Unisportstore.com Reviews 

3,150
TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Considering 311 reviews, reviewers had a great experience with this company. Customers often point out the fantastic variety of sports gear and mention that support agents are exceptionally helpful, polite, and quick to resolve sizing or order issues. Shoppers truly appreciate finding rare items and receiving their authentic purchases in great condition. However, some customers also noted issues with shipping delays and delivery problems that made the purchasing process quite stressful. A few people experienced frustrating situations when packages failed to arrive on time or carriers caused unexpected complications with tracking. Others felt that customer support was unresponsive or unhelpful when dealing with these missing parcels and damaged goods.

What people talk about most

Product

Reviewers highlight ambiguous aspects of product quality, with opinions widely divided. While many customers... See more

Delivery service

Consumers find delivery_service experiences to be mixed, as opinions vary significantly regarding shipping... See more

Order

Customers consistently note ambiguous experiences with order processes, reflecting a wide range of differing... See more

Customer service

People report ambiguous experiences with customer service, reflecting a high level of disagreement among... See more

Service

Reviewers mention ambiguous feedback about service, with opinions varying widely. Many customers express... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Boots arrived on time and in good condition. However, no bootbag was supplied or stud tightener. Would expect the boots to include these for the price paid, and seeing as they were the elite model. Sl... See more

Company replied

Rated 4 out of 5 stars

The goods ware perfect, the quality and the packaging. But I have an issue because Ive couldn’t cancel the order immediately, I hade the print mistaken and I just suggest that has to be at least coup... See more

Company replied

Rated 3 out of 5 stars

I placed the orded on 22th of October and i received it at November 12th, although it was mentioned that the order will be fully delivered in 6-8 working days. Prices were fair enough. Regardign pr... See more

Rated 5 out of 5 stars

Did not received my product yet, just ordered it. But after ordering it, it happens to be the wrong size...even when I checked 2 times before paying. So I contacted customer service and immediat... See more

Company replied


Company details

  1. Football shop

Written by the company

At Unisportstore.com we offer a huge selection of football boots, football shirts and football gear and accessories. If you are looking for the new Messi football boot, the new Mbappé shirt or maybe even the latest goalkeeper glove - Unisportstore got you covered. We want to support the beautiful game across the globe, so Unisportstore offers delivery to (almost) everywhere. We love our customers, and they love us - everyday we do everything we can to satisfy all of our customer. Unisportstore - great service, low prices, speedy delivery.


Contact info

3.8

Great

TrustScore 4 out of 5

3k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 35% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.8

All reviews

(3,150)

499 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Dimitri was very helpful in resolving my complaint

Dimitri was very helpful in resolving my issue, I ordered a pair of Nikes which the studs broke off after three months of use. Dimithri was quick to offer me a full refund within the same day I raised the issue and sent them an email as it was covered by their warranty.

27 April 2026
Unprompted review
Unisportstore.com logo

Reply from Unisportstore.com

Hi!

Many thanks for your review of 5 stars!

We really appreciate the feedback - It means a lot to us, as we care about your experience more than anything.

Once again thanks for shopping with Unisport - we are ready to on the sidelines next time, you need help with your order. ⚽️🙌

Rated 5 out of 5 stars

Fast delivery

Fast delivery, great customer service😊 Thank u!

24 April 2026
Unprompted review
Unisportstore.com logo

Reply from Unisportstore.com

Hi!

Many thanks for your review of 5 stars!

We really appreciate the feedback - It means a lot to us, as we care about your experience more than anything.

Once again thanks for shopping with Unisport - we are ready to on the sidelines next time, you need help with your order. ⚽️🙌

Rated 5 out of 5 stars

Albert

Albert, great job

23 April 2026
Unprompted review
Unisportstore.com logo

Reply from Unisportstore.com

Hi!

Many thanks for your review of 5 stars!

We really appreciate the feedback - It means a lot to us, as we care about your experience more than anything.

Once again thanks for shopping with Unisport - we are ready to on the sidelines next time, you need help with your order. ⚽️🙌

Rated 5 out of 5 stars

5 star as usual

5 star as usual. Fast shipping and great customer service!!!

6 April 2026
Unprompted review
Unisportstore.com logo

Reply from Unisportstore.com

Hi!

Many thanks for your review of 5 stars!

We really appreciate the feedback - It means a lot to us, as we care about your experience more than anything.

Once again thanks for shopping with Unisport - we are ready to on the sidelines next time, you need help with your order. ⚽️🙌

Rated 5 out of 5 stars

Good Service

I had ordered 2 different times the same day because I forgot I needed something else, and when I contacted them about it they decided to take away my shipping cost for the second order. Good customer understanding and service.

