Royal Mail lost the first package sent but after contacting Unico they, without hesitation, resent the items and they arrived a few days later. It was great to be able to speak to somebody real on the... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Gareth did a fabulous job shipping me out the parts that I needed in timely fashion and the products I received were just as I hoped. Looking forward to using them! I looked high and low for a nation... See more
Staff were accessible by phone, friendly, helpful, polite and interested in helping, went extra mile to request email, identify and send link to product required. A bonus, very useful and appreciated,... See more
I needed to replace a broken lock on a bureau and was at a loss as to where I would find a replacement. I was concerned about buying on-line, just in case I would be unable to identify an identical l... See more
Company details
- #12 of 58 best companies in Door shop
Written by the company
Unico Components Ltd has been trading for over 50 years. Established in 1970 Unico is proud to serve a wide range of British furniture manufacturers with a comprehensive fittings solution for their products. We now sell to both the trade and retail market with the use of our ecommerce website.
Contact info
Unit 2B, Henley Business Park, Pirbright Road, Normandy, GU3 2DX, Guildford
- 01483 237621
- sales@unico.uk.com
- unico.uk.com
4.8
Excellent
3k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Perfect just whet I needed after losing…
Perfect just whet I needed after losing a key ! Quick delivery too
14 March 2026
Quick and efficient no problems in…
Quick and efficient no problems in ordering was here within 48 hours even on Saturday only thing I would suggest is that you possibly have some literature regarding fitting and any issues that might occur once fitted with the runners
26 February 2026
Delivery charges not made available at…
Delivery charges not made available at start of ordering process. Order delivery slow by Royal Mail. Even they failed to deliver on day promised.
21 February 2026
Reply from Unico Components Ltd
Hi Godfrey,
Thank you for your comments. Our delivery charge is visible as soon as you enter the checkout and prior to finishing your order.
Please accept my apologies for the delay in receiving your order. We use Royal Mail Tracked 48 for our deliveries, the majority of which arrive within this timescale. I've checked the tracking for your order and can see it was delayed at the Jubille Mail Centre for a number of days. Unfortunately no reason is provided.
Please accept my apologies again and if I can help with anything else then please let me know.
Kind regards
Tony Killick
General Manager
Unico Components Ltd
Neat and quick
16 February 2026
Great value and quick delivery
Great value, parts exactly as described and quick delivery
15 February 2026
Great service & great price !
12 February 2026
Great service!
Great service. Parts supplied were a perfect fit and delivered next day.
29 January 2026
Thanks for a great pain free service
Thanks for a great pain free service. A great fast delivery. Well packaged items. Will definitely use Unico again
10 February 2026
Excellent Company to deal with
Excellent Company to deal with. Delivery as promised, price and item was spot on. One big bonus was that on their website, the item I purchased had a dimension drawing with every detail on, this is brilliant.
8 February 2026
Hard to fault.
Hard to fault. Delivery could be slightly quicker. Goods of good quality and well packed.
24 January 2026
A difficult to find item required quickly.
A great all round service, good communication, quick delivery and item as described and advertised. I would recommend and order again without hesitation.
8 February 2026
Good quality product
I go a good product (cabinets locks) at a very good price and nice quality, dispatched in good time. Thanks.
6 February 2026
Very good customer services
I messed up the order when placing it and I was contacted by Unico to help me sort it out. They also contacted me again to confirm correct delivery address. Good quality Items arrived as ordered. Impressed with customer service and products. Thank you.
1 February 2026
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.