Unicoeye Reviews 

1,715
•
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 127 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the contact lenses are exceptionally comfortable to wear all day and provide realistic, beautiful colors that look completely natural even on very dark eyes. People also deeply appreciate the supportive customer service team, noting that representatives are quick to respond, very kind, and extremely helpful when addressing order issues or questions. However, some customers also noted occasional shipping delays and frustrating issues with receiving their items on time. A few reviewers experienced problems with damaged or extremely basic packaging, and mentioned unfortunate instances of missing products in their deliveries.

What people talk about most

Product

Reviewers mention positive feedback about product quality, expressing delight with the vibrant colors and... See more

Customer service

Customers consistently note positive experiences with customer service, praising the team for being... See more

Order

Customers expressed great satisfaction regarding their order experiences, highlighting fast delivery and... See more

Quality

Users describe positive interactions with quality, noting that the lenses are comfortable, durable, and... See more

Customer communications

Reviewers highlight positive aspects of customer communications, frequently praising the fast response times... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Anyone who has used these contacts would know they are the best in the market with comfortability as well as color coverage. If you have dark eyes, these are the only contacts that will LITERALLY chan... See more

Company replied

Rated 5 out of 5 stars

Best colored contact lens provider I've ever dealt with. Customer service is amazing, and they are the only ones I've dealt with where the lenses are exactly as advertised. My eyes are so dark they're... See more

Company replied

Rated 5 out of 5 stars

Great customer service so far! They were very helpful and responsive when I reached out about my order. I haven’t received my contact lenses yet, so I can’t review the product itself, but I’m looking... See more

Company replied

Rated 5 out of 5 stars

I love these contacts! I have tried several different types, but these are more hydrated than others. They are so comfortable to wear! They ship fast! They never disappoint this customer 😁

Company replied


Company details

  1. Health & Medical

Written by the company

Best and natural Unico color colored contacts, explore wide variety of circle lenses and color contacts in non-prescription and prescription at unicoeye.com


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

2k reviews

5-star
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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.5

All reviews

(1,715)

120 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I absolutely love the infinity green…

I absolutely love the infinity green and Unicoeye has amazing service and fast shipping

27 October 2025
Unprompted review
Unicoeye logo

Reply from Unicoeye

Hi dear Christina,

Thanks for your appreciation of UNICOEYE!!

Your satisfaction is our top priority. We are committed to providing excellent service!! Ensuring every customer at UNICOEYE has a satisfying shopping experience is our highest priority.

Sincerely,
UNICOEYE💕💕

Rated 5 out of 5 stars

Very helpful!

I was having an issue with one of my orders and they were very helpful in finding a resolution for me. I'm so grateful!

16 October 2025
Unprompted review
Unicoeye logo

Reply from Unicoeye

Hi dear D W,

Thanks for your appreciation of UNICOEYE!!

Your satisfaction is our top priority. We are committed to providing excellent service!! Ensuring every customer at UNICOEYE has a satisfying shopping experience is our highest priority.

Sincerely,
UNICOEYE💕💕

Rated 5 out of 5 stars

best service always get my contacts…

best service always get my contacts from here

9 October 2025
Unprompted review
Unicoeye logo

Reply from Unicoeye

Hi dear kelsia,

Thanks for your appreciation of UNICOEYE!!

Your satisfaction is our top priority. We are committed to providing excellent service!! Ensuring every customer at UNICOEYE has a satisfying shopping experience is our highest priority.

Sincerely,
UNICOEYE💕💕

Rated 5 out of 5 stars

Great customer service

Great customer service. Contacts are just want I wanted.

9 October 2025
Unprompted review
Unicoeye logo

Reply from Unicoeye

Hi dear Stacy,

Thanks for your appreciation of UNICOEYE!!

Your satisfaction is our top priority. We are committed to providing excellent service!! Ensuring every customer at UNICOEYE has a satisfying shopping experience is our highest priority.

