Uniform Advantage Reviews 

359
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Looking at 304 reviews, reviewers had a great experience with this company. Customers consistently praise the wide selection of brands, styles, and colors available, making it easy to find suitable products. The quality of the scrubs is frequently highlighted as excellent, being comfortable, durable, and maintaining their appearance even after multiple washes. Many people appreciate the fast shipping and efficient delivery service, with items often arriving quickly and in perfect condition. Reviewers also find the pricing fair, especially with frequent sales and promotions, offering good value for high-quality items. However, some customers experienced issues with their orders, including incorrect items, sizing discrepancies, or missing products, leading to frustration and returns. A few people also mentioned slow shipping during sales or extended waits for their orders, impacting their overall satisfaction.

What people talk about most

Product

Clients share positive opinions on product quality, fit, and variety, with many reviewers praising the... See more

Quality

Reviewers mention positive feedback about quality, with many praising the excellent fabric and overall high... See more

Order

People report ambiguous experiences with order, with many customers praising the easy ordering process, fast... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently praising fast shipping and... See more

Price

Consumers find price to be ambiguous, with many reviewers appreciating the affordability, fair pricing, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Uniform Advantage has a very wide selection of brands and styles that is one reason why I like them so much. Ordering is easy and shipping is fast the quality of the scrubs are just great. I haven't b... See more

Company replied

Rated 5 out of 5 stars

UA has many options and affordable prices for scrubs. Unfortunately, these essential uniforms are often very pricey and unaffordable. However, UA runs sales & promotions often, so you don't break the... See more

Company replied

Rated 5 out of 5 stars

Ordered scrubs for employment (2sets) they were a bit too large -so right away started a return. It would actually end up being an exchange- downsized the top/bottom and placed new order. Free shippin... See more

Company replied

Rated 5 out of 5 stars

I was a FIGS only girl now I'm a UA only girl, the scrubs are nice comfortable and reasonably priced. They have all the name brands, lots of colors and delivery is fast except when it's a sale but tha... See more

Company replied


Company details

  1. Clothing Shop
  2. Ladies' clothes shop
  3. Work Clothes Shop

Written by the company

Shop our exclusive collection of UA scrubs and vast assortment of brand name nursing uniforms with ease. Order a catalog today or shop 24/7 online now.


Contact info

4.2

Great

TrustScore 4 out of 5

359 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

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4.2

All reviews

(359)

321 reviews in the last 12 months

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Rated 3 out of 5 stars

a bad experience

There is no good communication and the information is confusing. They took a long time to send my package and to this day I haven't received anything.

13 February 2026
Unprompted review
Uniform Advantage logo

Reply from Uniform Advantage

Dear Shonka Hernandez,

We’re truly sorry for the frustration and confusion you experienced. We completely understand how disappointing it is to wait for an order and not have clear communication; that’s never the experience we want for our customers.

Your order was delayed because a few items (HE5051-WHITE-XS, CK360-WINE-M, and K721-WHITE-S_P) were unfortunately not available at the time of processing. As requested, those items were canceled so we could proceed with the rest of your order as quickly as possible.

We’re happy to let you know that your order has shipped today. You can track it using the following DHL tracking number:
2905317435

Track here:
https://www.dhl.com/cr-es/home/rastreo.html?tracking-id=2905317435&submit=1

Please note that it will take 24 hours for the tracking details to update.

As a token of good faith and appreciation for your patience, we’ve also sent you a 10% off discount code to your email that you can use on your next order. We truly value your business and hope to provide you with a much smoother experience next time.

We sincerely apologize again for the delay and the lack of clear communication. If you have any questions or need further assistance, please don’t hesitate to reach out; we’re here to help.

Thank you for your understanding.

Rated 5 out of 5 stars

Great shipping worldwide

Exellent products, availability and shiping worldwide in under 3-4 days. Game changer.

9 February 2026
Unprompted review
Uniform Advantage logo

Reply from Uniform Advantage

Dear Matias Sommer,

Thank you for the fantastic review! We’re so glad you’re loving the products and our fast worldwide shipping. Your support means everything to us; we look forward to serving you again soon!

Rated 5 out of 5 stars

I talked with Ms. Lydia

I talked with Ms. Lydia and she calmed me down, because I was very upset about my order!! I appreciate her great customer service!!!

