This company is a scam!!! I ordered a pair of Tom Ford glasses, paid and received a receipt via email on 24/4. When I now try to contact them they don't answer. Their chat function is a scam, you hav... See more
Company replied
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See what reviewers are saying
Absolutely amazing company! Found the exact same frames I was wanting over £100 less than any other site. Prescription lenses were ordered for them and still arrived less than 48 hours later, in origi... See more
Having looked at several companies I decided to order from uniglasses as they were cheaper than most, excellent reviews and based in the UK. Discovered that ordering from outside the UK could lead to... See more
An absolutely fantastic experience from start to delivery. Ordered on a late Thursday night and received Saturday morning. A lot of care in packing and presentation!!! It’s very rare for me to le... See more
Company details
Written by the company
Branded glasses & sunglasses - Free shipping worldwide
Contact info
6 Royal Exchange Arcade, M2 7EA, Manchester, United Kingdom
- 0161 834 5555
- hello@uniglasses.com
- uniglasses.com
4.4
Excellent
729 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 50% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Super fast delivery
Super fast delivery, fantastic price, I'm super happy with my glasses ♥
14 December 2023
Reply from City Specs Opticians
Thank you for your review. We take pride in providing excellent service and ensuring our customers' satisfaction. We're pleased to hear that we exceeded your expectations with your new glasses. Thank you for choosing UniGlasses, and we eagerly look forward to serving you again in the future!
Perfect pair of sunglasses at a perfect…
Perfect pair of sunglasses at a perfect price! Speedy delivery, let’s hope he loves them Christmas Day
18 December 2023
The communication was brilliant making…
The communication was brilliant making sure there would be no mistakes and ensuring everything was on point amazing Customer service!!
15 December 2023
Excellent prices and prompt delivery
11 December 2023
Great service
Website was easy to use. Glasses delivered very quickly and they’re perfect!
5 December 2023
Purchased Tom Ford frames - very positive experience
I ordered a pair of heavily discounted Tom Ford glasses which arrived promptly, well packaged and in perfect condition. I decided to return the frames as they didn't suit me. I had to pay for a signed for return service, however they sent me a refund for the glasses very quickly.
I will definitely order frames from this website again, especially designer ones since they seem to offer very competitive prices compared to other retailers.
28 November 2023
Unprompted review
Reply from City Specs Opticians
Thank you very much for your positive review! We're thrilled you had a great experience at UniGlasses, although we apologize that the frame you chose didn't suit you. We take pride in offering a diverse selection at competitive prices.
We look forward to welcoming you back in the near future. Your satisfaction means a lot to us!
Excellent
Great and personalised service when there was a small delay with my order I was contacted directly. Would highly recommend
21 November 2023
Fast dispatch
Fast dispatch, fast delivery, really nice and safely packed! Great quality product! Totally recommend their services!
20 November 2023
Great to doing business with.
13 November 2023
Amazing Customer service.
Eric has just been a joy to work with he works completely with your wishes and has great solutions to any problems that has happened. I got 3 frames from him and would recommend.
20 October 2023
Unprompted review
Really fast delivery and great quality!
27 October 2023
2nd time buying - Great Experience!
This is my second time ordering from Uni Glasses, and was super happy yet again with my purchase....even if I did manage to lose them on the day after their arrival!
:-(
It's a super easy website to navigate the customer support team are fab, and items are delivered super fast and are beautifully packaged... I have no hesitation in recommending them!
4 October 2023
Great product and service
Quick service. Great customer support with timely responses. Fabulous product that came just as advertised.
24 September 2023
Unprompted review
East site to use fast delivery
18 September 2023
Great and quick process
Great and quick process. Saw glasses in a shop, they were more than 50% cheaper with UniGlasses. Glasses delivered 4 days later.
15 September 2023
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