They dispatched the goods within 24hrs but there was a problem caused by DPD who failed to deliver to my home and I had to collect from a post office. I sent universeofus an email of unhappiness and g... See more
Company replied
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See what reviewers are saying
Got a Rains jacket for a great discount and it came nicely packaged. Even though it was dispatched next day, DPD delayed the order for a week. In the meantime, Kam was right on it, even when she was o... See more
Company replied
My recent purchase from Universe of Us was a fantastic pair of Vera V10 leather extra white palatine silver trainers they look brilliant with everything. The staff couldn’t have been more helpful. I t... See more
Company replied
I am a massive fan of this wonderful shop / small business (and its website) which offers both unique pieces and also some more mainstream brands - all clearly lovingly chosen by its owners. I always... See more
Company replied
Company details
Written by the company
A destination independent online store, perfect for unique footwear, clothing and accessories. Creators of sustainably made sweatshirts and stockists of Veja, Birkenstock, Dryrobe, Teva and more. 🌈
Contact info
Woodside Industrial Estate, CM16 6LJ, London, United Kingdom
- hello@rainbowcolourslondon.com
- universeofus.com
4.9
Excellent
146 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Rainbow Colours
Thank You
Excellent service from Universeofus
Excellent service from Universeofus, great price and delivered quickly, loved the personal touch, good old fashioned service and communication which seems to have disappeared these days. Would highly recommend shopping here.
29 December 2023
Unprompted review
Reply from Rainbow Colours
Thank you for your lovely review
Excellent all round.
Great service, super quick delivery and quality of the trousers I ordered was excellent. Very happy, wouldn't hesitate in recommending this company. I will definitely use them again.
28 December 2023
Reply from Rainbow Colours
Thank You
Great service
Was searching for a particular make of trousers- found this site and ordered. Received an acknowledgement straight away and my purchase arrived promptly Very pleased, and will order again. Like the fact it’s a small business too.
23 December 2023
Unprompted review
Great shopping experience
Easy ordering service, good discount on the product I bought. Delivered promptly despite it being the festive season
5 December 2023
Unprompted review
Reply from Rainbow Colours
Thanks, Merry Christmas
Reply from Rainbow Colours
Thanks
Straight-forward, easy transaction.
What a straight-forward, pleasant transaction. Great website, easy payment and excellent communication about the delivery.
27 November 2023
Reply from Rainbow Colours
Thank You
Reply from Rainbow Colours
Thank you for your lovely review
First time buying from Universe Of Us
First time buying from Universe Of Us, following a Google search for a high end sold out item.
Universe Of Us showed the item in stock to my surprise, so I placed the order and was not disappointed by the service I received, far from it as it was a fantastic service from start to the prompt delivery.
Thank you and best of luck going forward with your small business!
1 December 2023
Unprompted review
Reply from Rainbow Colours
Thank you for your lovely review.
Fast shipping and great pricing
Fast shipping and great pricing! Great to support an independent business
27 November 2023
Reply from Rainbow Colours
Thank you for your kind review
Great experience
Great discount for a quality product, customer service could be improved but overall I got what I was looking for and for a great price, so definitely recommend!
15 November 2023
Reply from Rainbow Colours
Thanks for your review, could you let me know what needs to be improved Customer Services wise. It would be great to have feedback. Thanks Kam
Lovely product and speedy delivery
6 November 2023
Reply from Rainbow Colours
Thank you for your review.
Easy purchase after Google search.
Easy purchase after Google search.
Well informed on delivery.
Provided the personal touch.
6 November 2023
Reply from Rainbow Colours
Thank You
Easy ordering and quick delivery of…
Easy ordering and quick delivery of perfect trousers!
10 November 2023
Reply from Rainbow Colours
thank you for leaving a nice review
Very quick and easy service
31 October 2023
Reply from Rainbow Colours
Thank You for your lovely review
Lovely company to deal with
Lovely company to deal with
I ordered a jacket and didn’t notice it was on a pre order
After sending an email explaining the situation I received a phone call back within 2 minutes the lady on the phone was very helpful and friendly and she changed the order straight away
My dry robe has arrived it was a present for my wife and she absolutely loves it and she has had lots of people asking where it was from
Smaller businesses are so much nicer to deal with
5 stars ⭐️⭐️⭐️⭐️⭐️
31 October 2023
Unprompted review
Reply from Rainbow Colours
Thank you for your lovely review, Im so glad your wife liked her Dryrobe X
Ill send you some business cards 🤣
Very good company to deal with
Very good company to deal with. Extremely helpful and nothing too much trouble. Will definitely be shopping with them again 🙂
7 November 2023
Unprompted review
Reply from Rainbow Colours
Thank you for your lovely review, we really appreciate it.
Brilliant thank you
1 November 2023
Reply from Rainbow Colours
Thank you for taking the time to leave a review, it makes a huge difference to a small business.
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