The Unique Maps Co. Reviews 

Map ordered as a Christmas present well within specified timeframe advertised on website to arrive by Christmas (ordered on 16th with last Christmas order stated as 18th). First delivery didn’t happen with my Evri tracking saying there was a problem with delivery and returning it (however there was no attempt at delivery!). I contacted company who said they’d send another. Company say they’ve sent a second but my Evri tracking says Evri are still waiting to receive it. Contacted company again who are now agreeing to send out a third but this is so embarrassing as it was a special Christmas present which we then couldn’t give and we had a specific framing service arranged. I don’t know if this is all an Evri problem but I still have not received the map I ordered on 16th Dec.

The team here made sure that I had everything that I ordered I got and made sure I was a happy customer. Reaching out when I had I had an issue I received a promptly response and a fast solution. Which made me so happy. I will be sure to order from here again with all the

Ordered a map for a 70th birthday present well within specified delivery timescales. Communication from company was very poor. They took the order knowing it couldn't be fulfilled but didn't let me know it wouldn't be ready until the very last minute. It will arrive 2 weeks late. I have no issues with the company being extra busy at Xmas time but customers need to know if the order cannot be completed so they have the choice to cancel and be given an immediate refund.

The prints I received looked wonderful! Although I had a problem with the delivery, Sebastian could find a solution quickly. In comparison to other shops, the price is rather on the expensive side, but I felt it was worth it. I’m very pleased with the result and will order from them again!

I recently bought a, 'Scotland Topographic 3D Relief Map' from The Unique Maps Co. A 3D Relief map is a completely misleading title for the 2D print I received. The definition of a 3D Relief map is as follows (from 3 different sources):

- Relief is defined as a three‑dimensional design element raised or depressed from a flat plane.
- Relief sculpture combines features of two‑dimensional and three‑dimensional art, with figures projecting from a background.
- It is essentially a wall‑mounted sculpture where raised elements emerge from a flat base.

AND, all of the photos and descriptions of the map make it look like you are getting a relief map - you are not.
At the end of the product description they do state, 'Please note: While this map looks very 3D, it is a 2D map, printed in two dimensions on paper or canvas.'

So, they are not lying about what they are selling but it is HIGHLY misleading. It is my fault for not reading to the end of the description before ordering. But I have essentially paid £150 for a standardly printed poster. The most expensive poster you will ever buy! Don't make my mistake! And, Unique Maps Co. - shame on you. Burying the fact that it is a 2d print after describing, ' The unique three-dimensional relief brings to life Scotland’s dramatic contrasts, from the soaring Highland peaks to the rolling Lowlands, inviting you to trace your finger along the nation’s natural borders and deep, ancient glens.' A three-dimensional relief is...or should be...just that, a 3D relief! Really very, very poor.

NOTE: Having also shared the above review directly with the company, they were very proactive in attempting to rectify the situation. They offered to take back the map and refund the money, or for me to choose another product of equal value for free, or to receive a partial refund based on the misunderstanding of what it was I was buying. They have also agreed to review their description of the map to clarify that it is a 2-dimensional, 3D effect and not a relief map. I was impressed by their efforts to make this right and have updated my review from 1 to 3 stars.

The original order had some slight damage, but a new order was sent out immediately with express shipping and arrived the next day to make it in time for christmas

Everything about the experience with The Unique Maps company has been lovely. The product itself is absolutely gorgeous; the purchasing process was simple, communication was great and shipping/packaging was flawless.

