The services I received from Pavan and her team was exceptional. Always available when needed and responded to emails or calls promptly. Thank you for making this process a success. Special thanks to... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
By far the best auctioneer we have come across! We sold our property with Under the Hammer and couldn’t be happier. The team were knowledgeable, supportive, and made the whole process straightforward.... See more
Company replied
I was referred to Tom who talked me through my options without any pressure at all, I was expertly guided and felt confident after further conversations. I chose to use 'Under the hammer' and every... See more
Company replied
EXCELLENT CUSTOMER SERVICE Was assigned to Jodeane who from the beginning was very polite and professional. After a phone call on update of the property this would efficiently be followed by her in... See more
Company replied
Company details
- #4 of 4 best companies in Estate Agent Auctioneer
- #17 of 19 best companies in Auction house
- #3 of 4 best companies in Commercial property estate agent
- #29 of 31 best companies in Property Investment
- #25 of 30 best companies in Estate Agents
About Under The Hammer
Written by the company
Because buying and selling property shouldn't be slow, stressful or uncertain
Buy your next property with confidence
Buying property shouldn't feel like guesswork. At Under The Hammer, we make it easy to bid with clarity, speed, and certainty — whether you're a first-time buyer, investor, or looking for your next renovation project.
Our online auctions feature residential, commercial, land, and investment properties, with all fees and legal packs available upfront and bidding in real time. What you see is what you get — and when the hammer falls, it's yours. No chains. No delays. No let-downs.
This is how property buying should feel.
A faster, smarter way to sell
When you're ready to sell, you want results — not second guessing. Under The Hammer gives you a clear, expert-led route to a legally binding sale, with no fall-throughs, no drawn-out chains, and no last‑minute surprises.
We run regular online auctions for residential, commercial, land, and investment properties, with full transparency from the start and committed buyers from day one. It's all about speed, certainty, and support — from valuation to completion.
Because selling shouldn't be stressful.
Join Us For Auction Day!
We hold auctions every other week, join us at underthehammer.com and share in the excitement!
Contact info
63 Temple Row, B2 5LS, Birmingham, United Kingdom
- 03455 120 115
- info@underthehammer.com
- underthehammer.com
Under The Hammer
4.4
Excellent
302 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Advertised and sold to me property…
Advertised and sold to me property without any check and in the end had to go to Court as it was a froud and I lost my deposit.
They don't feel any responsibility to refund 3.5k also they took first of all.!!!!
Biggest nightmare ever!!!
15 October 2025
Unprompted review
Reply from Under The Hammer
Thank you for taking the time to leave your feedback.
We are sorry to hear that you feel disappointed by your experience and appreciate how distressing property transactions can be when matters do not proceed as expected.
However, we must respectfully clarify that Under The Hammer is not a legal party to the transaction itself and does not hold or retain buyers’ deposits. Deposits are managed in accordance with the terms agreed between the buyer, seller, and their respective legal representatives. We also refute any suggestion of fraud on our part.
At all times, the property was marketed based on the information provided to us, and buyers are strongly advised to carry out their own due diligence and obtain independent legal advice prior to committing to a purchase. As is standard practice, this includes confirming title, ownership, and any legal issues through a solicitor.
We understand this outcome was upsetting for you, but we do not accept responsibility for losses arising from matters that fall outside our control or remit.
Dan is always professional in his…
Dan is always professional in his dealings. He's a great communicator and always goes above and beyond to help.
Great service at all times
5 January 2026
Unprompted review
Reply from Under The Hammer
Hi Naveed,
Thank you for sharing your feedback. It’s great to hear that your interactions have consistently felt professional and well handled, and that the communication has been so strong throughout. Dan will be pleased to know his approach and effort have made such a positive impression.
We really appreciate you taking the time to leave a review and look forward to supporting you again whenever needed.
Professional and the staff were very…
Professional and the staff were very helpful especially Emily was very helpful
23 January 2026
Unprompted review
Reply from Under The Hammer
Hi John,
Thank you for taking the time to leave a review. It’s great to hear that you found the experience professional and supportive, and that Emily was able to help when you needed it. She’ll be really pleased to know her support stood out.
