The worst bank of all time. Multiple times that they debited amount during online transactions/transfers and will take almost forever to resolve. They kept on saying it will be resolved within 24-48 h... See more
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I initially emailed customer service to change my number. I was instructed to message Rafa of Union Bank via Messenger, not knowing it was a scam page. My 240,000 is gone just like that. I filed a c... See more
To all people in the philippines please dont open account with this bank please, my daughter had a very bad experience with this bank, no wonder you only had a few client, 😡 akalain mo nakuha nyo na... See more
Best digital platform so far. Been loving the app except that maybe if set up for automatic debit, you should ask for PIN/ATP every month. Got scammed because of this. I already have cancelled my subs... See more
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Unionbank Philippines App is useless.
Useless app, does not generate an OTP code within the app. When you call customer service no one answers. NEVER EVER use this scam of bank. What's the point of having a customer service hotline when nobody answers. Unionbank Philippines is a useless app, how can you transfer when it asks for an OTP code, but the app does not provide the OTP code.
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