs in New Zealand... See more

Company replied

Rated 5 out of 5 stars

These undershirts are above and beyond the best I've worn. They don't shrink or lose shape, they help wick away sweat more easily than cotton, and they always stay tucked in. The only thing you'd need... See more


Company details

  1. Men's clothes shop
  2. Clothing Shop

Written by the company

UnderFit undershirts are cut longer and lightly hug your hips and below, to stay tucked in all day. Our fabric is ideal for undershirts due to its exceptional softness, advanced moisture absorption, odor resistance and superb breathability. If you want to remain less comfortable in your run-of-the-mill undershirt, by all means, DON’T buy an UnderFit.


Contact info

4.2

Great

TrustScore 4 out of 5

382 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 33% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Best undershirts I've ever tried (and…

Best undershirts I've ever tried (and I've tried a bunch). So comfortable I forget they're there. And they never come untucked. And the sleeves are short enough they don't peak out of my t-shirts.
6 ft, 175 pounds and medium is perfect for me.

22 August 2024
Unprompted review
Rated 5 out of 5 stars

Excellent Customer Service

I placed an order from Canada with Underfit and had issues receiving it within a suitable time frame. I expressed my dissatisfaction with respect to these circumstances and the Underfit company quickly contacted me to rectify the situation. I would like to recognize the quality of their customer service which is quite rare these days. They've regained my trust and respect and I wouldn't hesitate to reorder from them again. Thank-you Underfit!!!

19 August 2025
Unprompted review
Rated 4 out of 5 stars

Updated review. My issue is resolved.

Updated review: I did not love the undershirts. They fit and they are as advertised, but too thin for my taste. Also I’m used to cotton and this feels very differently. It’s not for everyone.

I requested to get a return label and refund and had not heard back after contacting the company a few times. A week and a half later, they did respond and will process a return. They had a support gap, which I hope is resolved now.

Bottom line, the product could be for you, but not for everyone. Their support had a hiccup, it seems resolved now.

12 July 2025
Unprompted review
UnderFit logo

Reply from UnderFit

Thanks for the updated review and for giving us the chance to make things right.

Totally understand that our undershirts aren’t for everyone, especially if you’re used to traditional cotton. We intentionally went with a performance fabric that’s lightweight and form-fitting, but I get that the feel can be unexpected at first.

You’re also right about the delay in support. We had a gap earlier this year and I’m actively working to make sure that doesn’t happen again.

Appreciate your honesty and the update.

—Leigh, Owner of UnderFit

Rated 3 out of 5 stars

I’ve made multiple attempts to contact…

I’ve made multiple attempts to contact this company regarding a return—leaving several messages and sending emails—but I have yet to receive any response. The product does not fit well at all and is not true to size in my experience. Given the complete lack of communication and customer service, I’m left with no choice but to leave this review. Disappointing experience all around.

Update 8/4/25: After 2 weeks and negative reviews, the company reached out, provided a full refund, and advised me to donate the shirts to a local charity, which I did.

25 June 2025
Unprompted review
UnderFit logo

Reply from UnderFit

Hi Robert, I’m really sorry for the experience you had. I take full responsibility for the lack of communication and the frustration it caused. I issued a refund a few weeks ago and followed up via email, but I completely understand how disappointing it must have been not to hear back sooner. I’ve since started onboarding a new customer service rep to help ensure this kind of issue doesn’t happen again. Thank you for your patience, and again, I’m truly sorry.
– Leigh, Owner of UnderFit

Rated 1 out of 5 stars

DO NOT BUY THIS PRODUCT UNLESS YOU WANT…

DO NOT BUY THIS PRODUCT UNLESS YOU WANT TO WASTE YOUR MONEY. I was sent the wrong size then reached out to the company over 5 times in the last 2 months and still no response for help, exchange, return, nothing. Absolutely terrible & non existent customer service. Even if the shirt did fit, the shirt quality is sub-par at best - the material was thinner than tissue paper and felt like I was wearing a plastic/ rubber bag against my skin. WARNING - DO NOT BUY THIS PRODUCT

1 February 2025
Unprompted review
UnderFit logo

Reply from UnderFit

Hi Jeff, this is Leigh — I’m the owner of UnderFit.

I want to sincerely apologize for your experience. You reached out multiple times and didn’t hear back. That’s a failure on our part, and I take full responsibility.

Earlier this year, we had a serious breakdown in our support coverage. I’ve since made concrete changes to ensure this doesn’t happen again. Our support is now running the way it should — fast, reliable, and personal.

If there’s any way I can make this right, I’d really appreciate the chance. Feel free to reach out directly at leigh@underfit.com.

– Leigh
Owner, UnderFit.com

Rated 1 out of 5 stars

No response from UnderFit

I placed an order with UnderFit on Feb 6, 2025. Within 30 minutes I cancelled the order. On Feb 7 I received an email saying my order was being processed. I responded that I had cancelled the order on Feb 6. I received no response from UnderFit.
On Feb 10 I received an email with the subject " Your order has been delivered". I responded that I wanted to return it and that I had cancelled the order on Feb. 6. I received no response from UnderFit.