We appreciate your feedback and are always here if you need anything in the future.
Have been dealing with Jamie Gower in…
Have been dealing with Jamie Gower in my attempt to sell my rental property at auction. Jamie has been superb in his dealings with me stating everything in a clear, concise, friendly and non pressurised manner. It has been a joy to work with him and I am hoping for a successful sale in the near future.
23 January 2026
Unprompted review
Reply from Under The Hammer
Hi Neil,
Thank you for such a thoughtful review. It’s great to hear that your experience so far has felt well supported. Jamie will be really pleased to know his approach has made the process enjoyable and straightforward for you.
We appreciate you taking the time to share your experience and look forward to our continued work together.
Reece explained the process.
Reece explained the process, including the pros and cons, in a clear and concise fashion.
21 January 2026
Unprompted review
Reply from Under The Hammer
Hi Jonathan,
Thank you for taking the time to leave a review. It’s good to know the conversation gave you a clear understanding of how the process works and helped you make an informed decision. That clarity is something we place a lot of importance on.
We appreciate you sharing your experience and are always here if you need anything further.
Reply from Under The Hammer
Hi Clar,
Thank you for your kind feedback. We are pleased to hear that you were happy with the service and we appreciate you choosing to do business with us. We look forward to working with you again in the future.
It was a pleasure working with Jodeane
It was a pleasure working with Jodeane
15 January 2026
Unprompted review
Reply from Under The Hammer
Hi Envision Finance,
Thank you for your kind comment. We are very pleased to hear that working with Jodeane was such a positive experience. Your feedback is greatly appreciated and will be shared with her.
If I could give 7 stars I would
If I could give 7 stars I would. Received a great service and would highly recommend. I would definitely use them again for any future business
16 January 2026
Unprompted review
Reply from Under The Hammer
Hi there,
Thank you for such a great review. We’re delighted to hear that the service left such a strong impression and that you’d be happy to use our services again in the future. That kind of feedback means a lot to the whole team.
We appreciate the recommendation and look forward to working with you again when the time comes!
Professionals
Updated constantly ensuring a stress free journey and delivered to promise.
18 December 2025
Unprompted review
Reply from Under The Hammer
Hi Gareth,
Thank you for your review. We are pleased to hear that you felt consistently updated and that the process was stress free from start to finish. Delivering on what we promise is very important to us, so your feedback is greatly appreciated.
I sold my flat with under the hammer
I sold my flat with under the hammer. Dom and Jodeane were very attentive and committed to the process.
1 January 2026
Unprompted review
Reply from Under The Hammer
Hi Kiran,
Thank you for sharing your experience. It’s great to hear that you felt well supported throughout the sale and that Dom and Jodeane stayed attentive and committed from start to finish. That level of involvement is something we really value.
We appreciate you taking the time to leave a review and wish you all the best moving forward.
Really helpful over the phone
Really helpful over the phone. Haven’t used to buy a house yet, but they went above and beyond to explain the process to me and can tell they have quality customer service.
11 December 2025
Unprompted review
Reply from Under The Hammer
Hi Sami,
Thank you for your review. We are pleased to hear that the team took the time to explain the process clearly and that the support over the phone gave you confidence in our service. Providing helpful and informative guidance is something we take great pride in.
We appreciate you sharing your experience and look forward to assisting you whenever the time is right.
Excellent throughout
Dan was extremely helpful and constantly kept me informed throughout the whole process of the sale of the house.
Thank you Dan you are a star and a credit to Under the Hammer
Elaine
11 December 2025
Unprompted review
Reply from Under The Hammer
Hi Elaine,
Thank you for your kind review. We are delighted to hear that Dan kept you well informed throughout the entire sale process and provided such helpful support. It is always great to know when our team has made a positive difference.
We will be sure to share your lovely feedback with Dan and the rest of the team. Thank you again for taking the time to share your experience.
first property for my new flipping business.
This is my first property for my new property business!
I explained this to Dan and Dom and they have been more than happy to help and assist me where possible. I have no experience on this new business im embarking on and they've explained the journey on their end - I will definitely keep working with Under The Hammer on future projects.