20 April 2026
Unprompted review
Unisportstore.com logo

Reply from Unisportstore.com

Hi!

Many thanks for your review of 5 stars!

We really appreciate the feedback - It means a lot to us, as we care about your experience more than anything.

Once again thanks for shopping with Unisport - we are ready to on the sidelines next time, you need help with your order. ⚽️🙌

Rated 5 out of 5 stars

Amazing support

Amazing support, had some great pairs of football boots but broke down. And even after some months the still helped me very well and gave me good assistance. Benedict helped me trought the process providing clear step for step route.

16 April 2026
Unprompted review
Unisportstore.com logo

Reply from Unisportstore.com

Hi!

Many thanks for your review of 5 stars!

We really appreciate the feedback - It means a lot to us, as we care about your experience more than anything.

Once again thanks for shopping with Unisport - we are ready to on the sidelines next time, you need help with your order. ⚽️🙌

Rated 5 out of 5 stars

The service was incredibly fast

The service was incredibly fast, and they resolved all my issues perfectly! Rasmus was very kind!

7 April 2026
Unprompted review
Unisportstore.com logo

Reply from Unisportstore.com

Hi!

Many thanks for your review of 5 stars!

We really appreciate the feedback - It means a lot to us, as we care about your experience more than anything.

Once again thanks for shopping with Unisport - we are ready to on the sidelines next time, you need help with your order. ⚽️🙌

Rated 5 out of 5 stars

Thank you very much for your…

Thank you very much for your understanding of the problem we had with the order and for your quick response in refunding the amount! Your site is number one for us and we are thinking of buying new shoes today!

6 April 2026
Unprompted review
Unisportstore.com logo

Reply from Unisportstore.com

Hi!

Many thanks for your review of 5 stars!

We really appreciate the feedback - It means a lot to us, as we care about your experience more than anything.

Once again thanks for shopping with Unisport - we are ready to on the sidelines next time, you need help with your order. ⚽️🙌

Rated 5 out of 5 stars

They are amazing even if they make…

They are amazing even if they make mistakes you can let another guy check the problem and they will always solve it. The best online shop💯
Albert is the best solver in Unisport.
He solved my problems 3 times no one is better

4 April 2026
Unprompted review
Unisportstore.com logo

Reply from Unisportstore.com

Hi!

Many thanks for your review of 5 stars!

We really appreciate the feedback - It means a lot to us, as we care about your experience more than anything.

Once again thanks for shopping with Unisport - we are ready to on the sidelines next time, you need help with your order. ⚽️🙌

Rated 5 out of 5 stars

The customer service performed by…

The customer service performed by Albert.

5 April 2026
Unprompted review
Unisportstore.com logo

Reply from Unisportstore.com

Hi!

Many thanks for your review of 5 stars!

We really appreciate the feedback - It means a lot to us, as we care about your experience more than anything.

Once again thanks for shopping with Unisport - we are ready to on the sidelines next time, you need help with your order. ⚽️🙌

Rated 5 out of 5 stars

Nice and quick

Really quick and smooth communication on the claim. Sorted my issue with no further back and forth.

2 April 2026
Unprompted review
Unisportstore.com logo

Reply from Unisportstore.com

Hi!

Many thanks for your review of 5 stars!

We really appreciate the feedback - It means a lot to us, as we care about your experience more than anything.

Once again thanks for shopping with Unisport - we are ready to on the sidelines next time, you need help with your order. ⚽️🙌

Rated 5 out of 5 stars

Top shop

Here’s a polished, fully positive review you can paste:



I had a great experience shopping with Unisportstore.com. The whole process was smooth from start to finish – the website is clear, easy to navigate, and offers a wide selection of quality football gear.

My order arrived quickly and everything was exactly as described. The product quality is excellent, and you can tell they focus on top brands and authentic items.

What impressed me the most was their customer service. I had to deal with a return, and the reclamation process was simple, fast, and completely hassle-free. The support team was helpful, responsive, and professional, which made the whole experience even better.

Overall, I highly recommend Unisportstore.com to anyone looking for reliable service, fast delivery, and great customer care. I will definitely shop here again!

1 July 2025
Unprompted review
Unisportstore.com logo

Reply from Unisportstore.com

Hi!

Many thanks for your review of 5 stars!

We really appreciate the feedback - It means a lot to us, as we care about your experience more than anything.

