Unfabled Reviews 76

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 42 reviews, reviewers overwhelmingly had a great experience with this company, frequently praising the excellent customer service and high-quality products. Customers consistently highlight the staff's helpfulness, responsiveness, and personalized approach, often mentioning quick resolutions to issues and a kind, supportive demeanor. Many are impressed with the product range, noting the effectiveness and quality of items like collagen gummies and weighted sleep masks, with some seeing tangible results. However, some customers experienced initial issues with their orders, including parcels delivered to the wrong place or confusion over product packaging. A few also found certain products, like large capsules, difficult to use, though the company provided easy solutions.

What people talk about most

Customer service

Consumers find customer service to be positive, with many reviewers consistently praising the excellent,... See more

Product

Reviewers consistently express satisfaction with the products, highlighting their good quality and... See more

Response time

Customers consistently note positive experiences with response times, highlighting the promptness and... See more

Order

Reviewers highlight ambiguous aspects of order experiences, with some customers reporting issues such as... See more

Staff

Clients share positive opinions on staff, with many reviewers praising the team for their helpfulness and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I purchased several Unfabled products from Boots Superstore. The ashwagandha was very easy to eat, and tasted nice. I found one product contained in a large capsule, which was difficult for me to swal... See more

Rated 5 out of 5 stars

At first, I had a small issue with my order, but it was resolved very quickly. I received a replacement product without any problems, and the customer service was extremely kind and supportive. Aimee,... See more

Rated 5 out of 5 stars

I ordered the Daily Greens powder and became confused when it seemed like a totally different item had arrived. It was explained to me that the Greens powder had received an upgrade in packaging... See more

Rated 5 out of 5 stars

I’m really impressed with the excellent customer service I received. After I found out I was pregnant, I contacted the team to explain that I could no longer use a supplement I had ordered, even thoug... See more


Company details

  1. Health and beauty shop

Written by the company

Unfabled is the world’s first destination for menstrual wellbeing and hormonal health products, offering solutions to help you meet your wellness goals. Unfabled is on a mission to redefine wellness, putting menstrual and hormonal health at its core.


Contact info

4.9

Excellent

TrustScore 5 out of 5

76 reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

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Rated 5 out of 5 stars

100% recommend

I had a small issue with my order and they sorted it out super fast. Very impressed with the service. Would happily order from them again.

1 July 2025
Unprompted review
Rated 5 out of 5 stars

Amazing customer service

Amazing customer service! They've been really helpful when I've needed to amend an order, or when pieces of my order have been missing in the past.

9 June 2025
Unprompted review
Rated 5 out of 5 stars

Amazing customer service

Amazing customer service. My package came within two days and I am extremely happy with the product!

15 May 2025
Unprompted review
Unfabled logo

Reply from Unfabled

So happy to hear this Mollie! Glad we could help.

Rated 5 out of 5 stars

Amazing

Had some missing items due to the transportation but Aimee went above and beyond and updated me every step of the way as she organised resending the items,
Lovely company and even lovelier people
Highly recommend!

24 April 2025
Unprompted review
Rated 5 out of 5 stars

Its a legitimate online retail website

I don’t usually write reviews, but I hope this helps someone looking to buy from here. I had been wanting to stock up on the Hello Disc, and since it was out of stock on the Hello Period website, I found this shop on google and decided to order. I can vouch that it’s a legitimate business—my order arrived the very next day with a personal note from the CEO! Glad to support a woman-owned small business and will definitely shop here again.

11 March 2025
Unprompted review
Rated 5 out of 5 stars

Great company to deal with

I'm a first time customer but I would go out of my way to use this business again. Product arrived the next day at a good price. A friendly, warm, company with a genuine personal touch. I'd highly recommend them.

20 January 2025
Unprompted review
Rated 5 out of 5 stars

Great quality and service

I have a subscription for collagen supplements with unfabled and I am very happy with the service and quality. I have also just purchased some jojoba oil from unfabled because I can trust the quality and authenticity of the products.

4 January 2025
Unprompted review
Unfabled logo

Reply from Unfabled

Thanks so much for your feedback Suzanna!

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service! I had an issue with my order and this was dealt with promptly and effectively. I would definitely order again

9 December 2024
Unprompted review
Unfabled logo

Reply from Unfabled

Thank you for your feedback Kylie! Glad we could help :)

Rated 5 out of 5 stars

Would recommend!

Almost didn’t buy because there were so few trustpilot reviews and the price was too good, but glad I did risk it! Product was cheaper than other places I’d found and it arrived very quickly, well packaged, with a nice note from the company. I thought I’d add my review so others knew the company was legit. I’d definitely recommend.

2 December 2024
Unprompted review
Unfabled logo

Reply from Unfabled

Thanks for the review, Jennifer! Glad we could help and happy to have you in our community!

Rated 5 out of 5 stars

Unfabled : A truly human company in robot world!

I was delighted to find the company Unfabled,not only dealt with my questions promptly but did so with a human response. Aimee emailed me quickly, explained everything in detail and sent me the necessary form within 24 hours.
I would have every confidence in recommending Unfabled to my friends and relatives. After so many frustrating occasions of dealing with companies who use chat bots and their pointless drop down menu, to come across Unfabled and the lovely pleasant and efficient Aimee was truly joyful!

4 November 2024
Unprompted review
Unfabled logo

Reply from Unfabled

Thank you so much for this wonderful feedback! We're so glad to hear Aimee was able to help so quickly. If you ever need anything else, our inbox is always open :)

Rated 5 out of 5 stars

Amazing products and service

Amazing range of high quality products, I’ve discovered so many that have helped me so much! I love the recommendations based on your symptoms. The team always dispatch my order quickly and the customer service is great. Having a site dedicated to the needs of women and people who menstruate with high quality products is such a special thing!

3 October 2024
Unprompted review
Unfabled logo

Reply from Unfabled

Thank you so much for your feedback Steph!

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