Undergroundallure Reviews 12

TrustScore 4 out of 5

4.2

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Company details

  1. Gift shop
  2. Costume Jewellery Shop
  3. Fitness and nutrition
  4. Flavours, fragrances and aroma Supplier
  5. Garden Furniture Shop

Written by the company

At Underground Allure, we're more than just a store – we're a captivating journey through the world's hidden treasures. Our collection is a symphony of global wonders, where natural beauty, ethical sourcing, and exceptional customer service converge. Discover a diverse range of products, from the enchanting allure of essential oils to the timeless elegance of gemstone jewellery. Explore the mystique of Tibetan jewellery, savour the artistry of artisan teas, and elevate your spaces with Teak and Recycled furniture. Create ambience with our handcrafted candles, and uncover the raw beauty of crystals. What sets us apart Our unwavering commitment to ethically sourced, natural products. We take pride in curating an eclectic array that reflects the authenticity of artisans from around the world. Our online haven is accessible to individuals aged 18-65, celebrating the harmony of cultures, flavours, and aesthetics. Welcome to Underground Allure – Your portal to the world's hidden gems, where each product tells a story, and every purchase supports ethical craftsmanship. Our commitment to you, our valued customer, is at the heart of our mission. Our core values shape the essence of who we are and what we aspire to achieve: Customer-Centric Service: At Underground Allure, our primary goal is to place our customers front and centre in everything we do. We're dedicated to delivering exceptional customer service that ensures your shopping experience is seamless, enjoyable, and tailored to your unique needs. Global Diversity: We believe in celebrating diversity by sourcing products from all corners of the world. Our aim is to provide you with a diverse range of items that beautifully reflect various cultures, styles, and traditions. Through this, we invite you to explore and embrace the boundless beauty of global variety. Regular Updates: Our quest for excellence never ceases. We're constantly on the lookout for new and exciting product lines to enrich your experience. Our goal is to maintain a fresh and intriguing inventory, so you can always find something new and captivating to discover. Wellness and Fitness Support: In our fitness and well-being product lines, we're dedicated to supporting your journey towards a healthier and happier lifestyle. We offer a wealth of resources, tips, and products that align with your wellness goals, so you can thrive in every aspect of your life. Fashion and Style Inspiration: In the realm of fashion and jewellery, our goal is to ignite your personal style journey. We aspire to be your ultimate source for the latest trends, styling tips, and unique pieces that empower you to express your individuality confidently. Feedback and Improvement: Your voice matters. We genuinely value your feedback and actively seek it to enhance our offerings. Our goal is to evolve and grow with your input, ensuring that we consistently meet and exceed your expectations. Thank you for joining us on this exciting adventure. We're honoured to have you as part of the Underground Allure community, and we look forward to serving you with excellence and dedication in every step of your journey with us.


Contact info

4.2

Great

TrustScore 4 out of 5

12 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically takes over 1 month to reply

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Rated 5 out of 5 stars

Happy customer!

I’ve purchased various items over the last year, from water features, incense burners, soaps, brackets, hemp bag, the list goes on! Quality items together with quality service…. From a very happy customer 😁

20 December 2025
Unprompted review
Rated 5 out of 5 stars

Delivered early

Delivery was early and the tea was fabulous.

26 October 2025
Undergroundallure logo

Reply from Undergroundallure

Hi Candace, Thank you for supporting us all the way from the States. We're glad that you were satisfied with our service.

Rated 5 out of 5 stars

Lee at Underground Allure is such a…

Lee at Underground Allure is such a nice guy, friendly, helpful and knowledgeable. I have bought many things from Lee at Underground Allure including many bracelets, several scarves and a couple of amazing pairs of nomad pants, I couldn’t be more happier with them. I will be seeing Lee again very soon for some more goodies.
Paul Minshall.

1 October 2025
Unprompted review
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Reply from Undergroundallure

Hi Paul, it's always a pleasure. Thank you so much for shopping with us and supporting us. It means so much

Rated 1 out of 5 stars

The goods are ordered were cancelled…

The goods are ordered were cancelled after payment and never sent

16 September 2025
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Reply from Undergroundallure

Hi Simon,
I’m sorry—I didn’t receive a notification about your review and this is the first time I’m seeing your feedback. If your order was cancelled, a refund should have been processed automatically. If you haven’t received it yet, I’d expect to have already heard from you, but if the issue is still unresolved, please feel free to reach out directly via our website or email me at info@undergroundallure.com. I’ll be happy to help

Rated 5 out of 5 stars

Best stall ever!!

