Great communication and updates for my order and delivery. Item dispatched and delivered quickly. Stitching is great flawless, jacket quality is great too. I did want the fleece material to wear indoo... See more
Company replied
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The guys at the Uniform Factory are amazing to team up with. We use the for all our Haunted Scouse merchandise and our fanbase love the quality. Quick turnaround on all orders. Prompt delivery s... See more
Company replied
Great Products, Helpful Staff I rang this company for guidance and advice on the style and sizing. I found the staff member excellent giving me good advice. I ordered two zip up jackets with logos.... See more
Company replied
Had my first order of 2 personalised fleeces from the Uniform Factory and was extremely impressed. From putting in my order around the 18th of November, my order came on the 24th. Quality of fleeces a... See more
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Company details
Written by the company
We have been providing Printed and Embroidered garments for over 40 years. We currently supply numerous businesses, schools & clubs both locally and nationwide. With a fast, friendly, reliable service, you can rest assured that your order will be produced to the highest standard.
Contact info
51 Boundary Lane, Everton, L6 5JG, Liverpool, United Kingdom
- 01512603469
- sales@uniformfactory.co.uk
- uniformfactoryshop.co.uk
4.5
Excellent
127 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Quality is amazing best nhs hoodie I’ve…
Quality is amazing best nhs hoodie I’ve had so far
22 March 2025
Reply from The Uniform Factory
Wow! That's great to hear, thank you for your 5 star review.
Amazing quality
Amazing quality, amazing delivery time
Very impressed with my work tops and will be back in touch with an order for more for myself and some of my work colleagues
27 March 2025
Reply from The Uniform Factory
Thank you for your order and review. Glad to hear that you were pleased with your order and the service you received.
Reply from The Uniform Factory
Your order has been dispatched and waiting at your local Royal Mail depot to be picked up. Royal Mail had tried to deliver twice but without success on the 26th & 27th March. My advise is for you to go to your local depot as a matter of urgency to collect or it will get sent back to us
Smaller than expected
Came as stated but was small and tight in arms despite ordering my suggested size
20 March 2025
Reply from The Uniform Factory
Sorry to hear that the item was too small for you. The items we embroider are not manufactured by ourselves and these size guides are provided by our supplier as a guide.
Reply from The Uniform Factory
Thank you for your positive review
Would definitely recommend
Quick delivery, great quality, loved the fabric of my fleece! Would definitely suggest and order again.
20 February 2025
Reply from The Uniform Factory
Thank you your positive review. Good to hear that you were happy with your fleece.
Just the job.
Just exactly what I ordered and prompt delivery. Very pleased with the result.
Would recommend.
24 February 2025
Reply from The Uniform Factory
Thank you for your 5 star review. Glad that you were happy with your order and the service provided.
Item purchased and embroidered is top…
Item purchased and embroidered is top quality. I am really pleased with it. Professional finish, Warm and practical.
Would definitely recommend.
25 January 2025
Reply from The Uniform Factory
Thank you for your review and recommendation. Glad that you are happy with your garment.
Fantastic quality/service/Delivery thank you
Fantastic quality items, team were lovely I had a slight amendment several days after ordering and the team were amazing and happy to edit my order. Didn’t take too long to arrive and myself and my colleague who I ordered for get lots of compliments on how professional we look!
21 January 2025
Reply from The Uniform Factory
Thank you for your positive review and order. Good to hear that you are happy with your order and that we were able to help with your amendment. Love that you are receiving compliments!
I had a great experience purchasing…
I had a great experience purchasing school uniforms for my daughter. The uniforms are of excellent quality, with durable fabric and a great fit. Additionally, the customer service was outstanding—I reached out via email with some questions, and they responded quickly and efficiently, making the whole process smooth. I appreciate the high-quality products and great communication from the company. Would definitely recommend!
18 January 2025
Reply from The Uniform Factory
Thank you for your 5 star review, we're glad to hear that you are happy with your order and the service you received. Thank you for your recommendation.
Just what I needed for my new role
24 January 2025
Reply from The Uniform Factory
Thank you for your 5 star review, glad you are pleased with your order
Reply from The Uniform Factory
Thank you for your positive review. Glad you are happy with your order.
Reply from The Uniform Factory
Thank you for your 5 star review, good to hear that you are happy with the fleece jacket
Shipped fast and excellent quality item.
20 January 2025
Reply from The Uniform Factory
Thank you for your positive review, happy to hear that you are please with your order
Easy to order delivered within the week…
Easy to order delivered within the week perfect
7 January 2025
Reply from The Uniform Factory
Thank you for your 5 star review. Glad that you were pleased with the service you received
Honestly really cosy and comfortable
Honestly really cosy and comfortable, nice to wear on the ward when it gets cold 🥶 if I do the jacket up the patients still like that they can see my name 🙂 and thank you for pen too! It's much appreciated 🤩 there was a bit of a delay due to my size not being available at the time, but the lady who spoke with me etc. Was extremely lovely, friendly, and professional. Seems like a good team to be a part off. Thank you everyone at The Uniform Factory 🙂
4 January 2025
Reply from The Uniform Factory
Thank you so much for your 5 star review and sharing your positive experience. Glad to hear that you are happy with your order and that you were pleases with the service we provided.
Reply from The Uniform Factory
Thank you for your 5star review, glad that you are happy with your order
Great quality!
The fleece looks very smart and I like the fact the logo and lettering is embroidered rather than printed. It’s also got 2 handy hidden pockets too.
3 January 2025
Reply from The Uniform Factory
Thank you for your positive review. Glad that you are happy with your fleece
Reply from The Uniform Factory
Thank you for your 5star review. Glad that you were happy with your order and the service you received
Not received yet
Not
Received item yet after placing order on 19/12/2024 nor had any communications regarding the item.
19 December 2024
Reply from The Uniform Factory
Thank you for your review. It states on our website that orders placed after 9th December would not be sent out before our Christmas closure which was on the 23rd December. There is also a notice on our website stating we closed on the 23rd and were re-opening today and that no orders would be processed or embroidered during this period. Due to this closure we have not been able to send out your order. An automatic email confirmation is sent once your place an order but this may have gone into your junk mail. As you have also not contacted us by email to query where your order is, we have not been able to correspond with you about the order. Based on your order date, your order should be sent out by the end of next week!
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