13 February 2026
Unprompted review
Uniform Advantage logo

Reply from Uniform Advantage

Dear FeLicia McCoy,

Thank you so much for sharing your experience! We’re truly sorry to hear that you were upset about your order, but we’re so glad that Lydia was able to step in and help. Providing caring and attentive service is very important to us, and we’re thrilled to know she was able to turn things around for you.

We’ll be sure to pass along your kind words to Ms. Lydia, she’ll be so happy to hear them! Thank you again for your feedback and for giving us the opportunity to make things right.

Rated 5 out of 5 stars

Prompt shipping great product

Prompt shipping great product

1 February 2026
Unprompted review
Uniform Advantage logo

Reply from Uniform Advantage

Dear Danny Kerr,

Thank you for your feedback! We’re so glad you’re happy with the product and our fast shipping. We appreciate your support!

Rated 5 out of 5 stars

Frida was a great help

Frida was a great help, I did not receive a receipt and order number with my original order, however Frida was able to resolve all my issues in a timely manner.

13 February 2026
Unprompted review
Uniform Advantage logo

Reply from Uniform Advantage

Thank you so much for your kind words! We’re glad to hear that Frida was able to quickly resolve the issue with your receipt and order number. Providing timely and helpful support is very important to us, and we’ll be sure to share your feedback with her. If you ever need anything else, we’re always here to help!

Rated 5 out of 5 stars

Best Place to Shop

Best Place to Shop! I appreciate the site's easy navigation and volume of options. The pricing is always fair, and the deals are great! I wear exclusively UA items to my job at the hospital and get so many compliments. The materials are comfy, sturdy, and last for a long time. I highly recommend UA to anyone looking for reliable scrubs for a decent price.

8 February 2026
Unprompted review
Uniform Advantage logo

Reply from Uniform Advantage

Dear Sara Richards,

Thank you for taking the time to share your experience! We’re proud to provide durable, comfortable scrubs at fair prices, and it’s great to hear they’re serving you well on the job. Your recommendation means a lot to us and thank you for all that you do in healthcare. We look forward to supporting you for many shifts to come!

Rated 5 out of 5 stars

Overall Review of UA

Good prices, good quality, shipping seems to be faster than any other site.

12 February 2026
Unprompted review
Uniform Advantage logo

Reply from Uniform Advantage

Dear Marie.

Thank you so much for your kind words! We’re thrilled to hear you’re happy with our prices, quality, and fast shipping. We truly appreciate your support and look forward to serving you again soon!

Rated 5 out of 5 stars

Ordered scrubs for employment (2sets)…

Ordered scrubs for employment (2sets) they were a bit too large -so right away started a return. It would actually end up being an exchange- downsized the top/bottom and placed new order. Free shipping on the exchange order/ but did have to pay return shipping. Everything went smooth and within 3-5 days the new items arrived and all was perfect! Quality is above average. Value for your money is exceptional. I will definitely purchase from here again!

8 February 2026
Unprompted review
Uniform Advantage logo

Reply from Uniform Advantage

Dear Bridget,

Thank you so much for your review! We’re glad the exchange process was smooth and that your new set arrived quickly with the perfect fit.

It means a lot to hear you’re happy with the quality and value. We truly appreciate your support and look forward to serving you again!

Rated 5 out of 5 stars

Great customer service!

Great customer service! Dealt with an issue quickly and kindly. Forever customer!

11 February 2026
Unprompted review
Uniform Advantage logo

Reply from Uniform Advantage

Dear Carly Hall,

Thank you for the kind words! We’re so happy we could make it right. We truly appreciate your support!

Rated 1 out of 5 stars

Worst peoducts and company ever

this is the worst products I have ever seen
cheap and poorly made, probably made by enslaved kids in africa

4 November 2025
Unprompted review
Uniform Advantage logo

Reply from Uniform Advantage

Thank you for taking the time to share your feedback. We’re genuinely sorry to hear about your experience and that the product didn’t meet your expectations.

We want to reassure you that all of our products are responsibly sourced and manufactured in compliance with ethical and labor standards. We take these matters very seriously and do not tolerate unethical practices anywhere in our supply chain.

We’d like the opportunity to look into this and help make things right. Please share your order number and more detail about the specific issue you experienced with the product so we can assist you further.

You can also reach our customer support team directly through any of the following options:

Phone: 800.283.8708

Chat: https://www.uniformadvantage.com/contact/

Email: custserv@uniformadvantage.com

We appreciate your feedback and hope to have the opportunity to resolve this for you.