Sincerely,
UNICOEYE💕💕

Rated 5 out of 5 stars

Quality is REALLY GOOD.

Ok . First off. Make sure if you do NOT HAVE a prescription, that you are ordering NON PERSCRIPTION ones. FREQUENTLY CHECK YOUR EMAIL FROM THEM. they like to confirm that the shipping address IS CORRECT before shipping! They offer hard to find contacts which are the 14.50mm! The contacts were GORGEOUS. Customer service was fast, responsive even on a Sunday for me which was cool ! Now I ordered another pair from eyecandy. And there is a price difference. BUT honestly, the quality, the natural look and blend was far superior on these Unicoeye, and I've used A LOT of contacts. The con? Shipping was a month long. If you are looking for fast, eyecandys is faster but less quality, and the lenses look very artificial. I guess they say all good things take time, and tbh I was mad at the shipping time but I also didn't read where it was coming from! Also, if you have ANY problems with the tracking, CONTACT THEM. we had difficulties with mine saying it was intercepted and I wouldn't receive it! They called the post office and straightened it out! The tracking STILL didn't update ! So I was worried "did I get ripped off?!" Contacted them AGAIN, and of course, they responded fast ! Sent a screenshot of my delivery date for me updated! AND it arrived before expected delivery date. So is it their fault or the post offices, really? It was worth the wait. With the price you get fast customer service, hard to find lenses, and high quality. The realisticness of these contacts has surpassed any contacts I've ever used, and I am totally satisfied!!

8 October 2025
Unprompted review
Unicoeye logo

Reply from Unicoeye

Hi dear Angelina,

Thanks for your appreciation of UNICOEYE!!

Your satisfaction is our top priority. We are committed to providing excellent service!! Ensuring every customer at UNICOEYE has a satisfying shopping experience is our highest priority.

Sincerely,
UNICOEYE💕💕

Rated 5 out of 5 stars

I absolutely love all my lenses that…

I absolutely love all my lenses that I’ve gotten from unicoeye! They are my go to for unique lenses! The lenses are great quality for the price you pay!

8 October 2025
Unprompted review
Unicoeye logo

Reply from Unicoeye

Hi dear Dixie,

Thanks for your appreciation of UNICOEYE!!

Your satisfaction is our top priority. We are committed to providing excellent service!! Ensuring every customer at UNICOEYE has a satisfying shopping experience is our highest priority.

Sincerely,
UNICOEYE💕💕

Rated 5 out of 5 stars

Don't buy your contacts anywhere else

The contacts fit well and we're great and customer service is amazing they are on it they make sure you have everything you need the shipping is amazing if anything goes wrong they realize a way to make sure that you have everything you need I will not want to contacs anywhere else from now on. They have every color size shape and prescriptions you can ask for the place is freaking rad

6 October 2025
Unprompted review
Unicoeye logo

Reply from Unicoeye

Hi dear Tianna,

Thanks for your appreciation of UNICOEYE!!💕

Your satisfaction is our top priority. We are committed to providing excellent service!! Ensuring every customer at UNICOEYE has a satisfying shopping experience is our highest priority.

Sincerely,
UNICOEYE💕💕

Rated 5 out of 5 stars

I just received my first pair of…

I just received my first pair of contacts, and they were great! Since it’s my first time wearing contacts, I was a bit nervous, but they were easy to wear with little to no discomfort. I also really appreciate the customer support—they were super helpful and answered all of my questions. Highly recommend!

26 September 2025
Unprompted review
Unicoeye logo

Reply from Unicoeye

Hi dear Cristal,

Thanks for your appreciation of UNICOEYE!!

Your satisfaction is our top priority. We are committed to providing excellent service!! Ensuring every customer at UNICOEYE has a satisfying shopping experience is our highest priority.

Sincerely,
UNICOEYE💕💕

Rated 5 out of 5 stars

The respond really quick

They respond right away to resolve any issue.

17 September 2025
Unprompted review
Unicoeye logo

Reply from Unicoeye

Hi dear Hasan,

Thanks for your appreciation of UNICOEYE!!

