Unite Kitchens and Bathrooms Ltd Reviews 11

TrustScore 4 out of 5

4.2

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Company details

  1. Kitchen Renovator
  2. Bathroom Renovator

Written by the company

We provide kitchen and bathroom design, supply and installation services to both domestic and commercial customers. We are a family owned and run business with roots embedded in the Midlands. Built on a firm foundation of high morals and a passion for customer care from start to finish it’s about ensuring that our customers get the very best service available and that we repeat this over and over again. For our domestic customers we have three options; – Install only, – Design / Design & Supply only, – Design, Supply and Install. For the Install only service we are happy to provide a team to complete an installation for a kitchen or bathroom that you have already purchased, maybe from one of the high street stores that we are used to working with such as Wickes, Wren, B&Q, Howdens, Benchmarx, Easy Bathrooms, Victory Plumbing or Better Bathrooms. We have completed many design only services for customers who want to buy a kitchen from another supplier and/or have the capability to install it themselves and we are happy to do so. You are more than welcome to have us design and supply the kitchen and have someone else install it for you if you prefer. When we complete a full design, supply and install service we are with you every step of the way and fully manage the project for you leaving you with only approval of designs to worry about. We provide a fully engaged and customer focussed project manager that will work with you from start to finish and we send in the cleaners when the install is complete to do a deep clean to ensure that the new Kitchen or Bathroom is 100% ready for you to move your personal items into and make it the centre of your home again! For our commercial customers we have two options; – Design, Supply and Install – Workforce Only Supply We have worked on numerous commercial properties for both private customers and for house building companies providing a complete workforce solution for entire new build kitchen and bathroom installations. From Shrewsbury to Leicester and Nottingham down to Worcester! We cover almost 5000 square miles across the midlands, see the map below to see if we cover your area. We are always expanding our team, so if you are close to this area, please do give us a call we may still be able to help. We will soon be expanding into Cheshire, so if your in this region, look out for us soon!


Contact info

4.2

Great

TrustScore 4 out of 5

11 reviews

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Rated 5 out of 5 stars

Excellent job!

Unite Kitchens & Bathroom looked after the installation of an accessibility bath with shower screen together with grab rails etc. for my elderly parents. They were nothing but professional, friendly, courteous and the work was done without delay and any fuss. This was perfect for for my mum and dad who are both over the moon with the results. Thanks for the great service.

4 November 2025
Unprompted review
Unite Kitchens and Bathrooms Ltd logo

Reply from Unite Kitchens and Bathrooms Ltd

Thank you Paul, It was an absolute pleasure to work on this project for you and your parents.

Rated 2 out of 5 stars

Disappointing

After spending approximately £10k with this company and having numerous discussions, the work performed did not meet our expectations. Some work had to be redone to achieve the desired standard. Additionally, replacements were made that did not match the existing decor, despite assurances that they would be identical.

The finishings were poor: the cutting in painting was imprecise, both the ensuite sink and shower door are leaking, the grouting does not meet standards, black grout is embedded in the white shower tray and cannot be removed, and the towel radiator was damaged during fitting, resulting in additional costs.

The laminate flooring was installed without an underlay and without prior consultation. There are gaps in the architrave, and one piece was modified to fit around a wall fixture which could have been moved; this piece was then placed back into the gap and filled. The painting work received only one coat, regardless of its appearance. We had to address several minor issues ourselves. When contacted, they promised a response but did not follow up for months. They were prompt in taking payment, but their aftercare service is lacking. Based on our experience, we would not use their services again or recommend them.

It is unfortunate that they outsource to local subcontractors so have no real control over the quality.

25 November 2024
Unprompted review
Unite Kitchens and Bathrooms Ltd logo

Reply from Unite Kitchens and Bathrooms Ltd

Paula, I'm sorry that your experience was not as expected, your still in your warranty period so we are more than happy to fix any issues that you are having, we just need to know about them please because this is the first that we have heard about them. We will be in touch.

Rated 5 out of 5 stars

Outstanding Bathroom Refurb – Exceeded All Expectations!

I recently had my bathroom completely refurbished by Unite, and I couldn't be happier with the results. From start to finish, the team was professional, friendly, and incredibly skilled. They took the time to listen to what I wanted, offered helpful suggestions, and delivered a finish that was even better than I imagined.

The quality of workmanship is just the best, with great attention to detail throughout.

I would highly recommend Unite to anyone looking for a reliable, high-quality bathroom renovation. Thanks again for such a fantastic job!

And will definitely be in touch regarding my kitchen refurbishment later this year. Thanks again, bathroom is just stunning. Love it!

22 April 2025
Unprompted review
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Reply from Unite Kitchens and Bathrooms Ltd

What a lovely review, thank you Claire. It was an absolute pleasure to have worked on your bathroom and we can't wait to see how we can transform your kitchen for you next!

