Underworld Games Reviews 75

TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Underworld is a true LGS. What do I mean by that? You can expect all of the card games under the sun and people there to play with. There is always a friendly face and a table to join. If you are ever... See more

Rated 1 out of 5 stars

Very poor experience when checking this store out for the first time as a potential new LGS. Bought tickets to an event, no email confirmation. Went and played the event then once I had qualified... See more

Rated 5 out of 5 stars

The folk at Underworld Games feel like gaming pals, not just "staff". The shop is genuinely such a welcoming environment and they clearly care about what the people who frequent think and need. I love... See more

Rated 5 out of 5 stars

Fantastic LGS! Travelled over for a Flesh & Blood TCG tournament and had a great time. The owners look after the players, are professional and also sell some brilliant dohnuts 😋 will definately be ba... See more

Company details

  1. Hobby shop
  2. Game Shop

Written by the company

We are three geeks who’ve a passion for playing and running games – we’ve clocked up over 70 years of gaming experience between us and we’ve got over 25 years of experience in running Magic the Gathering tournaments in and around Nottingham, so we’re confident you’re in safe hands. Whether you’re looking to go on a grand adventure to the bottom of the deepest dungeon, casually duel your friends with your favourite cards, or if you’re wanting to prove you’re the very best (like no-one ever was), our aim is to provide you with all the latest products and accessories for your game of choice. Games we’re actively supporting include (but aren’t limited to); Magic the Gathering Dungeons & Dragons Pokémon Flesh and Blood Yu-Gi-Oh If your favourite game isn’t listed, contact us! It could be we just haven’t realised how popular your game of choice is! If they’re available (or will be soon) we’re more than happy to order you any items we’re able to source that we don’t currently stock.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

75 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

An amazing local store full of genuine nerds

The folk at Underworld Games feel like gaming pals, not just "staff". The shop is genuinely such a welcoming environment and they clearly care about what the people who frequent think and need. I love their flexibility around use of their facilities and the products they sell. The owners always seem open to suggestions and feedback, which I really appreciate. All in all, this is a really humble and down-to-earth place that serves my gaming needs and helps enhance my gaming experiences. Could not recommend more!

4 July 2022
Unprompted review
Rated 5 out of 5 stars

Great place to go for beginners

Great local shop, extremely knowledgeable and very friendly! I'm very much a beginner at MTG and they were very helpful when giving advice on how to get started!

8 May 2022
Rated 5 out of 5 stars

Fantastic LGS

Fantastic LGS! Travelled over for a Flesh & Blood TCG tournament and had a great time. The owners look after the players, are professional and also sell some brilliant dohnuts 😋 will definately be back again for tournaments in the future 👍

4 April 2022
Rated 5 out of 5 stars

Lovely and welcoming store

Lovely and welcoming store that put customer service first - made a mistake on booking my ticket and the staff were more than happy to help. It was my first time as well, so brilliant.

3 March 2022

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look