Best stall ever!!! The bath salts are absolutely hands down the best ones I've ever had, the beautiful human who runs the stall is the best as well. Amazing products, amazing service... Love love love 💝

5 September 2025
Unprompted review
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Reply from Undergroundallure

Hi Becky, Glad you like them thanks for the support

Rated 5 out of 5 stars

Hi all these Incense sticks ❤️💙

Hi all
What a fantastic incense product that was sent to me in Poland 🇵🇱! Packed probably and quick service !! The incense sticks smell lovely & last long and I recommend this company for 5 star ⭐ service & sticks
Thanks 🤩

1 August 2025
Unprompted review
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Reply from Undergroundallure

Hi Steve, i am glad your order arrived in a timely manner and that you are pleased with them

Rated 5 out of 5 stars

Wonderful products, wonderful service

I really like this company if your one for ethical goods. The incense is so lovely with such captivating smells and a great selection. Ive been using the company on a monthly basis since Christmas and the service has been reliable and very quick for deliveries. Ive had items such as soap, incense burners, the tea is divine, tea strainers, dream catchers, even natural car scents and sprays. Everything has been affordable and great value. Ive also recommended to friends. This is one company to try out and you will be surprised at the customer service. In a word, brilliant.

30 July 2025
Unprompted review
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Reply from Undergroundallure

Thank you so much for your kind words and for taking the time to share your experience! It means a lot to us to know that our commitment to ethical, high-quality wellness products is making a positive difference for you. We’re thrilled you enjoy our incense, teas, and other natural goodies, and it’s wonderful to hear you’ve found value in both our products and our service.
Your ongoing support and recommendations truly help us grow and continue working with amazing artisans around the world. If you ever need anything or have suggestions for new products, please let us know—we’re always here for you!
Thanks again for being part of the Underground Allure community. Wishing you lots of wellness and good vibes!
www.undergroundallure.com

Rated 5 out of 5 stars

Such a great company

Such a great company. Very helpful too. I've bought everything from crystal necklaces, body oil and just bought a lovely hemp rucksack. Everything I've bought has been amazing quality and I have no complaints at all. Definitely my favourite shop at the moment.

18 July 2025
Unprompted review
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Reply from Undergroundallure

Thank you for your feedback your happiness & your loyalty is very appreciated 🙏🏽

Rated 5 out of 5 stars

Fabulous stock good prices and superb…

Fabulous stock good prices and superb service...

9 July 2025
Unprompted review
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Reply from Undergroundallure

Thank you so much for your lovely feedback! We’re really glad you’re happy with our range of products, prices, and service. It’s our mission to make ethical, high-quality wellness essentials accessible and enjoyable for everyone. Your support means a lot to us—thanks for choosing Underground Allure!
If you ever have any questions or suggestions, we’re always here to help. Wishing you lots of wellness and good vibes!
www.undergroundallure.com

Rated 5 out of 5 stars

Bought the aloe vera soap and it's…

Bought the aloe vera soap and it's amazing, since using it I've not had any skin Flare-Ups.
Will be definitely be buying again and would recommend to anybody all natural products and they smell lush.
The steam shower bombs are amazing too. Thankyou.

5 April 2025
Unprompted review
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Reply from Undergroundallure

Hi Nigel, thank you and thanks for the support

Rated 5 out of 5 stars

Absolutely love these products….had…

Absolutely love these products….had some much and definitely recommend to anyone 100% genuine 100% on time and happy with all my products thank you so much ❤️💪👍

9 April 2025
Unprompted review
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Reply from Undergroundallure

Thank you for Supporting

Rated 5 out of 5 stars

beautiful genuine products

beautiful genuine products , Well worth a try some amazing natural incense.
very happy with the service
Polite and helpful .

13 April 2025
Unprompted review
Undergroundallure logo

Reply from Undergroundallure

Glad you like them

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