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Rated 5 out of 5 stars

Initially delayed purchasing the products since they were beyond my budget...but after constant time-consuming back and forth meetings with my dermatologist who didn't help, I gave it a go. Finally, s... See more

Company replied

Rated 5 out of 5 stars

Today, my 4-month routine of using the Ungex PDT spray has ended. I was suffering from rosacea on the nose. The result was excellent. In the first month, the redness of the nose increased, but from th... See more

Company replied

Rated 5 out of 5 stars

For the first time in over a decade I have no red spots on my face. I bought this product on an impulse late one night after years of trying to solve my ongoing skin problems. Within days i noticed... See more

Company replied

Rated 5 out of 5 stars

I have blepharitis caused by demodex and I have been using it for 2 years. It has been very good, I recommend it to everyone. I have not found another product that has the same effect and reduces my s... See more

Company replied

Company details

  1. Beauty product supplier

Information provided by various external sources

Ungex Pty Ltd is a revolutionary, Australian based company that endeavours to help change the way that people think about personal care, by helping to eliminate and bring awareness of Demodex hair mites globally, and bring relief to those who need it most.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

29 reviews

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Rated 5 out of 5 stars

The products are amazing

The products are amazing! After a year and a half of dealing with the creepy crawly feeling and not being able to get rid of it I found this company! Their products are amazing I'm on the third month and feel so much better! Another bonus is their customer service! they become family to you they call and check on you, ask how your doing and there is anything they can help with I couldn't ask for a better product or experience with Ungex. Thanks Alex! Denice

30 April 2020
Unprompted review
Ungex logo

Reply from Ungex

Hi Denice,

Thank you so much for your kind words and such a wonderful review. We appreciate your time sharing your experience about Ungex products.

Wishing you all the best,
Ungex Team

Rated 5 out of 5 stars

UNGEX PRODUCTS

MY NAME IS MELINDA TODD I AM FROM NC, I HAVE BEEN A UNGEX CUSTOMER SINCE MARCH 2017. ALEXANDRA BRIGHT SAW ME ON FACEBOOK SUFFERING WITH BIRD MITES. SHE CONTACTED ME AND TOLD ME ABOUT UNGEX PRODUCTS. I PURCHASED A PACKAGE. OVER TIME I BEGAN TO FEEL AND SEE A DIFFERENCE ON MY FACE, SKIN AND SCALP. THE PDT TOOK THE MITES OFF MY FACE AND OUT OF MY BED.

30 March 2020
Unprompted review
Ungex logo

Reply from Ungex

Dear Melinda,

We are thrilled to have you as one of our many long-time customers! We understand that your situation is more complex than simple a Demodex infestation but are absolutely thrilled that the PDT helped control them on your skin and direct environment.

Thank you so much for this great review and we look forward to continue delivering these standards for you.

We wish you every success and all of our prayers,
The Ungex Team

Rated 5 out of 5 stars

Ungex is off the charts

A company and product and service that is beyond any rating; any thank you's. They have no competition.

27 March 2020
Unprompted review
Ungex logo

Reply from Ungex

Dear Carol,

Thank so much for the great feedback! We really appreciate your review and are honored to be part of your success story.

Every success to you,
The Ungex Team

Rated 5 out of 5 stars

Very helpful staff

16 January 2020
Unprompted review
Ungex logo

Reply from Ungex

Hi Stephanie, thanks for leaving us such a wonderful review. we put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and I wish you all the best.

Rated 5 out of 5 stars

I have had such a difficult time with a…

I have had such a difficult time with a skin, and scalp issue...I have found Alex to be knowledgeable and supportive when at my worst...I am so grateful to have had the pleasure to have found this company and their products.. I have found this nightmare to be much more tolerable with the help of such a great rep, Thank You Alex....great product.

14 January 2020
Unprompted review
Ungex logo

Reply from Ungex

Dear Debra, thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction is our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we wish you all the best.

Rated 5 out of 5 stars

Happy with what I got

Nothing much to say besides they gave me what I wanted and it worked ! :)

7 January 2020
Unprompted review
Ungex logo

Reply from Ungex

Hi Stephan, thanks a lot for your kind reviews.

Rated 5 out of 5 stars

A huge Thanks to Alex at Ungex

A huge Thanks to Alex at ungex! After several trips to the dermatologists all they could offer was steroid creams. THe Ungex products Actually took care of the problem. So grateful for the support and guidance from Alex, through this difficult time! I am so glad to be bite free for the first time in three years !!
Thank you for everything!
Laurie

11 September 2019
Unprompted review
Ungex logo

Reply from Ungex

Thank you so much for sharing Laurie, it has been a real pleasure working with you!

Rated 5 out of 5 stars

I’m so grateful that I’ve found UNJEX

I’m so grateful that I’ve found UNJEX. The products have helped me tremendously in fighting the bugs that infested my scalp and body.
THANK YOU UNGEX. Thanks to Alex and all the associates who are really nice and helpful too.

29 August 2019
Unprompted review
Ungex logo

Reply from Ungex

Thank you Juliet! We admire all of the hard work and dedication you have put into this and it is a real privilege to be present with you on this journey.

Rated 5 out of 5 stars

I shouldn't have hesitated. Works Great!

Initially delayed purchasing the products since they were beyond my budget...but after constant time-consuming back and forth meetings with my dermatologist who didn't help, I gave it a go. Finally, something that works. Really important to actually talk to their support team though. Because the information on their sites and item descriptions, as well as their user guide, can be kinda not straight forward...or at least isn't written so convincingly. Luckily, their support is really nice and takes time if you schedule times with them.

18 August 2019
Unprompted review
Ungex logo

Reply from Ungex

Hi Ashley,

Thanks so much for the 5 star review and the feedback regarding our customer service - we will pass it on to them! We are here for you, so please feel free to get in touch with us any time you need extra support.

Wishing you all the best,
The Ungex Team

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