Rated 1 out of 5 stars

I cannot make a review on my purchase…

I cannot make a review on my purchase history i guess the reviews there are fake. I’m very disappointed with my order from Uniform Advantage. I received it today and the sizing is completely off — the item is way too big. The fabric is also very thin, and the top part of the pants is a different shade of blue, which makes the uniform look mismatched and unprofessional.

For the price, I expected much better quality and consistency. Unfortunately, this was not a good experience.

2 February 2026
Unprompted review
Uniform Advantage logo

Reply from Uniform Advantage

Dear Jessica,

Thank you for taking the time to share your feedback. We’re truly sorry to hear about your experience and understand how disappointing it is when an order doesn’t meet expectations.

For the best possible fit, we always recommend reviewing the size chart on the product page, which includes detailed measurements to help customers choose the most accurate size. You may learn more about our size charts here:

https://www.uniformadvantage.com/sizing-information.html

To ensure color consistency for uniform sets, we also suggest using our “Finish Your Look” tool located below the item you’re viewing. This feature shows coordinating pieces from the same brand and collection, helping customers achieve a perfectly matched set.

We would really appreciate the opportunity to review your order to better understand what may have happened and to help find a solution for you. Please reach out to our support team so we can look into this further and assist you directly. You may call our customer service team at 800.283.8708, send us an email to custserv@uniformadvantage.com or you can start a chat here:

https://www.uniformadvantage.com/contact/

Your feedback is important to us, and we value the chance to make this right.

Best regards,

Rated 5 out of 5 stars

I received the wrong order and after I…

I received the wrong order and after I brought it to the attention of the customer relations they were very helpful and send me on my correct order straight away so I will definitely be shopping with them again

22 January 2026
Unprompted review
Uniform Advantage logo

Reply from Uniform Advantage

Dear Michael Donegan,

Thank you so much for your kind review! We’re sorry for the initial mix-up, but we’re really glad our customer service team was able to resolve it quickly for you. We truly appreciate your understanding and look forward to shopping with you again!

Rated 1 out of 5 stars

They do not refund your money if you return thier products

I ordered 2 lab coats, didn't like thier quality and so returned them .. the website says 45 days window to return items . I returned my items in 4 days of receiving it . They didn't refund me my money ... they are fraud people ..it has been over a month now of returning thier products ... even at paypal they lie and won the case which is well against return policy.. never buying from them again

25 January 2026
Unprompted review
Uniform Advantage logo

Reply from Uniform Advantage

Dear Priyanka,

Thank you so much for sharing your experience with us. We are truly sorry for the frustration and disappointment this situation caused, and we completely understand how upsetting it is to wait for a refund longer than expected.

We sincerely apologize for this experience. We did receive your return on January 12th, and the delay in issuing your refund was entirely our responsibility. This does not reflect the level of service or care we strive to provide.

We have now processed a full refund of CA$164.85 for your order. While we do not normally refund duties and taxes, your experience matters to us, and we want to make this right. For that reason, we issued a full refund in this case to ensure you are fully taken care of. You may see this refund reflected in the next 5 to 10 business days.

We genuinely appreciate your patience and the time you took to bring this to our attention. Your feedback helps us do better, and we truly hope we have the chance to provide you with a much better experience in the future.

Best regards,

Rated 5 out of 5 stars

STAFF is always helpful & kind

STAFF is always helpful & kind. I love Healing Hand brand! Cute design and affordable. I always get compliments on my scrub set since they’ve never seen the ones I wear.

19 January 2026
Unprompted review
Uniform Advantage logo

Reply from Uniform Advantage

Dear Maria Mejia,

Thank you so much! We’re happy to hear our staff made a great impression and that you love your scrub set. Getting compliments is always a win! We truly appreciate your support and hope to see you again soon.

Rated 5 out of 5 stars

Great customer service

Great customer service! I noticed a tear in my scrub pants the very first time I wore them. Contacted the company and they replaced them right away. Very quick to reply to my concerns. Couldn't ask for better service!

18 January 2026
Unprompted review
Uniform Advantage logo

Reply from Uniform Advantage

Dear C. Johnson,

Thank you so much for your kind words! We’re really sorry about the issue with your scrub pants, but we’re glad we were able to make it right quickly. Providing fast, reliable customer service is very important to us, and we truly appreciate you taking the time to share your experience. Thanks again for choosing us; we’re always here if you need anything

Rated 5 out of 5 stars

I did not receive my items

I did not receive my items, I received a quick response, and my items were replaced.

