Undetectable AI Reviews 856

TrustScore 3.5 out of 5

3.5

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Review summary

Based on reviews, created with AI

Most reviewers were somewhat happy with their experience overall. Many consumers are pleased with the customer service, highlighting the staff's professionalism, helpfulness, and quick response times. People frequently mention that the support team is efficient, friendly, and genuinely cares about assisting users, often going above and beyond to resolve issues. However, some people were dissatisfied with the subscription and payment processes. Several customers reported being charged unexpectedly, sometimes for full yearly subscriptions or after canceling free trials, without clear warnings. There are also mentions of issues with credit limits and difficulties in canceling subscriptions, leading to billing discrepancies and frustration for some users.

What people talk about most

Customer service

Customers had positive experiences with customer service. Many reviewers praised the promptness,... See more

Staff

People report positive experiences with staff, highlighting their professionalism, helpfulness, and... See more

Subscription

Reviewers highlight negative aspects of subscription. Many customers report being misled by free trials,... See more

Payment

Customers consistently note negative experiences with payment. Many reviewers report unauthorized charges,... See more

User experience

Clients share ambiguous opinions on user experience. Many reviewers praise the platform's ease of use,... See more

Response time

Consumers find response times to be positive. Many customers praise the quick and prompt responses from... See more

Based on these reviews

Rated 3 out of 5 stars

I didn't like that I was charged the full amount when the ad said it's per month. It said cancel anytime--so I thought, like with other websites, that you get charged monthly and cancel whenever you... See more

Rated 4 out of 5 stars

The staff member, Kate, is very professional and helpful. I give her 5 star rating. However, I’m not happy with AI-Humanizer because of two reasons: the humanized text still shows AI detection scor... See more

Rated 4 out of 5 stars

I was charged even though my account showed no active paid subscription. I contacted support, and they were polite, helpful, and quick in escalating my refund. I appreciate how they were quick to fix... See more

Rated 4 out of 5 stars

I signed up for the free trial without reading the details carefully and was charged. However, the development team was very kind and refunded me. Both the service and customer support are excelle... See more


Company details

  1. Software company

Written by the company

Introducing Undetectable.ai, an innovative tool crafted specifically to circumvent AI content detectors. Leveraging cutting-edge algorithms and sophisticated techniques, it guarantees human-like and imperceptible output. Ideal for writers, bloggers, researchers, and content creators seeking to generate undetectable content, our tool produces unique and search engine-optimized material that confidently evades all AI detectors.


Contact info

3.5

Average

TrustScore 3.5 out of 5

856 reviews

5-star
4-star
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1-star

Replied to 7% of negative reviews

Typically replies within 2 weeks

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Rated 1 out of 5 stars

This is a scam

This is a scam. They say they are offering a free trial, but then charge you even after you cancel during the free trial period. I've had to file a charge back with my bank to get my money back. It's so foul how fraudulent these companies are!

26 February 2026
Unprompted review
Rated 5 out of 5 stars

I would like to express my sincere…

I would like to express my sincere gratitude to the team behind this website. The program has truly been beneficial for me, and I have gained a lot from it. Additionally, the support is available around the clock, and they have always been responsive to my inquiries. Thank you for your efforts, and I look forward to continuing to use your services.

3 March 2026
Unprompted review
Rated 5 out of 5 stars

I had an issue with a free trial and…

I had an issue with a free trial and being charged, but thanks to Kate the problem has now been sorted. she was able to help immensely and deserves a five star review for her handling of the and giving out appropriate and thoughtful responses.

2 March 2026
Unprompted review
Rated 5 out of 5 stars

I had a very positive experience with Refund Request

I had a very positive experience with the support team. They were patient, professional, and understanding throughout the process. My concern was reviewed carefully, and I truly appreciate the effort they made to resolve the issue. Thank you for your excellent customer service.

26 February 2026
Unprompted review
Rated 1 out of 5 stars

Scammers!

This is a scammer thing. First i deleted my payment method while my account was active and did not want to renew. They did not deleted it, that and tried to charge my card few days ago, luckily there was not enough money on that acc. Immediately, i deleted my account and blocked the merchant. Lo and behold 2 days later a charge attempt on my card. Now this is serious fraud, chaps. Behave.

23 February 2026
Unprompted review
Rated 1 out of 5 stars

Scammers

Edited text is rife with grammatical errors... basically just modern day scammers

23 February 2026
Unprompted review
Undetectable AI logo

Reply from Undetectable AI

There are several ways to use the tool. Our customer service team will be more than happy to walk you through it. We can also put back the lost credits so long as there is a screenshot of the error received.
Thank you

Rated 1 out of 5 stars

They charged me $189 for a free trial…

They charged me $189 for a free trial period and the customer service experience is horrible at this company. I went back and forth numerous times with this company and customer support was non existent. This whole company is a complete fraud just look up their address.

22 February 2026
Unprompted review
Rated 3 out of 5 stars

Mixed experience but issue resolved in the end

I wanted to share my experience with Undetectable AI in case it helps others.

I signed up for the trial and cancelled on the same day after using the included credits. Later I noticed that I had still been charged for a full month. When I contacted support they initially could not find my account and said the subscription was under an email address that was slightly different from mine, which was confusing because the signup process requires email verification.

It took a bit of back and forth to sort out and that part was frustrating. That said, the support team were polite in their replies and they did eventually refund the charge after I explained everything and provided proof of the transaction.

My advice to anyone trying the service is to keep an eye on the billing and keep records of the email used during signup. The tool itself may be useful for some people, but the subscription and account system could be clearer.

In the end the issue was resolved and I appreciated the courteous responses from their team, even though it took some time to get there.

18 February 2026
Unprompted review
Rated 1 out of 5 stars

Don’t click 3 day trial

Don’t click 3 day trial, its a scam and they will charge you and you have to go and back fourth to get the refund and they won’t give you the full refund.

14 February 2026
Unprompted review
Rated 1 out of 5 stars

They make it very difficult to cancel

They make it very difficult to cancel, instead of a simple cancel button in your account settings, you have to email them with information like the exact plan you have and the last 4 numbers of your credit card. I thought this dark pattern was something from the past, very disappointing

22 February 2026
Unprompted review

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