uniexpress.ca Reviews 

My package (small, flat package) was left at the foot of my driveway, not on my front porch!!! It was in a spot where we would have ran over it, if I hadn't went looking for the package in the early morning. Appalling! Unforgivable for a parcel delivery company!

Ordered an item on Etsy. Says it was shipped and in transit. Supposed to be delivered on 3/7 but then on the tracking says attempted and will retry. Then on 3/10, same thing but now it's going to the "warehouse", what warehouse???? All the support emails don't work, there is no way to "chat" and calling the number puts you on hold for 40 min just to ring and no one picks up. Plus the company is registered in CA but has a Rome NY phone number?

The driver stole my package. They sent extremely blurry and inaccurate pictures as 'proof' that they attempted delivery, but never rang my doorbell, never called my number, etc. I was home waiting for the delivery.

I am not very impressed with this company. First they delivered to the wrong address even though I had updated the address with the seller. Not only did they go to the wrong address, which is 6 blocks from my home, they didn't even call me to correct the address or tell me. They just said business is closed. I then called that night wondering where my package was because THEY WROTE IT DOWN AS DELIVERED! IMAGINE. AND I DIDN'T RECEIVE IT, SO THAT'S THEFT. STEALING. The representative updated the address and then has the nerve to say I will get the package in the next few days, it's been 5 days almost. NO PACKAGE TO BE SEEN, AND ADDRESS WAS UPDATED WITH A TRACKING NUMBER. I then tried calling again, no answer. I then just tried calling again and the guy answering the phone, with the latin accent, was very quick to get off the phone and not helpful. He just didn't seem like he wanted to work. So now one of their drivers STOLE MY PRODUCT, because it wasn't sent back to the vendor and I do not know what is going on. But you cannot tell me a shipment is in my city, 6 blocks from my house and yet not redeliver it the next day or CALL THE RECEIVER, WHEN YOU HAVE A PHONE NUMBER. I will be filing a police report.

Terrible. They claimed some random photo of a package on someone's front porch is proof of delivery. Never mind that it looks nothing like my house. Bad performance, bad customer service, bad company. Don't trust them and never use them. If a vendor uses them, buy elsewhere.

The company was assigned to be the last mile currier for an item I purchased from China. They were in possession of my item in the middle of December. By mid January my item had been completely lost. Their customer service is horrible. Emails were not responded to in a timely manner, and sometimes not at all. The absolute worst experience with a currier that I've ever had. If you can avoid them, do so at all cost.

Awful. Just plain awful.

If I could give zero stars I would. Will leave your packages at the wrong address, will leave them outside of your apartment building to be stolen. Will unlawfully leave them outside of a business instead of delivering inside when it’s open. I have never had this happen with any other company as these practices are simply immoral. If a company uses them just don’t order from them. I have stopped.

The delivery driver was too lazy to walk to the door with my package and left it by the street by a light post. By the time I found out my package was delivered and saw the proof of delivery where it was left, I checked and it wasn't there. Someone must've stolen it because the driver left it out in plain view instead of walking 15 steps to the front door and leaving it in our mailbox.

Bad delivery company. Lots of times does not show up. And then other times you get a email notification stating they was here and you was not home when actually you was home waiting for the delivery. making complaints is hard to do becuse there is no way of having a local phone number for them or even an address. I lost 4 packages in the last 6 months with them. Somewhere they are lost in their system

Driver tossed expensive electronic at my front door from several feet away. Tried to submit a customer service ticket. Ticket form didn't work correctly. Form gives only Canada regions even though I picked USA. Worked on form for several minutes, even explained their form issues ( there were multiple), submitted ticket and got Failed to Submit error, I guess that limits your issues if your ticket system won't create s ticket....

This company is completely unprofessional. I’m currently out of town. They attempted to contact me but I missed the call. I called back and the driver said he wasted his time?!? I said I’m sorry you wasted your time doing your JOB. He then refused to give me a supervisor or manager to contact. Disgusting and unprofessional.

Drivers are thieves supported by their employer. Will state that they attempted delivery, but interestingly enough, I was home the entire day they claim they tried to delivery - no phone call, no knock at the door, nothing. Tracking says retry would be attempted within 24/48 hours. Five days later, still nothing, talked to their 'customer service' team who gave more BS and lies about status of package. Now their phone lines constantly ring busy, and they do not respond to 'support tickets'. Half the time their ticketing system errors out, the other half you get the auto spam saying someone will respond within 1-3 days, but nobody will ever respond. They are successfully stealing from innocent people, taking advantage of the Canada Post strike, and are basically a large-scale theft ring.

Got pictures parcel was delivered however there was no parcel. We were home. No one rang the doorbell to let us know it was dropped off. No notification it was out for delivery. Called customer service and when I expressed my concerns I was hung up on. I will never order from this company or any company who uses their services. Uniexpress Delivery.

THEY KEEP STEALING PACKAGES!!!! Send a pic of wrong package with wrong address, wrong tracking number in front of wrong house and pretend like they delivered it. I lost few packages and sellers will not return money because it’s not their fault. STAY AWAY FROM UNIEXPRESS!!!!

Packages are not being delivered although pictures showed. Too many mishaps. I lost money and needed items. My trust.
My name is Reginald Voglezon and resides at 9300 Bernoulli Drive, Austin , TX

My phone number is on the shipping label. That is so wrong. That's private information. If my package had been stolen that person would have my phone number. You need to change this.

Liers Terible service broken item on delivery by UniUni then fals promises to solve problem and lies lies lies. Time waisting trough desiving and lies. Making great service to Ebay they shuld be ban Uni Uni from delivery on Ebay. As soon as possible. Uni uni service is garbage and communication iven worse. Uni Uni just pissing of Ebay customers.

These people are by far the most incompetent delivery people I've ever had to deal with. Failed delivery after failed delivery after failed delivery. I tried calling them but just got put on hold for half an hour just to hear some guy who acted like he could care less tell me they're going to try and deliver again then hang up on me. Now I'm still without my package and have filed several tickets with them asking them to give me their address so I can take time out of my day to go pick up what they're way too incompetent to drop off... the response from them... nothing...

LIES LIES and more LIES ! They said they left the package. Took a photo of the package in the vehicle and a photo of the front door with no package ! NUMEROUS calls and finally they admitted the package was returned to the warehouse. Still waiting on a call to tell me where I can pick up. NOT trusting another delivery!!!!!!!!!!!!!!!!!