United Trades Reviews 15

TrustScore 4.5 out of 5

4.5

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Company details

  1. Heating service

Written by the company

United Trades prides itself on being a leading expert in installing and maintaining a broad spectrum of heating solutions. From cutting-edge air and ground source heat pumps to efficient boilers, stoves, and advanced solar thermal systems, our proficiency is unmatched. We extend our commitment to excellence by providing an extensive selection of meticulously designed kitchens and bathrooms.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

15 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

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Rated 5 out of 5 stars

Excellence in every way

From beginning idea to instalment and all the bits in-between we’ve had nothing but excellent service from United Trades.

Our fireplace was opened up and a log burner installed. They worked all day long for three days, and were so clean and thoughtful of our home. A superb job!

25 March 2026
Unprompted review
Rated 5 out of 5 stars

Double Bathroom Refit

Big thanks to United Trades in Chepstow for our double bathroom refit in September 2025. Great workmanship, good communication and the job started and finished on time. Special thanks to Caira for her advice on materials selection and to Pat and crew for the excellent workmanship. Very pleased all round.

22 September 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service from United Trades.

United trades has fitted a log burning stove and a hot water system. The engineer was extremely professional and polite, completing the work to our absolute satisfaction. I can highly recommend this company.

16 June 2025
Unprompted review
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Reply from United Trades

Thank you so much for your kind feedback Simon 😊

Rated 5 out of 5 stars

Ben and Anna

Ben and Anna, are great to work with, accommodating changing plans, timelines and Briefs, seamlessly.
They also when out of there way to get our underfloor working quickly when there was a cold snap. Highly Recommended.

7 February 2024
United Trades logo

Reply from United Trades

Thank you so much for taking the time to leave us such a lovely review 😄

Rated 5 out of 5 stars

United Trades highly recommended

United Trades has recently completed a replacement gas fire in our lounge, Ben expertly recommended a fire that he installed with minimum changes to the fireplace and surround. We’re so pleased with the results and we have no hesitation in recommending this company to you. Thank you for a fantastic service from start to finish. Amazing work.

22 March 2024
Unprompted review
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Reply from United Trades

Thank you for taking the time to leave a review :-)

Rated 5 out of 5 stars

Customer service was second to none

Customer service was second to none. I was really unsure what product to purchase but they guided me through the options and the work was of a high standard. Very pleased. Well done.

2 February 2024
Unprompted review
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Reply from United Trades

Thank you for your review Vicky :-)

Rated 5 out of 5 stars

Fantastic customer service

Fantastic customer service! United Trades recently installed my new kitchen and were wonderful right from initial enquiries, all the way through to completion. Highly recommended!

13 March 2024
Unprompted review
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Reply from United Trades

Thanks for taking the time to leave a review Jemma :-)

Rated 5 out of 5 stars

Wood burning stove complete overhaul

I needed a new flue liner for our wood burning stove, after taking out the stove they gave it a thorough clean fitted our new flue liner and also fitted new fire bricks and new ropes for the glass doors, all done really efficiently with very little mess ( which they cleaned up) l think the company went above and beyond to give us a great service, I would highly recommend them

6 September 2023
Unprompted review
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Reply from United Trades

Thank you for the review. What a beautiful area you live in too.

Rated 5 out of 5 stars

I was really nervous having purchased a…

I was really nervous having purchased a property with a very old boiler system. Ben was highly professional and helped ease my concerns with total transparency of price, and to help me understand the entire process. I wouldn't hesitate to use United Trades again in the future and for anyone who is feeling anxious about having this job completed, I recommend you reach out to them as it will soon feel less daunting. Thank you for making my new home cosy warm and safe.

13 March 2024
Unprompted review
United Trades logo

Reply from United Trades

Thank you for your review - it was our pleasure

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