Your satisfaction is our top priority. We are committed to providing excellent service!! Ensuring every customer at UNICOEYE has a satisfying shopping experience is our highest priority.

Sincerely,
UNICOEYE💕💕

Rated 5 out of 5 stars

Great customer service

16 September 2025
Unprompted review
Unicoeye logo

Reply from Unicoeye

Hi dear Rina,

Thanks for your appreciation of UNICOEYE's service!

Your satisfaction is our top priority. We are committed to providing excellent service!! Ensuring every customer at UNICOEYE has a satisfying shopping experience is our highest priority.

Sincerely,
UNICOEYE💕💕

Rated 5 out of 5 stars

They are amazing

They are amazing. Contacts are always great quality.

15 September 2025
Unprompted review
Unicoeye logo

Reply from Unicoeye

Hi dear Toriana,

Thanks for your appreciation of UNICOEYE's products!

Your satisfaction is our top priority. We are committed to providing excellent service!! Ensuring every customer at UNICOEYE has a satisfying shopping experience is our highest priority.

Sincerely,
UNICOEYE💕💕

Rated 5 out of 5 stars

I love love how the contact lenses are…

I love love how the contact lenses are so natural. I always order mine here. The customer service is great. I had an issue with delivery which it never happens but they were quick to solve the problem and send my package again with no charge. Thank you.

8 September 2025
Unprompted review
Unicoeye logo

Reply from Unicoeye

Hi dear Janett,

Thanks for your appreciation of UNICOEYE's service and products!

Your satisfaction is our top priority. We are committed to providing excellent service!! Ensuring every customer at UNICOEYE has a satisfying shopping experience is our highest priority.

Sincerely,
UNICOEYE💕💕

Rated 5 out of 5 stars

They had the contacts that I wanted in…my prescription

They had all the contacts that I wanted in my prescription, which made it even better, the price is super affordable, the shipping cost is super low, they get here fast. They're very affordable and they're totally worth putting in your eyes I recommend them highly as now I've got two pair and going for more!

5 September 2025
Unprompted review
Unicoeye logo

Reply from Unicoeye

Hi dear Tabatha,

Thank you for your appreciation of UNICOEYE's service and products!💕 💕

Your satisfaction is our top priority. We are committed to providing excellent service!! Ensuring every customer at UNICOEYE has a satisfying shopping experience is our highest priority.

Sincerely,
UNICOEYE💕💕

Rated 5 out of 5 stars

Outstanding customer service

Outstanding customer service. I was the victim of a porch pirate. This took more than one day to resolve due to my schedule. But every time I got back on the chat, there was a response. They didn't blow me off which is more than can be said for some companies. Cannot wait to try my new contacts and look forward to making my next order. Highly recommend!

3 September 2025
Unprompted review
Unicoeye logo

Reply from Unicoeye

Hi dear Jennifer,

Thank you for your appreciation of UNICOEYE's service and products!💕 💕

Your satisfaction is our top priority. We are committed to providing excellent service!! Ensuring every customer at UNICOEYE has a satisfying shopping experience is our highest priority.

Sincerely,
UNICOEYE💕💕

Rated 5 out of 5 stars

There was a shipping problem with my…

There was a shipping problem with my first order. I contacted them via email, they were very professional, their customer service is excellent, kind and helpful. They resolved the issue very quickly and I received my contracts that im very happy with. I will definitely be ordering from them again.

28 August 2025
Unprompted review
Unicoeye logo

Reply from Unicoeye

Hi dear Vanessa ,

Thank you for your appreciation of UNICOEYE's service and products!💕 You're welcome!!💕

Your satisfaction is our top priority. We are committed to providing excellent service!! Ensuring every customer at UNICOEYE has a satisfying shopping experience is our highest priority.

