UnityLink Reviews 

19,926
TrustScore 4 out of 5

4.0

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See what reviewers are saying

Rated 3 out of 5 stars

They give the best rates. However you don't have the ability to authenticate your app access via email. Always has to be an sms message. When I am abroad, this means I incur extra mobile cha... See more

Company replied

Rated 5 out of 5 stars

I have been remitting money to Ghana through unity link since 2005, and they have never let me down. Things got even marvellous with the Unity Link App. If there’s only one Ghanaian company providing... See more

Company replied

Rated 4 out of 5 stars

Very effective money transfer with good exchange rate. There's need to improve on customer service response. The chat function and calls are non responsive

Company replied

Rated 5 out of 5 stars

Their exchange rate is top notch and the money transfer is quick and easy. A reliable source to send money back home to Ghana without any hassle or problems. Highly recommended!

Company replied

Company details

  1. Money transfer service
  2. Non-bank financial service

Written by the company

The online money transfer service that believes sending money to loved ones should be fast, secured, and simple! No fees for your transfers with excellent rates!!


Contact info

4.0

Great

TrustScore 4 out of 5

20k reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 57% of negative reviews

Typically replies within 1 month

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4.0

All reviews

(19,926)

9 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Always reliable

Always reliable. Love using it

28 February 2024
Unprompted review
UnityLink logo

Reply from UnityLink

Thank you so much for the positive review. We're thrilled that you had a great experience with our service. We strive to provide the best service possible, and it means a lot to us that you appreciate it. Thanks again! 😊

Rated 5 out of 5 stars

Money was instantly delivered.

28 February 2024
Unprompted review
UnityLink logo

Reply from UnityLink

Thank you for sharing your fantastic feedback and for rating us 5 stars.
We're pleased to know that you are happy with the timely delivery. Have a nice day.

Rated 5 out of 5 stars

The speed at which they pay out is…shocking

The speed at which they pay out is amazing

27 February 2024
Unprompted review
UnityLink logo

Reply from UnityLink

Thank you for sharing your fantastic feedback and for rating us 5 stars.
We're pleased to know that you are happy with the timely delivery. Have a nice evening.

Rated 1 out of 5 stars

Bank card fraud

Never heard of this website/company before and certainly do not have an account, yet my bank card was used to make a payment! A few other reviews the same, surely when the name on the card DOES NOT match the account it should flag up!

27 February 2024
Unprompted review
UnityLink logo

Reply from UnityLink

We are sorry to hear about your experience with UnityLink. We understand how frustrating and concerning this is, It's always a good move to contact your bank right away and let them know about the unauthorised charges, They'll be able to help you out and take the necessary steps to keep your account safe. Please contact us at online@unitylink.com for further assistance. Stay safe!

Rated 5 out of 5 stars

Fast and reliable service

Fast and reliable service. Money paid within 1 hour.

27 February 2024
Unprompted review
UnityLink logo

Reply from UnityLink

Thank you for sharing your fantastic feedback and for rating us 5 stars.
We're pleased to know that you are happy with the timely delivery. Have a nice day.

Rated 4 out of 5 stars

You are fast smoth and secure

You are fast smoth and secure

27 February 2024
Unprompted review
UnityLink logo

Reply from UnityLink

Thank you so much for taking the time to leave us this lovely review!
We are delighted to hear that you have had a positive experience with us and are pleased with our service. Thank you for your custom.

Rated 5 out of 5 stars

Services are secure and prompt

Services are secure and prompt. Their customer service is unique. Keep up the good work.

26 February 2024
Unprompted review
UnityLink logo

Reply from UnityLink

Thank you for the kind review and for taking the time to share your feedback with Unitylink. Our priority is customer service and we are ecstatic that we met that mark! Have a nice day.

Rated 5 out of 5 stars

Excellent and efficient service

25 February 2024
Unprompted review
UnityLink logo

Reply from UnityLink

Thank you so much for taking the time to leave us this lovely review!
We are delighted to hear that you have had a positive experience with us and are pleased with our service. Thank you for your custom and have a nice day.

Rated 5 out of 5 stars

Excellent service

Excellent service

25 February 2024
Unprompted review
UnityLink logo

Reply from UnityLink

Thank you for the great review! We’re so happy you loved your experience and can't wait for your next transaction! Enjoy the rest of your day.

Rated 5 out of 5 stars

Let's see how it works

Let's see how it works.. this is my first time using it

25 February 2024
Unprompted review
UnityLink logo

Reply from UnityLink

We are thrilled to have you as part of the family! Thank you for sharing your kind words with us. It means the world to us! We look forward to serving you again soon!

Rated 5 out of 5 stars

Reliable

It is trustworthy, good customer relations and fast delivery.

24 February 2024
Unprompted review
UnityLink logo

Reply from UnityLink

Thank you for the kind review and for taking the time to share your feedback with Unitylink. Our priority is customer service and we are ecstatic that we met that mark! Have a nice day.

Rated 5 out of 5 stars

Fantastic efficient service

Fantastic efficient service

24 February 2024
Unprompted review
UnityLink logo

Reply from UnityLink

Thank you for the great review! We’re so happy you loved your experience and can't wait for your next transaction! Enjoy the rest of your day.

Rated 5 out of 5 stars

Excellent service

Excellent service. Quickest and safest money transfer ever used.

23 February 2024
Unprompted review
UnityLink logo

Reply from UnityLink

Thanks a lot for the awesome review! We're stoked that you found our service to be swift and reliable. We appreciate your support and hope to continue exceeding your expectations. Have an amazing day!

Rated 5 out of 5 stars

Excellent Swift Services of sending money abroad

The services was swift and satisfying

23 February 2024
Unprompted review
UnityLink logo

Reply from UnityLink

Thanks a lot for the awesome review! We're stoked that you found our service to be swift and reliable. We appreciate your support and hope to continue exceeding your expectations. Have an amazing day!

Rated 5 out of 5 stars

Always easy to navigate around it.

Always easy to navigate around it.

21 February 2024
Unprompted review
UnityLink logo

Reply from UnityLink

We are thrilled to have you as part of the family! Thank you for sharing your kind words with us. It means the world to us! We look forward to serving you again soon!

Rated 5 out of 5 stars

Perfect

UnityLink is easy to access and legit

21 February 2024
Unprompted review
UnityLink logo

Reply from UnityLink

Thank you for the great review! We’re so happy you loved your experience and can't wait for your next transaction! Enjoy the rest of your day.

Rated 5 out of 5 stars

I've had a positive experience sending…

I've had a positive experience sending money home using Unity Link. The transactions are consistently fast and reliable. In an instance where I made an error on one transaction, the Unity Link customer service promptly assisted me, enhancing my overall satisfaction with their service.

25 December 2023
Unprompted review
UnityLink logo

Reply from UnityLink

Thank you for leaving us such a wonderful review. We are thrilled to read that you loved your experience with Unitylink. Customer experience and satisfaction are our priority, and your review has reaffirmed this, We can't wait for your next transaction. Have a nice day!

Rated 5 out of 5 stars

Unity link never failed me before since…

Unity link never failed me before since I started working with them.They provide good service and amazing stuff.

22 February 2024
Unprompted review
UnityLink logo

Reply from UnityLink

We are thrilled to have you as part of the family! Thank you for sharing your kind words with us. It means the world to us! We look forward to serving you again soon!

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