Unique Song Reviews 

4,028
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 3,937 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the final musical pieces capture their personal life stories, precious memories, and heartfelt emotions wonderfully. Many people also deeply appreciate the professional sound quality, beautiful vocals, and the wonderfully streamlined ordering process. However, some people mentioned that specific song lyrics sometimes needed minor adjustments or modifications after hearing the initial draft. Some reviewers noted that lyrics occasionally required corrections, or that physical text documents did not fully meet their personal expectations. Others pointed out that paying extra or ensuring specific requests are clear can enhance the final keepsake.

What people talk about most

Product

Customers had positive experiences with product, expressing immense delight and appreciation for the... See more

User experience

Reviewers mention positive feedback about user experience, highlighting how easy it is to get started and... See more

Service

Reviewers highlight positive aspects of service, praising the superb sound quality and excellent support... See more

Quality

Clients share positive opinions on quality, highlighting that the sound and musical arrangement are truly... See more

Value for money

Users describe positive interactions with value for money, frequently highlighting that their purchases are... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I love the songs I got I did two songs. I did communicate with customer service for help with editing and downloads and the service I received was excellent! They were very helpful and worked with me... See more

Rated 5 out of 5 stars

It was (( 𝐎𝐔𝐓𝐒𝐓𝐀𝐍𝐃𝐈𝐍𝐆 )) I answered a few questions, and they put the the lyrics together for two Beautiful spiritual songs about my Beautiful Blessing, my wife. Every note, every wor... See more

Rated 5 out of 5 stars

This experience was an unexpected heartfelt delight!! I teared through the minutes & how your composer's were SPOT ON with the rhythm, words & my special moments I could collect about our grandchild... See more

Rated 5 out of 5 stars

Words simply cannot describe how wonderful the experience was, to be able to hear such a beautiful song created from my heartfelt thoughts, of how much my husband means to me. It is simply beyond ima... See more



Contact info

4.8

Excellent

TrustScore 5 out of 5

4k reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 87% of negative reviews

Typically replies within 1 week

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4.8

All reviews

(4,028)

4,016 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Emotion and Magic all in one!

Extraordinary talent on their end. Song created was amazing, my words became their lyrics; then they matched the lyrics with music that perfectly matched the sentiment. This was not just emotional but magical.

27 October 2026
Unprompted review
Rated 5 out of 5 stars

The first word that comes to mind is…

The first word that comes to mind is awesome. Emma was a genuine ray of light, and the customer service at Unique Songs made the whole experience feel personal and meaningful. The song captured my heart and everything I wanted to say. Thank you. I can’t wait to share it with my beautiful wife.

27 October 2026
Unprompted review
Rated 5 out of 5 stars

The song was perfect my wife loved it…

The song was perfect my wife loved it even cried a little, I can not thank you enough every thing your company does is perfect, taking words and putting them to song is amazing. Fan and customer forever.

25 October 2026
Unprompted review
Rated 5 out of 5 stars

Elizabeth-Great Customer Service

Elizabeth was a great contact to give me what I needed. She was excellent.

They did fix the pronunciation of my girlfriend's name, U.N.H and the word wind (as in the wind blows).

I'm still wondering who is the singer.

Elizabeth should be commended for her excellent customer service skills.

Thanks again

Joe Reynolds

12 October 2026
Unprompted review
Rated 5 out of 5 stars

The song is beautiful

The song is beautiful,  I had it made for my Husband's 70th birthday.
10-13-56.

Unfortunately he was in the hospital and very sick, but I did get to share it with him... I put my Bluetooth in his ear and played it, he hadn't spoken in several days, but while it played he whispered to me, "I love you, Tammy ."

Those were his last words.

He passed on the 16th and his song was played at his funeral.

Everyone who new him and heard the song loved it, it fit

14 October 2026
Unprompted review
Rated 1 out of 5 stars

Deceptive.

It cost me $320 !! I didn't have enough on my credit card as I thought it was cheaper so they took the money from my husband's credit card which is connected to my account. That is illegal!!!!. So my husband paid for his own song and was NOT impressed. This company is deceptive and I would never deal with them again!!!!!!