Sincerely,
UNICOEYE💕💕

Rated 5 out of 5 stars

Customer Service doing good (2025)

I thought I ordered without a prescription, but my contacts came with one, so I could not see out of them. But customer service was willing to get me a new pair without since I was a new customer.

27 August 2025
Unprompted review
Unicoeye logo

Reply from Unicoeye

Hi dear Margaret ,

Thank you for your appreciation of UNICOEYE's service and products!💕💕 You're welcome!!

Your satisfaction is our top priority. We are committed to providing excellent service!! Ensuring every customer at UNICOEYE has a satisfying shopping experience is our highest priority.

Sincerely,
UNICOEYE💕💕

Rated 5 out of 5 stars

Best Customer Service

I had an order that was lost in transit, and unicoeye went above and beyond for me. Not only did they catch that my package never made it to its destination, but they replaced my entire order and said if the first one arrived to just keep it. My new replacement order is in transit to me now, and I really thought I'd just never get my order because it was lost. The person that has handled my replacement, kazuki, has been the best customer service I have ever gotten from any company. Two of my picks were out of stock, so she had me pick 3 replacements for each, that way it wasn't a bunch of back and forth, and she chose one of my picks to replace each of the two out of stocks. So I'm getting two different ones instead of my original choices, but I'm still getting the same yearly contacts that I originally ordered. So I'm getting my entire order replaced at no cost, because mine was lost in transit. The communication and kindness extended by kazuki is unmatched. I will definitely be exclusively ordering my contacts from this company from here forward, they have my loyalty most definitely. Seriously went above and beyond to make sure that I would receive my order and extended apologies for it not making it to me. The service rendered was absolutely phenomenal and I would recommend this company to anyone, they truly care about their customers.

5 August 2025
Unprompted review
Unicoeye logo

Reply from Unicoeye

Dear Ashley,

Thank you for your appreciation of UNICOEYE's service and products!

We sincerely apologize for the logistics issues and will do our best to address any unexpected issues caused by the logistics provider. Ensuring every customer at UNICOEYE has a satisfying shopping experience is our highest priority.

Sincerely,
UNICOEYE💕💕

Rated 5 out of 5 stars

Great product!

I love these contacts! I get so many compliments! Lol! I did receive a pair that didn’t feel as comfortable as I would like and Unicoeye was more than happy to replace them. They are very prompt at answering emails and are always so courteous! Will keep ordering!

4 August 2025
Unprompted review
Unicoeye logo

Reply from Unicoeye

Hi Cindy,

Thank you for your kind message.

Unicoeye always puts our customers' needs first. Thank you very much for your appreciation of our products and services. We will continue to strive to do better!

Sincerely,
unicoeye💕💕

Rated 4 out of 5 stars

Great contacts

Great contacts

6 August 2025
Unprompted review
Unicoeye logo

Reply from Unicoeye

Hi Angel,

Thank you for your interest in Unicoeye's contact lenses! Your satisfaction is our greatest pursuit and our greatest endeavor!!

We will continue to strive to provide superior quality and innovative designs to all interested customers!

UNICOEYE's website and app have also recently added many promotions, so please check back anytime to find what you're interested in.

Yours
unicoeye💕💕

Rated 4 out of 5 stars

Shipping took a long time but I love the contacts

So my contacts seemed to take FOREVER to get to me BUT once I got them I absolutely fell in love with the gray contact I got. My natural color is blue green so it just lightened n enhanced my natural color n I love it!! My husband didn’t even know I was wearing contacts but asked if I was doing my make different because it looked pretty. They are sift n comfortable. N came with a case and instructions which for someone like me is VERY HELPFUL!!

10 April 2025
Unprompted review
Unicoeye logo

Reply from Unicoeye

Hi Lily,

Thank you for your recognition of Unicoeye's contact lenses!! We will always provide the best quality to all interested customers!

At the same time, we are very sorry that the logistics company's delivery was not timely. In the future, we will urge the logistics company to improve and do better!

Your satisfaction is our greatest pursuit and effort!!

Yours
unicoeye💕💕

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