UnionTechnical Reviews 

160
•
TrustScore 4 out of 5

3.9

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Rated 1 out of 5 stars

The staff's behavior was rude and insolent; I was asleep they knocked my door so hard and loudly over 20 minutes i was so scared i couldn’t open the door they broke it ,I hope I never see them again

Company replied

Rated 5 out of 5 stars

Wow, just Wow. As the saying goes “if such and such make companies, they would make Union Technical”. From the very first contact, to survey, to completion of works, to clearance of debris, to follow... See more

Company replied

Rated 5 out of 5 stars

Can’t begin to tell you how impressed I was with the team who installed my airsource heating, they worked so hard , I didn’t realise how much work was involved till all finished, The guys were so... See more

Company replied

Rated 5 out of 5 stars

Union Technical were excellent at communicating with me, they kept me informed every step of the way. Installation team went above and beyond, from cavity walls to full air source pump heating and w... See more

Company replied

Company details

  1. Utilities

Information provided by various external sources

Union Technical have assisted thousands of homes, helping customers stay warm and saving them money on their fuel bills.


Contact info

3.9

Great

TrustScore 4 out of 5

160 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 71% of negative reviews

Typically replies within 2 weeks

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3.9

All reviews

(160)

22 reviews in the last 12 months

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Rated 5 out of 5 stars

I had my home assessed yesterday

I had my home assessed yesterday. I was most impressed by the surveyors knowledge. He answered all my questions and offered advice on certain aspects of my house. He was Extremely competent

11 March 2025
Unprompted review
UnionTechnical logo

Reply from UnionTechnical

Hi Catherine - Thank you for your positive feedback. We are delighted you are happy with the service we have provided. Thanks

Rated 1 out of 5 stars

21 days after insulation fitted as part…

3 weeks waiting for plastering to be carried out.
Not good, especially as sleeping on sofa in lounge.
Now all finished.
But 3 weeks.
Shame as everything else was carried out as agreed.

11 March 2025
Unprompted review
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Reply from UnionTechnical

Hi Anthony thank you for reaching out. I have referred this to the manager of the relevant team to contact you directly. We apologize for the delay.

Rated 1 out of 5 stars

Union Technical contacted me 3 years…

Union Technical contacted me 3 years ago claiming they could carry out a fairly large upgrade to my home insulation and heating. A home survey was carried out and I was told the work would be completed before that coming winter. Since then, nothing has been done and nothing heard from them. Union Technical seems to me to be a complete scammer. If it sounds too good to be true then it is too good to be true. Regards. John Anderson. Shetland islands.

9 March 2024
Unprompted review
Rated 5 out of 5 stars

I was kept informed at all times

I was kept informed at all times
Workmen where very pleasant and left work areas clean and tidy once work complete

11 October 2024
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Reply from UnionTechnical

Hi Angela - Thank you for your positive feedback. We are delighted you are happy with the service we have provided. Thanks

Rated 5 out of 5 stars

All workmen were neat and tidy and put…

All workmen were neat and tidy and put everything back exactly as it was . We had a couple of teething problems afterwards but this was very quickly addressed with no hassle.

5 December 2024
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Reply from UnionTechnical

Hi Stephanie - Thank you for your positive feedback. We are delighted you are happy with the service we have provided. Thanks

Rated 5 out of 5 stars

Excellent service from start to finish

Excellent service from start to finish. All tradesman fantastic, professional and tidy.

10 December 2024
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Reply from UnionTechnical

Hi Lynn - Thank you for your positive feedback. We are delighted you are happy with the service we have provided. Thanks

Rated 1 out of 5 stars

Waste of time

Survey done in September 24 and 3 more thereafter. Dated booked for installation in February 2025. Call today 22 January 25 to say no more funding and it's been cancelled. What a waste of my time. Absolutely shocking.

22 January 2025
Unprompted review
Rated 5 out of 5 stars

Professional and caring company.

Extremely helpful,patient and willing to answer our questions from our first contact . Easy to contact and returned calls when they said they would. We have yet to have the work completed,but, if our experience so far is anything to go by, they will do an excellent job.woild have no hesitation in recommending them.

22 January 2025
Unprompted review
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Reply from UnionTechnical

Hi Patricia - Thank you for your positive feedback, it is much appreciated.

Rated 1 out of 5 stars

DON'T BELIEVE UNION TECHNICAL

Union Technical first started installing my new heating system in the first week of July 2024 (even when the plumbers turned up 2 days early), well this is now January 2025 and the works are still not complete. I have phoned and phoned and phoned again on numerous occasions as I'm still waiting for the installation of a heater in my kitchen and also an extract fan in the bathroom and kitchen. When you do manage to get to speak to someone they continually fob you off with "I'll need to get my manager to phone you back" and yes guess what ? You don't get a return phone call ! I already had the heating installed when they then decided to send in the joiners to do the insulation.... bit back to front if you ask me, then low and behold more joiners appeared 2 months later as they forgot to install insulation in the cupboards ! Also the plumbers that were used in my property had absolutely no respect for my property or any of my furnishings, they actually spent more time laughing and joking with things on their phones.