24 October 2026
Unprompted review
Unique Song logo

Reply from Unique Song

Hi,

We’re sorry to hear how upsetting this experience has been, especially when the final charge was much higher than you expected and the song itself didn’t meet your husband’s expectations.

What you’ve described about the payment is concerning, and we’d really like to look into it. This isn’t something we want you to be left worrying about, and we need to understand exactly what happened before drawing any conclusions.

Could you please contact our support team with your order number and mention your Trustpilot review? We’ll look into the payment and checkout process carefully and work with you to resolve this.

We understand why you’ve lost trust in us, and we’d appreciate the opportunity to investigate your concerns properly.

Rated 5 out of 5 stars

Was expecting a generic song....

I did not think the answers to the questions it asked would return a song that did not sound generic.... WOW was I wrong! I cried at how it put my description into the song and I am saving it for her 19th Birthday as a unique gift! She is utterly Aw- tastic!!!(autistic) and so is the song. I can hardly wait for a month to reveal and record her reaction.

26 October 2026
Unprompted review
Rated 5 out of 5 stars

Honestly I didn’t know how it would…

Honestly I didn’t know how it would turn out but to my amazement it is so beautiful. I played for my fiancée and he had tears. I’ve never seen him cry before he did when he heard this song. They put it together in the perfect way. I’m so glad I did this.

26 October 2026
Unprompted review
Rated 5 out of 5 stars

Our lives captured in a beautiful song!

When I saw the advertisement for the song creation platform, I was as normal, very sceptical but thought what the heck! I’ll give it a look. As I explored the site, I thought, well if this isn’t legit, it should be. What a great idea for someone who wants to put their life experiences to music. I was hesitant at first, but told our story as we lived it. I truly wasn’t expecting to be impressed with the demo song verse they sent me but I was floored! It was beautiful! I agreed to do the whole song commitment and to say that I was pleased is a huge understatement. I cried when I listened to our song! I had to compose myself before I played it to my wife. And then, we both cried!🥲 It will always be very special to us! Worth every penny!!

24 October 2026
Unprompted review
Rated 5 out of 5 stars

Beckie

I have had an amazing best friend for about 53 years. I don't have the words to express what she means to me si I tried having a song written for her. I think she is going to love it and I can't wait to play it for her and get a recording of the first time she hears it. Unique took my words and turned them into something beautiful that I'm truly happy with.

25 October 2026
Unprompted review
Rated 5 out of 5 stars

I was nervous at first thinking that…

I was nervous at first thinking that this site might just be using AI and I wouldn't be able to convey my sentiments as no one would respond but someone got back in touch with me to clear up some words and get my sentiments down correctly. Thank you Unique Song! I LOVE it!

26 October 2026
Unprompted review
Rated 5 out of 5 stars

Teary eyed heart palpating song surprise

My name is Charles Ricketts i am 63 years old. My fiancée is Cathy she is 65. I figured it would be cool and different to have the Unique Song company to write our story into a song. I never expected it to be what they did.It was and is the BEST present or surprise a person could ask for. I have the video of when I first played it for Cathy. We both were crying so many happy and unbelieving tears… this is a must if you want to stir up some hearts. As far as the stars go on rating this they need to add a couple or a few stars… 5 just ain’t enough. Thank you unique song writers and it is worth every penny and then some… thank you again Charles and Cathy Ricketts

15 October 2026
Unprompted review
Rated 5 out of 5 stars

Oh My gosh

Oh My gosh, this song captured my mom, her spirit , our love and life together, all 96 years. Thank you so much!

25 October 2026
Unprompted review
Rated 5 out of 5 stars

I wrote what I was thinking and they…

I wrote what I was thinking and they turned my plain words into a beautiful song that expressed what I was feeling. Im not great with words which was a miracle they made such a beautiful song that told my husband exactly what I wanted him to know in a special way. The quality was great and it was well worth the money spent for a unique gift just for him. I highly recommend if your looking for something persoanlized and unique.

25 October 2026
Unprompted review

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