Understood Care Reviews 262

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

I was very fortunate to have Talisha Williams as my advocate. She was extremely professional knowledgeable and kind. She went above and beyond so many times this past month it would be hard to pick ju... See more

Rated 4 out of 5 stars

Brittany with Understood care has really gone the extra mile trying to help untangle the issues that have piled up in my life. Considering the distance between us, any thing she tries to do is even ha... See more

Rated 5 out of 5 stars

Talisha is my amazing advocate. I didn’t realize I needed one until I was blessed with her. She has jumped in with both feet and arms to do an amazing job helping me. And never does a call go by that... See more

Rated 5 out of 5 stars

Mia is so helpful with all my needs. She asks complete questions in order to help me completely. She stays on the phone making calls with me to make sure I get the information I need and all of my que... See more


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4.7

Excellent

TrustScore 4.5 out of 5

262 reviews

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Rated 5 out of 5 stars

Rachel has been such a godsend

Rachel has been such a godsend she has been doing so much work to try to get this work to start I think people are just holding her back to have it started I don't know what's going on right now but I'm sure she'll make it go it's very kind and it's too bad that I can't meet her thank you

3 March 2026
Unprompted review
Rated 5 out of 5 stars

I'm really grateful that I got Bethany…

I'm really grateful that I got Bethany as my advocate. She's doing wonderful things. She's listening to me and she comes up with ideas to help me. Every time she calls, i'm sure the things would just keep going better.And better with her

19 March 2026
Unprompted review
Rated 5 out of 5 stars

I thank God for ms Joan , she is a God send.

I feel very fortunate to have someone like Ms. Joan as my sponsor, she came in the nick of time. I really needed help and she got right on it( my problem)
She is and was a very good advocate , she helped me so much , like my guardian angel rift on time, she is v the best, patient, and caring. She got things done for me, thank you Joan. With gratitude.
Mary Williams.

3 March 2026
Unprompted review
Rated 5 out of 5 stars

Heidi

Heidi
Wow, I always look forward to hearing from her, always on track, helping to prepare me for a important meeting, or overcoming a day to day obstacle. I was wondering what the heck I would do with out her, so helpful
and enthusiastic, she's just what I need.

2 April 2026
Unprompted review
Rated 4 out of 5 stars

Joan my avacate and amazing personality…

Joan my avacate and amazing personality she is really helpful and I can really talk to her I feel truly happy 😄😁 with how much she try to assure me good things going to happen for me on her watch she made me a believer so far so good 👍😊😁

3 April 2026
Unprompted review
Rated 5 out of 5 stars

I got started out with a rough start…

I got started out with a rough start with you guys then I was finally matched with a great advocate. If I haven't checked in with her then she makes sure to check in with me to make sure I am okay and to remind me she is here for me.

12 October 2025
Unprompted review
Rated 4 out of 5 stars

She gives me hope that she is working…

She gives me hope that she is working diligently on fing me housing. Puts my name out there like no other. Gives me hope that one day I could stand tall again. Keeps me informed on what is available. Gives me no doubt that she cares. Keep up the good work. I believe in her power to make me whole again.

28 March 2026
Unprompted review
Rated 5 out of 5 stars

Brianna was simply a God send

Brianna was simply a God send. I feel she went far above & beyond her job description in a very touchy & critical situation. She helped resolve my problem & to say I'm very satisfied would still be an understatement. Thank you for EVERYTHING you did & for ALL the time & hard work you put in.

2 April 2026
Unprompted review
Rated 5 out of 5 stars

My Advocate Monnae

My Advocate, Monnae has been very mindful and helpful with my situation. When she sends me resources she checks with me to find out how it went. She continues to reach out to me with other resources. I am thankful to have her to help me as I am a Senior and no longer employed.

3 April 2026
Unprompted review

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