Rated 5 out of 5 stars

An excellent Company to deal with

From start to finish of dealing with this company I've been really impressed. Neil has been an excellent first contact , Graham came to the house once and absolutely nailed the design we were looking to achieve using very clear cad drawings by email the next day ! And Gary is the installer you dream of having in the house, always on time, very skilled at installation and cleaned up every night before he left. He backed out of the house on completion of the job cleaning as he went and left the house spotless.

11 April 2025
Unprompted review
Unite Kitchens and Bathrooms Ltd logo

Reply from Unite Kitchens and Bathrooms Ltd

Thanks Mike, you were a splendid customer to have and we loved working with you on your bathroom project! Enjoy and thank you for the glowing review ;-)

Rated 5 out of 5 stars

New Bathroom


After being let down by several other companies, and about to give up on the idea of getting my bathroom done. Neil contacted me from unite kitchens and bathrooms Ltd, I explained what I wanted and what my budget was and Neil said he was sure he could sort something for me. Made an appointment for Graham to come round, Graham measured up, gave me some ideas, which I was very grateful for, he was very knowledgeable and answered my questions honestly. Neil contacted me a few days later to ask me what I thought, we discussed products, Neil emailed me with pictures of what my bathroom would look like, and also sent me links for me to look at products for myself, which was really good. I picked a date for installation, Gary came to install bathroom, he was very professional, came on time, worked hard and did a full day, didn’t mind me asking about what he was doing, and happy to explain, finished when he said he would. Gary did a lovely job. The whole experience was great, nothing was too much trouble for all involved from start to finish. Would highly recommend. Thank-you Neil, Graham and Gary for a great bathroom.

10 March 2025
Unprompted review
Unite Kitchens and Bathrooms Ltd logo

Reply from Unite Kitchens and Bathrooms Ltd

Many thanks Karen, it was a pleasure to work with you and we hope you are enjoying your new bathroom!

Rated 5 out of 5 stars

Kitchen Refurb

We chose to go with Unite as we had been struggling to get someone to offer us the full service we were after and after speaking to the team at unite we were confident we would get the kitchen of our dreams. They carried out, full rip out of our kitchen, floor tiling, electrical require, channel and drainage for new island and full install of our new kitchen and utility. The service and work carried out was exceptional and we would highly recommend their services to anyone.

7 January 2025
Unprompted review
Rated 5 out of 5 stars

Just had our bathroom done .

Just had our bathroom done .
Gary the fitter was very professional and did a superb job.
Would highly recommend.

3 February 2025
Unprompted review
Unite Kitchens and Bathrooms Ltd logo

Reply from Unite Kitchens and Bathrooms Ltd

Many thanks Jeff!

Rated 5 out of 5 stars

Very professional service

Unite and the fitter Jacob did an absolute fantastic job. They made the whole process do easy. Jacob was very polite and very professional. Would highly recommend them to any one

21 February 2025
Unprompted review
Unite Kitchens and Bathrooms Ltd logo

Reply from Unite Kitchens and Bathrooms Ltd

Many thanks Gary!

Rated 5 out of 5 stars

I recently had my bathroom , kitchen etc

I recently had my bathroom , kitchen and a new utility room renovated by Unite Kitchen and Bathrooms .
I was so impressed by their invaluable advice , professionalism and the high quality of workmanship.
I would highly recommend this company if you decide to renovate your home . You will not be disappointed. A huge thank you to you and your team . Hansa

20 December 2024
Unprompted review
Unite Kitchens and Bathrooms Ltd logo

Reply from Unite Kitchens and Bathrooms Ltd

Hansa, you have been a wonderful customer! What a great collaboration to build you your kitchen, utility room and bathroom which looks fantastic!

Rated 5 out of 5 stars

New fitted kitchen

Had a new kitchen fitted recently. Top class workmanship by friendly helpful fitters. Couldn't be happier and would strongly recommend to anyone.

9 October 2024
Unprompted review
Unite Kitchens and Bathrooms Ltd logo

Reply from Unite Kitchens and Bathrooms Ltd

Thank you for the review, we appreciate your business and kind words!

Rated 5 out of 5 stars

Solid Wood Kitchen Worktops Fitting

Had my solid wood kitchen worktops fitted by Unite Kitchens recently..the fitters were very professional and knowledgeable offering me ideas and suggestions to make the most out of the wood and maintenance for the future.
The job was completed in good time and looks fantastic.

25 September 2024
Unprompted review
Unite Kitchens and Bathrooms Ltd logo

Reply from Unite Kitchens and Bathrooms Ltd

Thank you for the review, it was our pleasure! Hope you enjoy!

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