First class service,excellent help and advice with choice of carpets, underlay and door plates, all of my emails were answered straight away with answers to all questions. Extra samples sent out on... See more
Company replied
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First class service,excellent help and advice with choice of carpets, underlay and door plates, all of my emails were answered straight away with answers to all questions. Extra samples sent out on... See more
Company replied
I arranged for 7 roll to be delivered in a Friday, in preparation for our carpet fitter who was coming in Sunday. Waited in all day and didn’t hear anything. When I checked later that night, tracking... See more
Thanks for the recent shopping experience, very quick delivery, items exactly as described, if i was to reccomend anything to improve your service it would be to suggest stronger end caps for... See more
Company replied
Trying to ring you and you never pick up the phone. I need a refund and you are not replying to emails or picking up the phone
Hasn’t replied to negative reviews
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Reply from Underlay4u
this is a good company to deal with their web site is easy to work round their products are good value and items arrived when promised i will use them again

Reply from Underlay4u
Excellent service that lived up to the website statements.

Reply from Underlay4u
Ordered on sunday night for a tuesday delivery came tuesday morning ,good service can not find a thing wrong at all.
thank you

Reply from Underlay4u
It was good to be able to pick a day for delivery. Everything arrived without any hiccups and carpet fitter thought the underlay was one of the best.

Reply from Underlay4u
Would not hesitate to use them again as they offer a quick delivery and value for money on quality underlay.

Reply from Underlay4u
5*! Fast delivery, A1 standard underlay
at affordable prices.

Reply from Underlay4u
I was concerned as after I had placed my order some people in the carpet business had said companies such as this receive the rejected products produced by the manufacturer and therfore the quality is not as high as that purchased from stores.
However,the fitter who fitted the carpet was impressed with the quality and was even considering order product for himself. The gripper was also good quality.
Only issue was that the delivery company gave no indication for the time of day they were to arrive. Perhaps a 4hour window would have been useful like you get with other suppliers.

Reply from Underlay4u
Absolutely wonderful customer services. Prompt delivery. This company means what it says.

Reply from Underlay4u
the products are great, the price is competitive but the delivery is too expensive and the carrier is of the old fashioned type who are uncooperative and have no details of when the delivery will happen.
Having said that, the delivery driver was very nice and helpful

Reply from Underlay4u
This is the second time I have used this company & the service has be excellence both times.

Reply from Underlay4u
Ordered on line on Sunday, delivered to my door on Tuesday, great service, Will use them again when we start the rest of the rooms.

Reply from Underlay4u
The underlay is now in place and is luxury underfoot,the despatch and delivery was efficient and on time. Perfect.

Reply from Underlay4u
found on google, had all the goods, placed order, told delivery date, delivered that day, well packed and correct

Reply from Underlay4u
They are reasonably priced, delivered within 48 hours and it was all done over the internet
Top service top product A+++++ will use again

Reply from Underlay4u
Damaged goods sent wont answer emails. Not happy with service provided
saved money compared to what i was quoted in carpet store

Reply from Underlay4u
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