Really very pleased and impressed with all the services received at Universal Tankers. Special thanks to Michael and the driver who are very polite, welcoming and has a great customer care. The price... See more
Company replied
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Review summary
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Reviews shaping this summary
Lady answering the phone was friendly and helpful. Didn't take long to get an order placed to get our septic tank emptied. I was given a time of 5-7 working days but got a call to ask if it was conven... See more
Company replied
Driver went above and beyond with our farmhouse residential septic tank which needed extender hoses and we had had a terrible experience with another company previously. The driver was working in r... See more
Company replied
We called with an emergency before Christmas and called to get someone in Christmas Eve. Michael Berwick was so helpful in getting everything set up. On the day Marcus from Stanton was absolutely br... See more
Company replied
Company details
- #34 of 46 best companies in Waste-Management Service
- #3 of 3 best companies in Environmental organization
- #32 of 39 best companies in Waste Collection Service
- #3 of 5 best companies in Septic tank service
- #7 of 8 best companies in Waste water and sewage treatment company
- #1 of 1 best companies in Water Tank Cleaners
Written by the company
Universal Tanker Group specialises in the collection and disposal of wastewater from septic tanks, sewage treatment plants, pump stations, welfare accommodation, and more. We also manage a wide range of liquid and specialist wastes, including grease trap waste, food and brewery waste, food processing by-products, sludge waste, and blocked drains. In addition, we work closely with providers of both potable and non-potable water, offering reliable support services to meet operational and regulatory requirements. Our team of highly trained experts is on hand to answer any questions and provide the right solution for your wastewater and liquid waste needs. With strategically located depots across the UK — including Perth, Coatbridge, Nairn, Aberdeen, Gateshead, Stokesley, Doncaster, Penrith, St Helens, Bromsgrove, Sutton-in-Ashfield, Ashford, By St Edmunds, Leighton Buzzard, Exeter. Portsmouth, Swindon, Hertfordshire and Dartford — we offer comprehensive nationwide coverage, from the Scottish Highlands to the South Coast, including key areas within the M25.
Contact info
9 Ellerbeck Way, TS9 5JZ, Stokesley, United Kingdom
- 0800 180 4474
- orders@universaltankers.co.uk
- universaltankers.co.uk
4.6
Excellent
51 reviews
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This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
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Great service
Lady answering the phone was friendly and helpful. Didn't take long to get an order placed to get our septic tank emptied. I was given a time of 5-7 working days but got a call to ask if it was convenient after a couple of days. It was convenient. The gentleman who came, parked up to cause minimal disruption and got on with the job. He gave my husband advice on maintenance and finished the job in no time. Very happy with the process from start to finish.
5 September 2025
Unprompted review
Reply from Universaltankers
Thank you for taking the time to leave us such a thoughtful and detailed review. We truly appreciate your support.
Warm regards,
The Universal Tankers Team
Very helpful
Very helpful , even when my septic tank was awkward to get to . Thanks.
1 October 2025
Unprompted review
Reply from Universaltankers
Hi Andrew,
Thank you for your kind words! We're so glad you had a great experience with us.
Best regards,
The Universal Tankers Team
Really very pleased and impressed with…
Really very pleased and impressed with all the services received at Universal Tankers. Special thanks to Michael and the driver who are very polite, welcoming and has a great customer care. The price quoted is the best and the delivery was next day. All services received from the day we called them and up to the water delivery was all 10 on 10 and excellent, Highly recommended!
30 September 2025
Unprompted review
Reply from Universaltankers
Hi Deven,
Thank you for taking the time to leave us a review — and such a positive one! We truly appreciate your support.
Best regards,
The Universal Tankers Team
Reply from Universaltankers
Thank you so much for the 5-star review — we really appreciate your support!
Best regards,
The Universal Tankers Team
knowledge and experience
The knowledge and experience of the guys that came helped me understand how to deal with the filter issue within the tank. Very polite, well organised
1 October 2024
Unprompted review
Reply from Universaltankers
Thank you for the 5-star review – we really appreciate your support!
Best regards,
The Universal Tankers Team
Excellent and quick service
Excellent and quick service. Will definitely be using again.
15 August 2025
Unprompted review
Reply from Universaltankers
Hi Wendy,
Thank you for your kind words! We're so glad you had a great experience with us.
Best regards,
The Universal Tankers Team
Super quick quote followed up with…
Super quick quote followed up with phone call and great service on site from a friendly driver. Will definately use again.
12 September 2025
Unprompted review
Reply from Universaltankers
Hi Joe,
Thank you for your kind review!
We're thrilled to hear that we were able to assist you, and we truly appreciate your feedback.
Best regards,
The Universal Tankers Team
A very thorough Septic Tank clean and…
A very thorough Septic Tank clean and empty. Fast service.
9 September 2025
Unprompted review
Reply from Universaltankers
Hi Christopher,
We really appreciate your great review – thank you for your support!
Best wishes,
The Universal Tankers Team
Reply from Universaltankers
Hi Harrison,
Thank you for the 5-star review – we really appreciate your support!
Best regards,
The Universal Tankers Team
Jon and the team at Universal Tankers…
Jon and the team at Universal Tankers offer exceptional service. We have had some difficult site's and extremely last minute situations to deal with and they always 'meet the challenge' without hesitation, honest, reliable, trustworthy and excellent customer service/relations.
29 August 2025
Unprompted review
Reply from Universaltankers
Hi Julie,
Thank you for taking the time to leave us a review — and such a positive one! We truly appreciate your support.
Best regards,
The Universal Tankers Team
Extremely helpful company.
Extremely helpful company.
Efficient and proactive. Highly recommended. We use them for the Septic Tank.
17 July 2024
Unprompted review
Reply from Universaltankers
Hi Paul,
Thank you for your kind review, we appreciate your support.
Thanks
The Universal Tankers Team
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