16 January 2026
Unprompted review
Uniform Advantage logo

Reply from Uniform Advantage

Dear Maria Sanches,

Thank you so much for your feedback. We apologize for the inconvenience of not receiving your items, but we’re happy our team was able to respond promptly and resolve the issue. Customer satisfaction is very important to us, and we appreciate the opportunity to make things right. Thank you for your continued support!

Rated 1 out of 5 stars

Terrible shipping time

I ordered my uniforms from you guys back in December and have yet to receive a tracking number or any updates on them. Every time I try to reach out and ask what is going on, I’m greeted with the same generated message. I’m highly disappointed in the fact that it’s been over a month and I haven’t received any updates. I thought I was doing a good thing by ordering these scrubs before my start date but now I am actually starting on my job and I am unprepared because you guys have not sent me my uniform yet. I am highly disappointed and if I ever do get this order, I will not be ordering from here again.

16 January 2026
Unprompted review
Uniform Advantage logo

Reply from Uniform Advantage

Dear Faith Rowe,

Thank you for taking the time to share your experience. We are truly sorry for the frustration, stress, and inconvenience this situation has caused; especially with your start date approaching. We completely understand how important it is to have your uniforms on time, and we sincerely apologize for falling short here.

We’d like to provide some clarity on what happened. We did receive your request on December 12th to cancel one item from your order. Unfortunately, due to a technical issue, the updated order was not submitted to processing until December 29th. We want to be very clear that this was our error, and we fully own it. We’re truly sorry for the lack of timely updates and for how this impacted your preparation for your new role.

After the order entered processing, there was a brief delay while we worked through a payment processing issue. We’re happy to share that the payment has now been successfully processed, and to help make this right, we’ve expedited your order to 2-day shipping at no additional cost. Because the items include embroidery, the order is expected to be delivered within 3–4 business days.

We understand how stressful and discouraging this experience has been, especially with an important start date approaching. We truly appreciate you sharing your feedback, as it helps us continue improving how we communicate and support our customers. Thank you for your patience, and we’re committed to getting your order to you as quickly as possible and providing a better experience moving forward.

If you have any questions or need further assistance, please don’t hesitate to reach out; we’re always happy to help and are here for you anytime.

Best regards,

Rated 2 out of 5 stars

Poor Customer Service

I ordered my first pair of maternity scrubs and the sizing chart was inaccurate for size medium. When I received the order it could have fit 2 of me inside the pants/top. I returned the items and had to pay for my own return shipping label which was $15. Customer service would not reimburse me for the label. Poor customer service in my opinion.

14 January 2026
Unprompted review
Uniform Advantage logo

Reply from Uniform Advantage

Dear Brittany Stewart,

Thank you for taking the time to share your experience. We’re truly sorry to hear about the sizing issue with your first pair of maternity scrubs; we understand how disappointing that can be, especially when you were looking forward to your order. We sincerely apologize that the fit did not meet your expectations.

Your happiness is very important to us. As a courtesy, we’ve gone ahead and processed a $15 refund to your original payment method to cover the return shipping cost. You will see this refund reflected in the next 5 to 10 business days.

We also wanted to share that we offer our own return shipping options, which can help make returns easier and more affordable. For future reference, you can learn more about our return policy and available return shipping methods here:

https://www.uniformadvantage.com/return-policy.html

We truly appreciate your feedback, as it helps us improve both our products and our customer experience.

Thank you again for bringing this to our attention, and we hope to have the opportunity to better serve you in the future.

Best regards,

Rated 5 out of 5 stars

Great designs and fits nicely

Great design and fits nicely

12 January 2026
Unprompted review
Uniform Advantage logo

Reply from Uniform Advantage

Dear Michael Kposowa,

Thanks for your feedback! We’re so happy the design caught your eye and that it fits just right. Your support means a lot!

Rated 5 out of 5 stars

Made life easy

We really enjoyed the choices, styles and size accuracy. We had a large order and everyone got what they ordered and no issues, we had one set that had to go back and it was a breeze.

24 November 2025
Unprompted review
Uniform Advantage logo

Reply from Uniform Advantage

Dear Dezeri Royce,

Thank you for taking the time to share your experience. We’re happy to hear that your large order went smoothly and that everyone received exactly what they expected. It’s great to know our return process met your needs as well. We appreciate your business!

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