Called, very friendly had map shortly after. Just what I ordered and now im thinking ima save up and buy a map of Antiarctica. Thank you again

Map was ordered on December 16th for a birthday present but still said it would arrive before Christmas. Money taken out of the account straight away. No email confirmation sent which was concerning especially as order was done by an 80 year old. I have chased this order on her behalf and rang up several times only to get the answer machine, I resorted to both email and WhatsApp and no communication what so ever. Now Christmas is here and still waiting. The order was for £110 and absolutely no customer service available regarding the order. I appreciate Christmas is busy but not to respond to messages or bother to send an email confirmation is not acceptable. Needless to say we will be seeking a full refund for goods not delivered. The purchaser is very disappointed and upset that she does not have a present to give to her son for his birthday which was before Christmas and she was hoping that at least he could have it for Christmas instead. Now she is left with no gift.

Fast Shipping, excellent quality and communication. The entire experience was amazingly easy and the finished product is exquisite! Dominic and team are top notch.

Exceptionally unique maps!

A lot of customizations to choose from make anyone looking for any sort of map sure to find something wonderful here.

Found an excellent gift for my someone special, and while finding the perfect one, I saw so many great ideas that I’m definitely looking into getting more anytime I redecorate or need a thoughtful custom gift.

They worked extra hard to get my gift to me before the holidays. Definitely recommended to anyone looking for home or office art or maps.

Amazing customer service. Evri informed me that my order had been lost, and a replacement was sent out immediately, arriving within two days. The original Evri order did eventually turn up, but the cardboard packaging was damaged and completely soaked through, meaning I needed the replacement anyway. I highly recommend purchasing from Unique Maps Co.

Broad selection of maps complements outstanding customer support. All questions were answered promptly and professionally, each solution oriented.

Incredible service. Will definitely use again. Thank you.

​I contacted The Unique Maps Co to create a very specific 80th birthday gift for my father-in-law: a pre-Partition map of India charting the journey of his family history.

From the start, the level of communication was outstanding.

​Because of the complex detail of the order - marking four specific locations of deep personal significance (Rawalpindi, Shimla, Purkazi, and Varanasi) and adding a poignant literary dedication - as well as juggling demands on my time (Operational deployment, a family trip, and some family illness) being able to coordinate closely via WhatsApp was a significant advantage. It made the whole thing much smoother and more convenient than relying solely on an e-commerce website, and I received prompt, helpful, and expert responses every time I reached out.

​When we encountered technical hurdles with the website payment system, the team was incredibly proactive, moving seamlessly to a manual invoice and bank transfer to ensure the order could proceed without delay.

The attention to detail was equally impressive; when I noticed on the initial proofs that a location name was difficult to read on the original 1857 map, they updated the digital draft to ensure it was perfectly legible. They even accommodated a last-minute change to the delivery address so the gift would be waiting for my father-in-law when he returned from his trip.

​The final result is beautiful, and my father-in-law absolutely loves it. If you are looking for a high-quality, unique gift and want to deal with a business that prioritises personal service and clear communication, I cannot recommend them highly enough. I know I'll definitely be using them again.

I was really impressed by the range of maps on offer and the prompt and helpful advice I was given in making my final choice. The quality of the product is excellent and just what I was after. I would thoroughly recommend the Unique Maps company.

I am absolutely delighted with the beautiful map and excellent customer service.The quality of map is everything I hoped for and it looks fabulous in the black frame. The customer service was super fast and responsive to queries - I wish all companies were this efficient and helpful to deal with .

Dominic was so helpful with my order and was extremely patient with my many questions. The map is beautiful and arrived in record time. I would highly recommend Unique Maps!

Ordered old lap with aging, technically what I ordered ! But it's just a print

For 120 quid absolutely not worth it. Little bit shocked to be honest. I did email them saying we'll done on the con. Can't hate the player. But really a cheap print for that money is day light robbery. It's nice enough but pretty sure I could have done it. I wanted and paid for much more. Shame co up of have been amazing. Now I have to give this thing to my partner for Xmas and I am gutted

Unfortunately there was a bend in the product and am quite disappointed with this product that I purchased.

Company reached out immediately which is great customer service, awaiting the replacement item, will update once item arrives.

New updated item has arrived, good condition as requested. Very easy to deal with and very helpful.