Once again thanks for shopping with Unisport - we are ready to on the sidelines next time, you need help with your order. ⚽️🙌

Rated 5 out of 5 stars

THANKS MIKKELINE AND UNISPORT

They where great,i have some questions on the postage,and they were quickly to answer,less than 2 hours i got a responds,MIKKELINE was the guy,he was patience and answereed all my questions,this is what we call costomer service,i will always shop my sports stuff with guys always.1 million thumps up to UNISPORT and your team,You truly the number when it comes to sports stuff.

27 March 2026
Unprompted review
Unisportstore.com logo

Reply from Unisportstore.com

Hi!

Many thanks for your review of 5 stars!

We really appreciate the feedback - It means a lot to us, as we care about your experience more than anything.

Once again thanks for shopping with Unisport - we are ready to on the sidelines next time, you need help with your order. ⚽️🙌

Rated 5 out of 5 stars

Great customer service experience

Great customer service experience. Unfortunately, the delivery did not go as planned due to an issue with the carrier, but Marie was very helpful and professional throughout the process. My refund quickly was quickly made, which I really appreciate, and her support was clear and efficient from start to finish. Thank you, Marie, for your assistance. I would definitely order again.

30 March 2026
Unprompted review
Unisportstore.com logo

Reply from Unisportstore.com

Hi!

Many thanks for your review of 5 stars!

We really appreciate the feedback - It means a lot to us, as we care about your experience more than anything.

Once again thanks for shopping with Unisport - we are ready to on the sidelines next time, you need help with your order. ⚽️🙌

Rated 5 out of 5 stars

Quick response and very helpful…

Quick response and very helpful information

30 March 2026
Unprompted review
Unisportstore.com logo

Reply from Unisportstore.com

Hi!

Many thanks for your review of 5 stars!

We really appreciate the feedback - It means a lot to us, as we care about your experience more than anything.

Once again thanks for shopping with Unisport - we are ready to on the sidelines next time, you need help with your order. ⚽️🙌

Rated 5 out of 5 stars

Ordered multiple times from them and it…

Ordered multiple times from them and it was always good! Also their services are really good.

29 March 2026
Unprompted review
Unisportstore.com logo

Reply from Unisportstore.com

Hi!

Many thanks for your review of 5 stars!

We really appreciate the feedback - It means a lot to us, as we care about your experience more than anything.

Once again thanks for shopping with Unisport - we are ready to on the sidelines next time, you need help with your order. ⚽️🙌

Rated 5 out of 5 stars

Top support - Rare In These Times

Top support - so rare in these times. A pair of soccer shoes for my son had a serious material issue. I found the support instructions for raising a claim on unisportstores website immediately - short and clear, great. The supporter Mikkeline handled the case so fast and without issues that I am really impressed about the overall handling and interaction - so simple, fast and "smooth". Thanks a lot!

26 March 2026
Unprompted review
Unisportstore.com logo

Reply from Unisportstore.com

Hi!

Many thanks for your review of 5 stars!

We really appreciate the feedback - It means a lot to us, as we care about your experience more than anything.

Once again thanks for shopping with Unisport - we are ready to on the sidelines next time, you need help with your order. ⚽️🙌

Rated 5 out of 5 stars

Great support

Great support, quality and fast communication, service at the level from Lukasz

27 March 2026
Unprompted review
Unisportstore.com logo

Reply from Unisportstore.com

Hi!

Many thanks for your review of 5 stars!

We really appreciate the feedback - It means a lot to us, as we care about your experience more than anything.

Once again thanks for shopping with Unisport - we are ready to on the sidelines next time, you need help with your order. ⚽️🙌

Rated 5 out of 5 stars

Very helpful and understanding thank…

Very helpful and understanding thank you specially to associate Mikkeline who was very nice and supportive

26 March 2026
Unprompted review
Unisportstore.com logo

Reply from Unisportstore.com

Hi!

Many thanks for your review of 5 stars!

We really appreciate the feedback - It means a lot to us, as we care about your experience more than anything.

Once again thanks for shopping with Unisport - we are ready to on the sidelines next time, you need help with your order. ⚽️🙌

Rated 5 out of 5 stars

Thank you so much to the manager Timothy to fix my problem.

Thank you so much to the manager Timothy, who solved my problem. It was fast and I was very pleased with the service! I've already placed a new order and will be placing another one soon. Your reputation speaks for itself, and I'll continue shopping here 🤝🏽

24 March 2026
Unprompted review
Unisportstore.com logo

Reply from Unisportstore.com

Hi!

Many thanks for your review of 5 stars!

We really appreciate the feedback - It means a lot to us, as we care about your experience more than anything.

Once again thanks for shopping with Unisport - we are ready to on the sidelines next time, you need help with your order. ⚽️🙌

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