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Review summary

Created with AI, based on recent reviews

Evaluating 42 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and friendly demeanor, often highlighting their punctuality and clear communication regarding arrival times. Many people appreciate the efficiency and tidiness of the service, noting that installations were quick, clean, and left no mess. Reviewers frequently commend the staff's knowledge and ability to explain processes clearly, ensuring customers feel confident with their new installations. The overall service is described as exceptional, with many consumers recommending the company for its reliable and high-quality work.

What people talk about most

Staff

Customers had positive experiences with staff, consistently praising a staff member for their... See more

Service

Reviewers highlight positive aspects of service. Customers consistently praise the professionalism,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Gareth contacted me twice before arriving to confirm and advise timings. We had absolutely no clue where would be the best place for the charger but Gareth went through all the options with us and ev... See more

Rated 5 out of 5 stars

Had new EV charger fitted by Gareth yesterday. Arrived ahead of expected time due to cancellation of previous job but I was kept in the loop all the time. He was down to earth, knowledgeable and extr... See more

Rated 5 out of 5 stars

Great pair of guys, knowledgeable, worked quickly and tidily and offered help in setting up the app and charger. The only downside to the whole experience of having the charger fitted was the complete... See more

Rated 5 out of 5 stars

Amazing service from start to finish. I was phoned 10 minutes before arrival and communication was clear throughout the whole fitting of my EV charger. The fitting didn’t take long at all and the qual... See more


Company details

  1. Electrical installation service
  2. Electric vehicle charging station

Written by the company

We are an EV charge point Installation specialist, we can help you with the choice of charge point you require and also the installation and maintenance of your charge point


Contact info

4.8

Excellent

TrustScore 5 out of 5

51 reviews

5-star
4-star
3-star
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1-star

How this company uses Trustpilot

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Rated 5 out of 5 stars

Finally a reliable tradesman!

Great work by Gareth. Left the job perfectly tidy, great communication but most important of all.. turned up to complete the work on time and as agreed. Would highly recommend Gareth.

9 May 2026
Unprompted review
Rated 5 out of 5 stars

Quality Work

Initial communication was very timely and Gareth turned up to assess the job and then carry out the work when he said he would. The job was completed very efficiently and we are very satisfied. Would highly recommend.

24 February 2026
Unprompted review
Rated 5 out of 5 stars

Had new EV charger fitted by Gareth…

Had new EV charger fitted by Gareth yesterday. Arrived ahead of expected time due to cancellation of previous job but I was kept in the loop all the time. He was down to earth, knowledgeable and extremely helpful, setting up the charger neatly in our chosen location. Helped set up Ohme app after fitting, with clear concise instructions of how to pair with car which was great for a novice like me. Would recommend Gareth to anyone wanting professional and friendly installation. 10/10!

25 November 2025
Unprompted review
Rated 5 out of 5 stars

Superb installer

Prompt, punctual, polite but best of all absolutely knew his onions and sorted out what could easily have turned out to be a difficult install with no fuss, followed by regs documentation straight away. Brilliant service

24 November 2025
Unprompted review
Rated 5 out of 5 stars

Excellant installation

Good communication to agree installation date which was the day after i took delivery of my EV.
Gareth the engineer messaged to inform us of expected arrival, he worked hard in freezing/windy weather conditions.
Installation completed professionally and neatly in our preferred location.
Gareth took time to help me set up the Omhe app and pair it with my car and explained the settings which I really appreciated as a new EV owner.
Would definitely recommend.

19 November 2025
Unprompted review
Rated 5 out of 5 stars

10* review. Highly recommended

We had our new home EV charger fitted by Gareth today and the service was exceptional from start to finish. He was punctual, messaged ahead of arrival, and even kindly waited while the hubby got back from the school run — genuinely above and beyond.

Gareth was incredibly helpful and insightful, explaining everything clearly and making sure my husband felt confident using the charger. The installation was quick, smooth, and impressively clean, with real attention to detail.

Highly recommend Gareth to anyone looking for a reliable, professional, and all-round brilliant EV charger installer. Outstanding service.

20 November 2025
Unprompted review
Rated 5 out of 5 stars

Knowledge, Competence & Professionalism

Arrival was prompt(I have no respect for people who do not keep time). Charger was neatly and professionally installed. My inquiries after the installation was well addressed. Gareth who came around for the installation is well experienced. I will always recommend

17 November 2025
Unprompted review
Rated 5 out of 5 stars

Ev charger

Efficient, explained how the charger worked and did a neat and tidy job

29 July 2025
Unprompted review
Rated 5 out of 5 stars

Brilliant customer service

Gareth has done an excellent job of installing and explaining the EV charger. I was happy to leave Gareth unsupervised at our property whilst I had to leave the house.
Left the place as he found it, completed the work in good time and prompt with forwarding relevant documents.

Would recommend.

30 July 2025
Unprompted review
Rated 5 out of 5 stars

We were really impressed with the level…

We were really impressed with the level of communication and professionalism of the installation. Gareth was very courteous and professional in his manner arrived on time and completed the work to an extremely good standard as an X installer myself I was extremely impressed with Gareth's workmanship

30 July 2025
Unprompted review
Rated 5 out of 5 stars

Highly Recommend

Gareth messaged to let us know what time he was arriving to install our charger. He was punctual, knowledgeable and did a great job.

22 July 2025
Unprompted review
Rated 4 out of 5 stars

Excellent EV Charger Installation – Highly Recommended

Gareth was friendly, knowledgeable, and professional throughout the entire process. He contacted me in advance to arrange a convenient time and arrived punctually as agreed. The installation was quick and efficient, and he kept me informed at every stage of the process.

He made sure everything was left clean and tidy, took the time to clearly explain how to use the charger, and promptly completed all the necessary paperwork before leaving. I wouldn’t hesitate to recommend Gareth to anyone looking to have an EV charger installed.

17 July 2025
Unprompted review
Rated 5 out of 5 stars

What a great job

What a great job Gareth did. Very knowledgeable on the technology and the considerations when installing your EV port. Excellent communication beforehand too. Thank you.

17 July 2025
Unprompted review

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