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Uniform Direct Reviews 984

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TrustScore 4.5 out of 5

4.7

Children's clothes shop
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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the excellent service, highlighting the helpfulness and friendliness of the staff. Many consumers are particularly impressed with the quality of the products, finding them to be well-made and durable. The ordering process is consistently described as easy, and people often mention the super-fast and efficient delivery service. However, some customers also noted issues with delayed or incorrect orders, with a few experiencing long waiting times for their items to arrive. A small number of people were dissatisfied with the quality of certain products, specifically mentioning issues like bobbling after minimal wear. Additionally, some reviewers expressed concerns about the return process and the lack of suitable changing facilities in-store.

What people talk about most

Delivery service

Customers consistently express satisfaction with the delivery service, frequently highlighting its speed.... See more

Product

Customers consistently note positive experiences with product quality and delivery. Many reviewers praise the... See more

Quality

Reviewers highlight positive aspects of quality. Many customers praise the good quality of items, such as... See more

Service

People report positive experiences with service. Many customers praise the excellent, quick, and efficient... See more

Order

Consumers generally express satisfaction with the ordering process. Many reviewers highlight the ease of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Having made an online order for my daughters new senior school uniform I needed to exchange a few items which I'd guessed sizing for. Shayla in the West Byfleet store couldn't have been more helpful,... See more

Rated 5 out of 5 stars

From Sending A Email Regarding A Size Skirt Not Stocked Online and Enquiring If It Was Possible To Get One,The Amazing Service Starts From There. The Cusomer Care Given Is Not Only Helpfull But A R... See more

Rated 5 out of 5 stars

I took my reluctant son to get his new school uniform, which I dreaded nearly as much as he did. Having put it off all holidays I finally bit the bullet today. We were in the queue for a while, but... See more

Rated 5 out of 5 stars

We went to our local store -Lincoln and been served by Amazing member of staff Agnieszka/ Agnes!!! She was absolutely spot on with sizes. She served us last year and again suggested a right size just... See more

Company details

  1. Children's clothes shop
  2. Clothing supplier

Information provided by various external sources

Uniform Direct ® are ★ suppliers of School Uniforms ★ . Uniform Direct offer THE COMPLETE SOLUTION for Schools & the LOWEST prices in the industry. Uniform Direct Design, Manufacture, Retail & Supply School Uniforms and Schoolwear accross the UK.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

984 reviews

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Replied to 16% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Next day delivery!

I ordered a blazer and it came next day delivery. Staff were so helpful on the phone and nothing was a problem for them.

11 December 2025
Unprompted review

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