On Feb 11 I went to the "CONTACT" page on the UnderFit website and left the following message: “I would like to return this order. I sent an email yesterday but have not received a response.” I received no response from UnderFit.

On Feb. 12 I received an email with the subject "We'd love your feedback". It included the following: “If you happened to run into any issues with your order, don't hesitate to reach out to Leigh at underfit.com. We're here to help!”

I responded on Feb. 13 in an email addressed to Leigh with a summary of everything listed above and copies of the email correspondence. As of today, I still have not received a response from UnderFit.

13 February 2025
Unprompted review
UnderFit logo

Reply from UnderFit

Hi Gil, this is Leigh — I’m the owner of UnderFit.

I want to personally apologize for the experience you had. You reached out multiple times and didn’t get a response. That’s unacceptable, and I take full responsibility.

Earlier this year, I had a breakdown in our customer support process. I’ve since made changes to make sure this doesn’t happen again. Our response times are now much faster, and we have systems in place to make sure every customer is heard.

I appreciate you taking the time to share your experience — even though it was a tough one to read, it’s pushed me to improve how we operate.

If there’s any way I can make this up to you, I’d truly appreciate the opportunity. Feel free to reach out directly at leigh@underfit.com.

– Leigh
Owner, UnderFit.com

Rated 5 out of 5 stars

I love their crew neck t-shirts.

I love their crew neck t-shirts soo much! I love the tighter fit and thin light weight soft fabric. Perfect. They don't pill and remain soft. I have had them for about a year and a half and have 3 orders for multiple shirts. I hope these shirts are never changed.

3 January 2025
Unprompted review
Rated 5 out of 5 stars

Perfect for your big day!

I’ve had experience with Thompson Tee’s beige anti-sweat slim fitting v-neck but it couldn’t compare to the slightly darker color beige of UnderFit’s which camouflage’s nicely under a white dress shirt.

I put my trust in it last weekend on my wedding day and couldn’t be happier with the feel and appearance. Gave me the confidence to truly enjoy the day to the fullest. Thank you!

21 October 2024
Unprompted review
Rated 5 out of 5 stars

Best Undershirts!

I got these for my husband to wear under polo shirts. He wasn't thrilled at first, but now says they're comfortable, don't trap heat, and smooth out chest hair without feeling tight. They may not be the sexiest undershirts, but they definitely deliver on performance and comfort!

1 February 2024
Rated 5 out of 5 stars

I’m UNDER…Your Spell

Hands down, UNDERFIT has been one of the most rewarding purchases I've made in a long time. There's no needless hype behind these incredible undershirts-they are what they claim them to be. Silky smooth; moisture-wicking;snug-fitting in a most comfortable way...I can't imagine how I've lived without thus product as long as I have. I'm genuinely sold, and so grateful that this product! My one gripe? That they aren't offered in black. Please strongly consider bringing these to market, as they would pair nicely with other items in a man's wardrobe as well.

12 September 2024
Rated 5 out of 5 stars

Best undershirt ever!

I made my first V-neck undershirt purchase back in 2016, and since then I have placed several more orders and could not be happier. They are extremely comfortable and hold up to daily wear and washings. The material thickness is perfect as I am in Florida, and it does get warm and traditional undershirts are too thick for summer wear. Finally, the material stretches while staying tucked into your pants so no re-tucking. It is a fantastic product and one I wear every day.

3 December 2023
Rated 5 out of 5 stars

Highly recommend Underfit Undershirts

I received my Underfit Undershirt in a timely manner. I tried the undershirt on along with the dress shirt that I'm wearing to my daughter's wedding and I couldn't be happier with your product. I used the "Size and Fit guide" to be sure before ordering. I'm glad that I did because I almost recommend Underfit undershirts for anyone looking for an undershirt to wear with a dress shirt.

18 January 2024
Rated 5 out of 5 stars

Perfect undershirt

The shirts are just perfect. The material is super soft, just the right tightness and washes well. I ended up getting a few more to stock up! Just noticed new colors are added!!! Customer service is truly outstanding btw.

28 August 2024
Unprompted review
Rated 5 out of 5 stars

Outstanding fit

Outstanding fit, Fast shipping
I’ve ordered 4 or 5 different brands of undershirt in an attempt to find what I want. From cheap ones on Amazon that shrink to $60 ones that are form shaping. These are perfect for me. The collar is tight, the shirt tail is long, the fabric is thin. If these hold up, I’ll never buy another undershirt.

After over a year, collars are holding up and shirts are holding color. Love them.

27 August 2024
Unprompted review
Rated 5 out of 5 stars

I love these shirts!

I love these shirts, I have 3 of them. They feel great, are snug, don't show and as such, I have been wearing them for any shirt I want to protect from deodorant/sweat stains. Essential if you have nice shirts you want to keep around for as long as possible.

27 July 2024
Unprompted review
Rated 5 out of 5 stars

Perfect for your big day

I've had experience with Thompson Tee's beige anti-sweat slim fitting v-neck but it couldn't compare to the slightly darker color beige of UnderFit's which camouflages nicely under a white dress shirt. I put my trust in it last weekend on my wedding day and couldn't be happier with the feel and appearance. Gave me the confidence to truly enjoy the day to the fullest. Thank you!

28 August 2023

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