Uniform Warehouse Reviews 284

TrustScore 2 out of 5

1.8

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Rated 1 out of 5 stars

I paid extra for "unlimited returns". However, the pants came very poorly fitting. I washed one of the pairs and it shrank significantly. They would not accept returns. So they are "limited"... See more

Rated 2 out of 5 stars

I ordered three black, button fly pants. They sent the zippered ones instead. Plus, they had a bonus deal, where I could buy a fourth pair at a discount. I went for it, but the fourth pair they sen... See more

Rated 1 out of 5 stars

Awful experience. Ordered something a month prior to an event I needed it for and It never came. They're blaming UPS although tracking shows they never recieved it. Now getting a refund is becoming an... See more

Rated 1 out of 5 stars

Horrible customer services and low attention to detail. They will randomly pick what to send you if what you ordered is not in stock. When they make an error, expect months of calling/emailing them to... See more

Company details

  1. Clothing Shop

Information provided by various external sources

Quality uniforms & accessories for security, police, fire, EMS at the most competitive pricing. Shop for apparel, custom patches, badges, duty gear, lightbars.


Contact info

1.8

Poor

TrustScore 2 out of 5

284 reviews

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1-star

Replied to 20% of negative reviews

Typically replies within 24 hours

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Rated 1 out of 5 stars

Bad return policy

I returned shirts that were too large and was not given a return label. Any REPUTABLE company would have sent me one. The return shipping will cost half cost of the order. I do not recommend this company and I will not be using them again. There are plenty of other uniform companies.

13 May 2022
Unprompted review
Rated 5 out of 5 stars

This review is for Sue

This review is for Sue.

She has been absolutely wonderful to me and our police department. She made our traffic division shirts and they look wonderful.

When I need more shirts I will be coming back to her!!!

17 March 2022
Unprompted review
Rated 5 out of 5 stars

Sue was AWESOME

Sue was AWESOME! she helped me develop my design for my uniforms. I definitely recommend working with Sue! I will definitely return for more projects! Thanks Sue!

16 February 2022
Unprompted review
Rated 4 out of 5 stars

Sue at Uniforms Wearhouse is Awesome

Sue at Uniforms Wearhouse is Awesome! She goes the extra-step with assisting our agency Guard Force Inc with on-time uniform processing. She has help take our agency to the next level! Teamwork Makes the Dream Work at Uniform Warehouse & Guard Force International

18 June 2021
Unprompted review
Rated 5 out of 5 stars

Highly recommended

Sue is very responsive and easy to deal with got my orders immediately. She is doing great work, and I highly recommended her products.

8 April 2021
Unprompted review
Rated 5 out of 5 stars

An employee to look up to!!

I have been working with Sue the Art Department Manager for several years. She has been taking my orders for all of our Security uniforms and equipment. She's always been friendly and gets me what I need as fast as she can. I have always appreciated her and her getting stuff to me in a timely manner. Thank you Sue

2 April 2021
Unprompted review
Rated 5 out of 5 stars

Sue is the absolute best

Sue at Uniforms and Accessories Warehouse is the absolute best. I have had the pleasure of dealing with her now for several months. She is very kind and friendly to speak with over the phone and very helpful. Because of Sue, I'm going to be a lifelong customer. She totally understands me and my company's needs. She is also one of the most patient professionals I know. I cannot thank her enough for all she's been able to help me with this far!!

31 March 2021
Unprompted review
Rated 1 out of 5 stars

ABSOLUTELY A TERRIBLE COMPANY TO DO BUSINESS WITH

I am totally astonished at all the good reviews I read. This is the worst company I have ever delt with. The quality of there uniforms is horrible. Customer service is the worst I have ever seen. Calling them is a waste of time, you always get a voice mail that is never returned. Same with emails. I am still waiting for A refund on uniform shirt that were not the brand I ordered. They may have good prices. Just remember You get what you pay for. I do not recommend doing business with this company.

8 January 2021
Unprompted review
Rated 5 out of 5 stars

Sue is extremely helpful

Sue is extremely helpful! Even she make a small error, or something is not right with your order she will do her very best to get it corrected quickly! She reminds very prompt, and she has excellent communication! I will always go through sue

Chief Marshall
Director at Marshall Protection & Investigations LLC

21 December 2020
Unprompted review
Rated 5 out of 5 stars

One of the BEST service and fastest…

One of the BEST service and fastest turn around ever! Had a special Shirt (Motorcycle Funeral Escort) go bad as some of the stitching come out. Called Sue and she overnighted a new shirt and I sent my shirt back as requested. She (Sue) sent me back my old one after the repairs. That's what customer service is all about. Life time customer now!

21 October 2020
Unprompted review
Rated 5 out of 5 stars

Sue has been helping me for years

Sue has been helping me for years!
I am very happy with her service and overall I continue to use uniform warehouse as my uniform provider over other competitors. Sue is tentative, helpful, a problem solver and will fix issues immediately in order to accommodate my company needs. Thanks again Sue!

21 October 2020
Unprompted review
Rated 5 out of 5 stars

Sue at Uniform Warehouse did an outstanding job!

I would like to personally thank Sue from Uniform Warehouse for assisting my company with an order. The order had a small grammatical error but Sue was able to not only fix the order, but got it out to me next day, without delay and without any additional charges. Again, thank you so much!

21 October 2020
Unprompted review
Rated 5 out of 5 stars

Sue has been my go-to person

Sue has been my go-to person. Helped me every step of the way, and she even gave me her personal input on the quality of the shirts I ordered. Will be ordering more shirts in the near future.

20 October 2020
Unprompted review
Rated 5 out of 5 stars

Sue is the ideal customer service/sales…

Sue is the ideal customer service/sales person. I’m just starting my own repair business and I ordered a long sleeve shirt from you guys that I loved. Then I ordered 2 shortsleeved shirts that were the wrong color. I was hesitant at first to say something but Sue was more than accommodating in getting me the shirts I needed. For all my uniform needs going forward I’ll go to Uniform Warehouse because of the indelible mark she made on me. She’s exemplary in making sure the customer’s needs are met and is a great example of customer service.

All the best,

Ted Clayton

20 October 2020
Unprompted review
Rated 5 out of 5 stars

I really love the selections you guys…

I really love the selections you guys have, but sometime you do make mistakes on items with the wrong size. Like I put two orders with two different sizes on my belts on each order, you guys sent the same size both times. But I love your STUFF...

19 October 2020

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