11 December 2025
Unprompted review
Reply from Under The Hammer
Hi Edward,
Thank you for sharing your experience with us. We are delighted to hear that Dan and Dom were able to support you on your first property purchase and help explain the process clearly as you begin this new venture. It is always rewarding to know that our guidance has helped build confidence at an early stage.
We truly appreciate your kind words and look forward to working with you again on future projects.
Excellent service from the beginning…
Excellent service from the beginning onwards. Great communication from Dan and Dominic all the way through the process with great advice and help.
Highly recommend.
8 December 2025
Unprompted review
Reply from Under The Hammer
Hi Rob,
Thank you for the fantastic review. It is great to hear that the service felt strong right from the start and that the communication and guidance from Dan and Dominic helped things run smoothly for you. They will both be pleased to know their support made a real difference.
We really appreciate the recommendation and are here if you ever need anything in the future!
Spoke to Tom today very very helpful …
Spoke to Tom today very very helpful he answered all questions I asked and explained each answer very thoroughly. I honestly can’t thank him enough for his help
8 December 2025
Unprompted review
Reply from Under The Hammer
Hi Carol,
Thank you for sharing this. It is wonderful to hear that your conversation with Tom gave you the clarity and reassurance you were looking for. He will be glad to know his explanations made everything easier to understand.
If anything else comes up or you need further guidance, just let us know as we are always happy to help.
Highly recommend talking to Jamie in…
Highly recommend talking to Jamie in the team, very knowledgeable and great advice when it comes to selling my house. 10/10 service
5 December 2025
Unprompted review
Reply from Under The Hammer
Hi Adam,
Thank you for the great review. It is brilliant to hear that your conversation with Jamie was so helpful and that his advice gave you clarity around selling. He will be really pleased to know his guidance stood out to you.
We appreciate the recommendation, and if you need anything as you move forward, we are always here to help.
Jodeane was a pleasure to work with
Jodeane was a pleasure to work with, making situations a lot easier even when times wasn’t so straight forward :) hopefully we can work together again soon.
5 December 2025
Unprompted review
Reply from Under The Hammer
Hi Kyle,
Thank you for leaving such a kind review. It is great to hear that Jodeane helped make things feel easier, even when the situation was a bit more challenging than expected. She will be really pleased to know her support made a difference.
We appreciate you taking the time to share this, and we hope to work with you again in the future.
Excellent customer services
I find the help, support and excellent services provided by Jodeane Smith, the Sale Negotiator extremely helpful. I came away with very positive experience. Thank you
4 December 2025
Unprompted review
Reply from Under The Hammer
Hi,
Thank you for sharing your experience. It is great to hear that the support you received made the process feel positive from start to finish. We will make sure Jodeane sees your feedback, as she will be glad to know her help made such a difference.
If you need anything else along the way, we are always here!
Excellent from start to finish!
We were completely new to the auction process. Still, the team at Under The Hammer took the time to go through everything with us, from completing the necessary paperwork and promoting the property on their website to handling enquiries and keeping us up to date literally until the minute the hammer fell. I cannot recommend Under The Hammer highly enough.
4 December 2025
Unprompted review
Reply from Under The Hammer
Hi Rob,
Thank you for taking the time to share your experience. It is brilliant to hear how supported you felt throughout the whole process, especially as this was your first time selling at auction. The team will be so pleased to know that the guidance, communication and updates helped you feel confident right up to the moment the hammer fell.
We are grateful for the recommendation, and if you ever need anything in the future, we are always here to help
Superb Customer Service
A fantastic, professional company to do business with. Dan worked tirelessly to negotiate with potential buyers to get the best possible deal. I was kept informed at every stage. On the odd occasion where Dan could not get to me Dom picked up the slack seamlessly. Excellent service.
3 December 2025
Unprompted review
Reply from Under The Hammer
Hi Faisal,
Thank you very much for sharing another review with us. We truly appreciate you taking the time to leave further feedback. It is wonderful to hear that Dan’s hard work and communication helped you feel supported throughout the process, and that Dom was able to step in smoothly whenever needed.
We are delighted that the service felt professional and well coordinated from start to finish. Thank you again for placing your trust in us and for your continued support.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.