I have an issue going on where a refund is needed since I don’t nor have I ever used this site for any services. The escalation team (Jeremy) responded in a very timely manner so I am appreciative of... See more
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I would like to acknowledge that your service is generally good. However, there is a lack of assurance provided to customers, especially in situations like what happened to me. I made an online pa... See more
Thanks! Since I did not iniate any purchase from your company, I appreciate your reply re compensation. Apparently my card was compromised, so I reported to my bank.
They were very fast on replying to an email I had sent. Eugene very quickly and most friendly took care of my situation. He resolved my issue very politely and professional.
Hasn’t replied to negative reviews
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At first I was very upset for a charge…
At first I was very upset for a charge that was made to my account without knowing who it was but now that you have resolved my issue and made this exception I thank you I'm grateful now I need to wait for the refund to be reflected on my account..
Was charged for an unauthorized…
Was charged for an unauthorized transaction but ghe system and having issues getting my refund
Took several emails but finally got my…
Took several emails but finally got my problem resolved, they say. Still waiting to see…fingers crossed!
They did help me immediately
They did help me immediately. Thank you
Great and easy help
Great and easy help. Diamond assisted quickly and efficiently.
Thanks escalating team and Eric,
Thanks escalating team and Eric,
For resolving this issue of a Facebook scam.
Imani helped me
Imani solved my problem and thank you, Escalation Team
Ahlby helped me get things straight and…
Ahlby helped me get things straight and fixed it all. I had a minor issue but was fixed right away and addressed swiftly.
Jerry handled my situation promptly and…
Jerry handled my situation promptly and was pleasent
Customer service was swift
Their service is generally good.
I would like to acknowledge that your service is generally good. However, there is a lack of assurance provided to customers, especially in situations like what happened to me. I made an online payment with the hope that everything was legitimate. While there is nothing wrong with trying, the confusion, inconvenience, and false hope given to people are not acceptable.
I hope this matter is addressed properly so that future customers will not experience the same issues.
Thank you so much escalation thing.
Canceling membership.
Thank you escalation team for your prompt service
Answered fast and resolved my issue
I have an issue going on where a refund…
I have an issue going on where a refund is needed since I don’t nor have I ever used this site for any services. The escalation team (Jeremy) responded in a very timely manner so I am appreciative of that and said they would refund me. They also issued out an apology for the mishap.
Email was taken care of quickly
Eric give us a helpful attention.
Great service thank you for your help
Great service thank you for your help
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