8 July 2024
Rated 5 out of 5 stars

Very good

Very good , good manners, professional, friendly

9 January 2025
Unprompted review
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Reply from UnionTechnical

Hi William - Thank you for your positive feedback. We are delighted you are happy with the service we have provided. Thanks

Rated 5 out of 5 stars

Courteous and respectful

Arrived on time, very courteous and friendly. Explained everything clearly. Both staff were very respectful around my house.

8 January 2025
Unprompted review
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Reply from UnionTechnical

Hi Cath - Thank you for your positive feedback. We are delighted you are happy with the service we have provided. Thanks

Rated 5 out of 5 stars

Great Company

from first phone call to the 2 guys arriving to do survey
It has been excellent! Staff in office were very helpful and 2 guys were very attentive to detail . Great company .

13 December 2024
Unprompted review
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Reply from UnionTechnical

Hi Murph - Thank you for your positive feedback. We are delighted you are happy with the service we have provided. Thanks

Rated 5 out of 5 stars

Union Technical

Union Technical. Such a professional company surveyor like Colin was on his visit to me must be very hard to find these days, so easy to communicate with and explained everything in simple lay man's terms over a coffee while completing the paperwork for my solar panels application.

4 December 2024
Unprompted review
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Reply from UnionTechnical

Hi John - Thank you for your positive feedback. We are delighted you are happy with the service and the work we have provided. I will make sure this feedback goes back to Colin personally and his manager. Thanks

Rated 5 out of 5 stars

Survey of property

All aspects of the visit was very satisfactory, Greig was polite and informative while doing the survey...

6 December 2024
Unprompted review
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Reply from UnionTechnical

Hi - Thank you for your positive feedback. We are delighted you are happy with the service and the work we have provided. I will make sure this feedback goes back to Greig personally and his manager. Thanks

Rated 5 out of 5 stars

Good job…

I had Peter Black from Union Technical round his morning doing a survey for a new heat pump. He was punctual, polite and very friendly. He explained what he was doing and what I could expect next.
Many thanks Peter.

27 November 2024
Unprompted review
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Reply from UnionTechnical

Hi - Thank you for your positive feedback. We are delighted you are happy with the service and the work we have provided. I will make sure this feedback goes back to Peter personally and his manager. Thanks

Rated 5 out of 5 stars

HeatPump and Solar installation 5/11/24

HeatPump and Solar installation 5/11/24
The Heating Electrical,Insulation and Solar teams were great. They were friendly and certainly hard working and did an amazing job. The system is working well although because there is no space in our kitchen for a heater the kitchen is cold. I have fitted an electric towell but this is not enough. Our solar panels had to be changed as the originals were too close to the ridge. They were changed but we still need the ridge refitted and the bathroom extractor connected. Overall I am very happy with Union Technican both the workmen and the contacts in the office. I would certainly recommend them.
David Thomson

5 November 2024
Unprompted review
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Reply from UnionTechnical

Hi David - Thank you for your positive feedback. We are delighted you are happy with the service and the work we have provided. I will speak to the team to sort out the ridge and extractor issue. Thanks

Rated 1 out of 5 stars

U TECH SURVEY TO WORK COMPLETED.....MAYBE NEVER

U Tech came and carried out a survey on my parents property in September 24 for air source central heating and solar panels under the Echo 4 scheme. My parents are in their late 80's, both housebound and disabled, with NO central heating. I was told, it would be a matter of weeks until the installation would be carried out. We are now 12 weeks post survey and despite many phone calls, there is still no sign of any heating/solar panels being installed. Each time I call U Tech I get fed different lies, always U Tech saying they were waiting for the OK from the council (Highland) to carry out the works. I finally contacted my local MP (Kate Forbes) to look into this, which she did immediately. Only then it came to light that U Tech hadn't actually sent any paperwork through to the council. So for 3 months I have been lied to, time and time again. I sent a copy of the email from Kate Forbes to U Tech saying no such quote had been received by the council and they should look into this with immediate effect. A few hours on and things (hopefully) seem to be moving forward. It's sad and frustrating that such action has to be taken to get U Tech to do the job they are trusted to do. Would I recommend them..NO! Do I trust them to carry out the works...NO. Do I hope they can turn this review around...YES 100%.

20 November 2024
Unprompted review
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Reply from UnionTechnical

Hi There - Thank you for reaching out and also thank you for taking the time to speak to me on the telephone the other day. I can see your property assessment has now been completed and we will be in touch very soon with next steps.

Rated 5 out of 5 stars

Very informative at each stage

Very informative at each stage. All questions fully answered and processes explained

11 November 2024
Unprompted review
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Reply from UnionTechnical

Hi Derek - Thank you for your positive feedback. We are delighted you are happy with the service and the work we have provided.

Rated 1 out of 5 stars

Had an appointment booked for cavity…

Had an appointment booked for cavity wall insulation booked, I moved my furniture, took canvases, shelfs etc off the walls , moved my washing machine etc and took time off work just for them not too show up. I didn't receive a phone call, text, email informing me that they weren't coming. I called the office and was told someone would call me back, I'm still waiting.

8 November 2024
Unprompted review
UnionTechnical logo

Reply from UnionTechnical

Hi Robert - We are apologise for this. I have referred this to our cavity team who have called and left a voicemail with you.

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