Universal Networks  Reviews 104

TrustScore 5 out of 5

4.8

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See what reviewers are saying

Rated 4 out of 5 stars

This company was dearer than my usual sources but they enabled me to get exactly what I needed at short notice and they responded promptly to my request for quotation. I placed an order at 2pm and go... See more

Rated 5 out of 5 stars

We knew roughly what we needed, but we were outside out comfort zone - These guys helped us get the stuff we wanted with a minimum of fuss. Recommended.

Rated 5 out of 5 stars

Datwyler Category 6a Shielded Butterfly Style Tool-less Jack installd 24 of these in a home DLNA project tested and found perfect. I will use these again. Various lengths of Category 6a LSZH Shielde... See more

Rated 5 out of 5 stars

Have used Universal Networks for many years now and would highly recommend them. Good products at a competitive price nearly all available from stock, quotes and product information requests are answ... See more

Company details

  1. Computer Shop

About Universal Networks

Information provided by various external sources

Universal Networks was formed in 1994 to provide networking solutions with simple but important service qualities in mind; being responsive, understanding the products we supply, and delivering on time. Previous experience had showed that these were largely missing in the reseller channel, but we felt didn’t need to be this way.

17 Years on and those initial values have remained central to what we do.

Originally our business was centred on the hardware elements of a networking system, and whilst this remains an important part of our business, over recent years we have listened to our Clients and invested a lot of time into developing a comprehensive range of Copper and Fibre Optic cabling products. We now probably have more pre terminated fibre options than any other single vendor.

Our aim is to make your enquiry to delivery process as easy as possible. If you are not sure what you need, we will be happy to guide you and advise. If you are more familiar with our products, most can be ordered through our web site at your convenience if preferred. Either way we will provide as much support as you need us to, to ensure you order the right products and receive them on time.

This is the Universal way and this is what sets us apart from our competitors.


Contact info

4.8

Excellent

TrustScore 5 out of 5

104 reviews

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Rated 5 out of 5 stars

Delivered on time

Datwyler Category 6a Shielded Butterfly Style Tool-less Jack installd 24 of these in a home DLNA project tested and found perfect. I will use these again.
Various lengths of Category 6a LSZH Shielded & Foiled Patch Cable, Flush Snag less Strain Relief Boots, Pre Assembled I will use more of these in future projects

15 November 2011
Unprompted review
Rated 5 out of 5 stars

An excellent company to deal with.

I have been dealing with Universal Networks for some years now and have always found their customer service to be excellent. The staff are extremley friendly and knowledgable about the products they provide and their pricing I have always found to be competitive.
They respond quickly with quotes and are always reliable in both quality and deliveries.
Excellent customer relations, competitive pricing, technical knowledge and reliable on time deliveries. What more could you want from a supplier?

15 November 2011
Unprompted review
Rated 5 out of 5 stars

A special vendor who delivers on price and promise

I am a regular customer of Universal Networks because my needs are normally urgent but stillneed to be at the best possible prices. With Universal it's there the next day and if they don't have it (vary rare) they say so, and that gives me a chance to find an alternate supplier, promises not kept mean a vendor no longer used. I have been a customer of Universal for over 5 years and fully recommend them.

14 November 2011
Unprompted review
Rated 5 out of 5 stars

Excellent Service

Excellent service with a company who have a real understanding of our requirements and have never let us down.

7 November 2011
Unprompted review
Rated 5 out of 5 stars

Great service

Universal Networks have never let us down all our order have turned up on time and are allows correct .

I nice team to work with

4 November 2011
Unprompted review
Rated 5 out of 5 stars

Excellent

My order with Universal Networks was handled very quickly and efficiently. These guys really know their stuff. My parts arrived the next day - what more can you ask for.

Thanks!

3 November 2011
Unprompted review
Rated 4 out of 5 stars

helpful & consistent

i never seem to have any problems with Universal - they answer any queries promptly and do their best to sort out problems on the rare occasion that they occur/ I am very happy with them as a supplier

24 October 2011
Unprompted review
Rated 5 out of 5 stars

Excellant

Universal Networks have provided a very fast, efficient and reliable service.

14 October 2011
Unprompted review
Universal Networks  logo

Reply from Universal Networks

Hi Joy,

We really appreciate you taking time to leave a review, thanks for your continued business.

Kind regards,

Universal Networks

Rated 5 out of 5 stars

You want cables, they've got cables

Always helpful, never condescending and will explain everything you'll ever need to know about fibre/copper cables, strain relief boots and a bit more besides...

Even though I am the least technical person on the team at work, I get to order the cables and so far they have never let me down, even when the cables have to be made to order. Brilliant service and next day delivery - what more can you ask for?

14 October 2011
Unprompted review
Universal Networks  logo

Reply from Universal Networks

Hello Jemma,

We are glad we can help! Thanks ever so much for taking the time to leave a comment.

Thanks,

Universal

Rated 3 out of 5 stars

They did their job

I ordered one item. It arrived in reasonable time. This should be expected, so hardly warrants a comment. And it was one item, one time, so statistically meaningless. I'm only writing this because they keep bugging me to "share my opinion". I'd prefer they didn't do that, to be honest.

13 October 2011
Unprompted review
Universal Networks  logo

Reply from Universal Networks

Hi Robert,

Many thanks for taking the time to fill in the review, it was never our intention to make you feel like we were bugging you. From our records, I see that we asked you to comment after your initial order in August and have subsequently asked you to review us on Trust Pilot to help us kick start our reviews.

Once again, please accept our sincerest apologies, we have noted on our database to not send you anything else.

Kind regards,

Universal Networks

Rated 5 out of 5 stars

Fibre experts!

We've now used Universal Networks on several occasions to supply us with Fibre products, and am always delighted with the service they provide. It is the type of service I expect , but rarely receive from other companies, i.e. Good products at good prices, delivered on time, and all handled with fantastic customer service. Very happy!

13 October 2011
Unprompted review
Universal Networks  logo

Reply from Universal Networks

Hi Evolution Communications,

We are very glad we make you very happy! Thanks for your kind comments, we really appreciate it and your business.

The Universal Team

Rated 5 out of 5 stars

Fast response, friendly, helpful.

Eddie Hing is a very helpful and pleasant person to talk to about my projects, and has delivered the ideal solution each time. A highly recommended company !

13 October 2011
Unprompted review
Universal Networks  logo

Reply from Universal Networks

Hello Tony,

Many thanks for the recommendation and taking the time to write a review, I've let Eddie know your lovely comments about him and he really enjoys doing business you.

Kind regards,

Universal Networks

Rated 5 out of 5 stars

First rate supplier

Buying for remote sites in West Africa is always a challenge at the best of times. Burkina Faso in particular. Universal Networks have a knowledgeable team that puts our delivery packages together and gets them to where it matters, On Time, Exactly whats ordered and Supported all the way.

13 October 2011
Unprompted review
Universal Networks  logo

Reply from Universal Networks

Hi Alan,

Thanks for taking the time to leave a review and for your comments which Alan and the team really appreciate.

Thanks for choosing us for your requirements in Burkina Faso.

The Universal Team

Rated 4 out of 5 stars

Good, Efficient and clear

Good, will definitely use you again

13 October 2011
Unprompted review
Universal Networks  logo

Reply from Universal Networks

Hi Dominic,

Many thanks for the review, we hope to speak to you in the near future!

Thanks,

Unviersal Networks

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