unionbank.com.ph Reviews 45

TrustScore 1.5 out of 5

1.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

The worst bank of all time. Multiple times that they debited amount during online transactions/transfers and will take almost forever to resolve. They kept on saying it will be resolved within 24-48 h... See more

Rated 1 out of 5 stars

I initially emailed customer service to change my number. I was instructed to message Rafa of Union Bank via Messenger, not knowing it was a scam page. My 240,000 is gone just like that. I filed a c... See more

Rated 1 out of 5 stars

To all people in the philippines please dont open account with this bank please, my daughter had a very bad experience with this bank, no wonder you only had a few client, 😡 akalain mo nakuha nyo na... See more

Rated 4 out of 5 stars

Best digital platform so far. Been loving the app except that maybe if set up for automatic debit, you should ask for PIN/ATP every month. Got scammed because of this. I already have cancelled my subs... See more

1.4

Bad

TrustScore 1.5 out of 5

45 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Unionbank Philippines App is useless.

Useless app, does not generate an OTP code within the app. When you call customer service no one answers. NEVER EVER use this scam of bank. What's the point of having a customer service hotline when nobody answers. Unionbank Philippines is a useless app, how can you transfer when it asks for an OTP code, but the app does not provide the OTP code.

1 April 2021
Unprompted review
Show reviews in all languages. (45 reviews)

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look