Unity Auto Finance Reviews 210

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

I was turned down several times by others due to circumstances beyond my control. Thanks to Unity I am now driving the car I have always wanted. The process was quick and the staff were ultra helpful,... See more

Company replied

Rated 5 out of 5 stars

They were very polite and explained everything clearly and nothing was too much trouble when I asked questions

Company replied

Rated 5 out of 5 stars

From start to finish, Unity have been fantastic! They gave me a chance and they have always been clear un communication. Austin has been an Angel in closing my account and I cannot rate them all hig... See more

Company replied

Rated 5 out of 5 stars

Thank you unity auto finance, for making the impossible possible!! I am now drving the car i have dreamed off all my life, I knocked at every door and no one ever answers,but Unity auto gives... See more

Company replied

Company details

  1. Car finance and loan company

Written by the company

Unity Auto Finance offers a more sustainable and affordable way to finance your car, so you can save money and reduce your impact on the environment without paying a premium. We're a car finance company with a conscience. We'll give you an instant tailored car finance quotation and our best available rate based on your unique Uniscore TM soft credit search. You can use our unique car finance calculator to work out the best figures for either Personal Contract Purchase (PCP) or Hire Purchase (HP) agreements, and then choose from thousands of cars on our website and apply online when you're ready. We’re a lender not a broker, so there are no middlemen. When you finance a car through Unity Auto Finance, we'll plant a tree in the Scottish Highlands on your behalf to help our environment.

Car finance with a conscience

Written by the company

Save money, save time, help our planet. We're a Plannet Zero Certified carbon neutral business.
At Unity Auto Finance we’re conscious of the impact our industry has on the environment. As part of the DSG Finance Group, our growing concerns about climate change started off Unity’s journey to see how we could become more sustainable as a company and reduce the carbon footprint created by the day-to-day operations of our business and the cars we finance.

Finance a car and we'll plant a tree on your behalf

Unity - reforesting with Mossy Earth

Unity  - reforesting with Mossy Earth
When you finance a car through Unity Auto Finance, we'll plant a tree in the Scottish Highlands on your behalf to help our environment.

Contact info

4.8

Excellent

TrustScore 5 out of 5

210 reviews

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Rated 5 out of 5 stars

Really good finance company

Really good finance company, fast decisions I thought they were excellent

2 September 2022
Unity Auto Finance logo

Reply from Unity Auto Finance

Thanks Craig - glad you liked the service and thanks for your review.

Rated 5 out of 5 stars

A good experience

A good experience. Quick and efficient, clear documentation and communication. No issues all good!

2 September 2022
Unity Auto Finance logo

Reply from Unity Auto Finance

Thank you, Jenny.

Rated 5 out of 5 stars

Unity Finance approved my car finance…

Unity Finance approved my car finance and I've had no issues whatsoever with them. Easy to use online account portal and helpful customer service team. Thank you.

2 September 2022
Unity Auto Finance logo

Reply from Unity Auto Finance

Thanks for your review Alex - enjoy your new car.

Rated 5 out of 5 stars

Recent purchase

Really quick decision , very helpful company , i like the way it updates monthly your payment amount coming up and dates. Would recommend to anyone

2 September 2022
Unity Auto Finance logo

Reply from Unity Auto Finance

Thanks Dave - 30 years experience went into creating the Unity customer journey so we're glad you liked it!

Rated 3 out of 5 stars

Straightforward

Easy and straightforward all round

2 September 2022
Unity Auto Finance logo

Reply from Unity Auto Finance

Thanks for your kind review Andy - we'd love to hear how we could have made it a 5-star experience if you have the time? Please feel free to call our head of Customer Care - Craig - or send us an email at feedback@unityauto.finance.

Rated 5 out of 5 stars

I was more than pleased with the…

I was more than pleased with the service that I was provided by yourselves if it hadn't been for you I don't think I would have got the car I did I thank you and maybe we could work together again at some time many thanks for all your service Jim Keatley

2 September 2022
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Reply from Unity Auto Finance

Thanks, Jim - we'll look forward to the next one 😀

Rated 3 out of 5 stars

Low rates

The interest rates could be lower

2 September 2022
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Reply from Unity Auto Finance

Thank you for your review.

We always offer the best rate available based on your individual circumstances - we're sorry you didn't feel it was low enough but we are delighted to have been able to assist you in purchasing your car.

Rated 5 out of 5 stars

Rates are good.

This company does what it say's on the can.Great and easy to deal with.

2 September 2022
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Reply from Unity Auto Finance

We're glad you found us competitive - thanks for your business!

Rated 5 out of 5 stars

All the process went well and quick

All the process went well and quick. I was able to talk to them without any problem.

2 September 2022
Unity Auto Finance logo

Reply from Unity Auto Finance

Thank you for your review and we're glad you found us easy to talk to.

Rated 4 out of 5 stars

Good communication

Good communication. Nice to get reminders of when payments are due even though it is a direct debit.

2 September 2022
Unity Auto Finance logo

Reply from Unity Auto Finance

Thanks for your kind review - we'd love to hear how we could have made it a 5-star experience if you have the time? Please feel free to call our head of Customer Care - Craig - or send us an email at feedback@unityauto.finance.

Rated 1 out of 5 stars

Absolutely horrendous service wouldn't…

Absolutely horrendous service wouldn't recommend that anyone uses you!!! To anyone looking for finance avoid these at all costs. So glad I managed to get out of the agreement.0

2 September 2022
Unity Auto Finance logo

Reply from Unity Auto Finance

Hi Shaun, and thanks for your review.

We sent you a welcome to Unity Auto Finance SMS on 30/8/22 and to notify you that your due date would be on 25th of the month and to let us know if you needed to change your due date. You replied requesting to cancel the agreement as you wished to cancel your vehicle order, due to the dealer not cooperating with you.

We subsequently made contact with you and agreed that you should speak to the dealer to resolve the issue so they could potentially unwind the deal however the request could only come from the dealer directly. Later on 30/08/22 we received a request from the dealer to unwind the finance, and we anticipate that the agreement will be closed in due course once the dealer has returned the funds to us.

We are surprised and disappointed as we feel that your comments do not accurately reflect your conversations or service with Unity Auto Finance.

Regards

Craig - Head of Customer Care.

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