ordered four items from Unigear, order page said email will be sent with tracking info, (i thought items would be sent from USA) Had to pay a charge by my bank to exchange from USD to GBP. items arriv... See more
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See what reviewers are saying
Team, Thank you for delivering an EXCELLENT product. I was very worried about the shipment of my order. It did come after an extended period of time, and I was impressed by the quality of... See more
I ordered from Amazon and received 3 broken used camping mat I returns them and they respond back this 'Could you accept a 20% refund as com- pensation and keep it? May I know your idea? I will arr... See more
The ones I ordered weren't available even though the website gave it as an option. When contacted by customer service, they were very short with me and only wanted to issue a refund. I asked to pick f... See more
Company details
Written by the company
Since 2014, Unigear has been serving campers and hikers worldwide. We know what it means to be out in the wilderness, relying on yourself, counting on the gear that you have brought along with you, and we want more people to experience that for themselves. It is important to us that our products get people excited to wander out into the wild and see this beautiful world for themselves! We want you to connect with the people you love and enjoy the wild with them. From snorkeling to mountain climbing, every activity that you could take up, there is equipment for it here at Unigear. We are passionate about the outdoors, just as passionate as you are, and we want your experience in the great wild to be as enjoyable as possible. At Unigear, we will prepare you for all the treks ahead.
Contact info
434 Greenwood Dr, , 95054, Santa Clara, United States
- service@unigearshop.com
- unigearshop.com
3.3
Average
94 reviews
Hasn’t replied to negative reviews
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See how their reviews and ratings are sourced, scored, and moderated.
Outstanding and very well made.
8 August 2022
Great product
My new favorite sleeping pad. It's extremely comfortable, and good for side sleepers. I am very happy.
20 July 2022
products shown on website are out of…
products shown on website are out of stock, why shown them then? in addition I still haven't been refunded yet for my order containing out-of-stock products (it's been 5 business days..)
24 June 2022
i placed an order from website
i placed an order from website. it said it would be delayed and i was ok with that. the next business day Unigear cancelled the order and refunded my cc. i was willing to wait till it became available but you just cancelled it. rather disappointed
13 June 2022
spammer
spammer. i explicitly asked not to be marketed to and got three marketing emails before even receiving the products.
30 May 2022
Ship very fast .
4 May 2022
This mat arrived faster than I was…
This mat arrived faster than I was expecting. A big plus for customer service. The valve is larger than my small powered pump nozzle, and the pump bag could be larger to get more air in. Having said that, I am looking forward to trying this mat out as it will be my 1st insulated mat.
13 January 2022
Unigear air sleeping pad
Our sleeping pads arrived quickly, work well from blowing them up with bag to comfort.
Thank you. Ruth
15 October 2021
Very sturdy poles
Very sturdy poles. I can't wait to try them out!! Love the red color.
22 August 2021
Fast deliver and work great!
Definitely the ultimate rescue tarp or hammock rainfly this universal lightweight tarp is ideal for the tentless hiker or just that person looking to upgrade there hammock rainfly this this will fit your budget, space and money requirements it versatile and 110%water proof... Great product support to the whole team thank you all for this great outdoor versatile rainfly.
11 August 2021
Unprompted review
Exactly what I ordered and more!
Team,
Thank you for delivering an EXCELLENT product. I was very worried about the shipment of my order. It did come after an extended period of time, and I was impressed by the quality of the product I received. I will be ordering 3 more exactly like it. I ordered your:
Unigear Full Face Snorkel Mask, Ear Pressure Balance 180° View Anti-fog Snorkeling Mask × 1
Blue
Thank you again for such an outstanding product, but more importantly for restoring my faith in the online ordering processs. You are truly a great company.
Ronald E
Consumer
United States of America
4 August 2021
Unprompted review
worth buying
I have your dry bag and you guys make some great stuff!! awesome gear!
14 August 2020
Unprompted review
New favorite purchase!!
I was a little hesitant to purchase this since there were only a couple reviews, but I'm SO happy i did!! My first use of it went beautifully. It fit nicely in my beach tote (with plenty of room left for the champagne & oj ;) ). Found a couple trees to hang it between, and for my first time ever hanging a hammock on my own, it couldn't have gone smoother! I love the double size to use by myself, there's just a more snug feeling about it and gives the option to make a cocoon kinda thing in case the sun gets to be too much. Although that made it more inviting for my friends to try to jump in with me! So it'll definitely be good for snuggling ;).
This purchase has started quite an addiction, I'm now constantly looking for a place to "hang out." So if you're looking for a lovely way to spend some time outdoors, or maybe a gift, then I would absolutely recommend this quality hammock! You won't regret it!!
23 May 2019
Unprompted review
20 L dry bag
I received a 20 L dry bag as a gift and the buckle broke the first time I used it. I contacted Unigear customer service three times in an attempt to get the item replaced without success. These products are made with inferior materials and the company does not stand behind the products they sell. Do not buy their merchandise.
4 December 2018
Unprompted review
I made an order of 180° Full Face…
I made an order of 180° Full Face Snorkel Mask.
After problems with Amazon shipping the right size (twice), the good folks at Bio Part took over and made things rights...and more so. Very kind and honest people...VERY personal service...I would deal with them again in a heartbeat! As for the item itself, it's really good. It eliminates the need to bite down on a snorkel. It eliminates the problem of fogging in the mask. If you are used to a regular mask, the field of vision provided by this one is amazing. It fits nice and snug, and it even includes a mesh bag to carry and protect it while it drains and dries, and it includes extra gaskets for the snorkel attachment. A wonderful, well-thought-out, and good quality item. HIGHLY RECOMMENDED. I'd give it six stars if I could.
6 July 2018
Unprompted review
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