Universal Vans Reviews 52

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

I bought a 4 year old VW T6.1 from Universal Vans at a very competitive price; from the first phone call to the final delivery, staff were unfailingly helpful. Post vehicle inspection and test drive... See more

Rated 5 out of 5 stars

First time dealing with universal vans. Was equiring through Kieran and I have to say he was awesome to deal with. Easy, to the point and went above and beyond to get my finance complete! Having not l... See more

Rated 5 out of 5 stars

David made the whole process of buying my van easy and he went above and beyond, including picking me up from a local garage so I could collect my vehicle. I felt safe and well looked after and inform... See more

Rated 5 out of 5 stars

David and the team really looked after us from the start right to the end, any queries or concerns were dealt with in the most professional manner within 24 hours. Definitely returning once I nee... See more

Company details

  1. Auto broker
  2. Finance broker
  3. Leasing service
  4. Motor vehicle dealer

Written by the company

Helping our customers to buy and lease vehicles at the best rates on the market. We aim to provide a quick and transparent service, delivered straight to your front door.


Contact info

4.8

Excellent

TrustScore 5 out of 5

52 reviews

5-star
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Rated 5 out of 5 stars

Was great customer service

Was great customer service. Very quick turn around and by far the best price about.
Marc my salesman was always responding quickly with as much information as possible.

13 February 2025
Unprompted review
Rated 5 out of 5 stars

Marc was absolutely amazing

Marc was absolutely amazing! He responded to emails promptly and answered any questions we had. He was very helpful and got the job done.
Amazing customer service. Would recommend to anyone. Thanks again for all your help and hard work.

28 January 2025
Unprompted review
Rated 5 out of 5 stars

Really professional service from the…

Really professional service from the beginning. Our contact Dave was very helpful in finding the right van for our company. The process was smooth and simple , and he guided us all the way through. Highly recommended.

The Carpet Barn , Longwell Green

24 January 2025
Unprompted review
Rated 5 out of 5 stars

Marc who I dealt with

Marc who I dealt with, was very informative and had all the answers on prices, fees, and was more than happy to answer my calls anytime. And if I couldn’t get hold of him, he would call me straight back. Buying or leasing a new van is a big worry and expense but Marc made it a relaxing and enjoyable experience. Credit to him and the team. OB WORKS

15 January 2025
Unprompted review
Rated 5 out of 5 stars

10/10 for customer service

Had a bloke called mark sort the van out for me and he bent over backwards to make sure the van was delivered to me as fast as possible, 10/10 for service and communication, really polite and professional, would deffo recommend, many thanks

16 January 2025
Unprompted review
Rated 5 out of 5 stars

Absolute pleasure to deal with Universal Vans

I don't normally go out of my way to write reviews but Universal Vans made it impossible not to.

From start to finish I felt like I was genuinely valued as a customer. I was always able to speak with the same advisor (David) throughout the entire process which added an element of continuity and ensured that everything went smoothly. No requirement was too much.

They were able to source the specific Van that I had in mind when other company's were not. Better still, they did so at a competitive price and timely manner.

The Van was delivered in immaculate condition (as advertised) and I truly believe they took great pride and passion in delivering on their word.

I cannot recommend this company highly enough and would implore others to use them. They offer the professionalism of a corporate company but with the personalised experience of bespoke service.

16 October 2024
Unprompted review
Rated 5 out of 5 stars

As the director of a busy company I…

As the director of a busy company I find it difficult to find the time to sort my vehicles issues. So I was looking for a new van and was recommended Universal Vans. I can honestly say the professionalism and attention to detail, that received was fantastic. I gave them the spec and requirements and within hours I had all the relevant information to make my decision with no pressure.
The transaction and follow up correspondence was on point. To sum up I am delighted to have worked with and will work with again in the future. When increasing my fleet. Universal Vans.

Best regards
Ben
Hammond Property.

31 October 2024
Unprompted review
Rated 5 out of 5 stars

I’m so happy to leave review here

I’m so happy to leave review here , gentlemen who was dealing my van was George and he is very help full and very friendly, and advised me for the right deal, my van delivered super fast and I’m so happy with my new van

11 November 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic friendly and honest

David done a surpurp job explained every thing and was always on the end of the phone from beginning to end ,in and out of hours, really recomend universal vans also kirean who I bagered a at the beginning of my journey ,well done guys keep up the good work such a friendly service x

1 September 2024
Unprompted review
Rated 5 out of 5 stars

Buying my second hand Peugeot Partner

David made the whole process of buying my van easy and he went above and beyond, including picking me up from a local garage so I could collect my vehicle. I felt safe and well looked after and informed through the whole process. Can’t recommend highly enough

30 August 2024
Unprompted review
Rated 5 out of 5 stars

David and the team really looked after…

David and the team really looked after us from the start right to the end, any queries or concerns were dealt with in the most professional manner within 24 hours.

Definitely returning once I need another truck!

Thanks again Universal Vans 🙏🏼

20 May 2024
Unprompted review
Rated 5 out of 5 stars

Cant thank Kieran and the team enough

Cant thank Kieran and the team enough, Finding me 5 vans at a great price and turning it all around for me in around 2 weeks for 5 vans is brilliant and the communication throughout has been exceptional, looking forward to receiving the vans in the coming weeks

10 April 2024
Unprompted review
Rated 5 out of 5 stars

Brilliant Service

From initial enquiry through to delivery Keiran was brilliant, also have to mention Jordan. Found us the perfect solution. Van delivered as promised.
Would highly recommend to anyone.
1st Class service.
Thank you Tom

4 April 2024
Unprompted review
Rated 5 out of 5 stars

Great company

Great company. Kieran and rest of the team were amazing. They were very friendly and looked after me. Also the vehicle that I was purchasing was well looked after and taken care of. Answered all my questions and made the purchase very easy and smooth. Keep it up guys great service.

2 April 2024
Unprompted review
Rated 5 out of 5 stars

Amazing company

Amazing company! I felt with Kieran and Adam and I can not fault them at all! They listened to what I needed and they worked there magic and got me what I wanted with the best deal! Will be using theses guys in the future!!

22 March 2024
Unprompted review

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