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Rated 5 out of 5 stars

The products are really good quality, I have tried their spf and hyarulonic acid serum. I find them somewhat price. Delivery Was fast.

Rated 5 out of 5 stars

This is the first time I ordered from Universkin e-commerce and it was great! The online skin diagnosis is detailed yet easy to do. With continued support and follow-up by an expert. I placed... See more

Rated 5 out of 5 stars

It’s a bit early to comment about the results but overall until now I am satisfied. Good AI analysis & doctor feedback, fast delivery, nicely packed and super easy to use. It takes at least minimum 1... See more

Rated 5 out of 5 stars

Customised Skincare Rocks! It's mistaken to think that one size fits all when it comes to skincare. Everyone has different skin issues, skin types, and often as you age you are dealing with multiple i... See more

Company details

  1. Cosmetic Products Manufacturer

Written by the company

Since its inception, Universkin has sought to empower doctors, providing them with the tools to create each individual’s ideal, tailor-made skincare to help them achieve the most remarkable results.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

360 reviews

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Replied to 100% of negative reviews

Typically replies within 2 weeks

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Rated 3 out of 5 stars

Half satisfied

The texture is good, but it’s not fully protecting against sun burn. I’ve got a bit red on my face.

20 June 2025
Universkin logo

Reply from Universkin

Dear Ina,
I hope this message finds you well. Please note that we’ve attempted to contact you twice already and truly hope to hear from you soon.. We’re reaching out to follow up on your recent feedback regarding La Crème Solaire SPF50. We’re glad to hear you enjoyed the texture, but we remain concerned about the redness you experienced and would truly appreciate the opportunity to understand better what happened so we can assist you further.
If you’re comfortable sharing a few more details, it would be very helpful to know:
- How much sunscreen you applied
- Whether you were able to reapply during sun exposure
- If you were using any other skincare products that might increase sun sensitivity
- When the redness appeared (immediately or later in the day)
Your experience is very important to us, and we’re here to support you. Even a few additional details can help us guide you more effectively and ensure you receive the best possible sun protection.
Thank you again for choosing Universkin.
Warm regards,
The Universkin Team

Rated 5 out of 5 stars

I have the mineral sunscreen SPF30 and…

I have the mineral sunscreen SPF30 and the sunscreen powder. Both very pleasant products. Easy to apply, very well tolerated. I would still like the powder to be transparent. I think I will try even more products 😊

11 June 2025
Rated 5 out of 5 stars

I was given this product to use…

I was given this product to use post-laser procedure and it was a healing miracle. Using it helped my skin stay moisturized and aided in healing.

I love it and intend to add it to my everyday routine. Thank you!

3 April 2025
Rated 5 out of 5 stars

Astounding customer support! Thank you Dr. Arampatzis!

Below is my original review. Within 3 days, I received a personal email response from Universkin's Medical Director directly, offering me the choice of either a full refund or two new formulas (free of charge). He discussed and explained the issue in detail. The tone of this communication was so sincere and helpful, that I decided these are the people to whom I want to entrust my skincare. So watch this space for updates on my progress as I continue my journey with Universkin!
Original review: Totally ineffective product. Makes my skin look worse, not better! False claim of "designed by your doctor" - no, wrong prescription by AI! Highly disappointed! Please refund my money.

23 March 2025
Rated 5 out of 5 stars

good quality product, great customer service

I have been using eye contour serum for some months now and there is a visible improvement of the skin around my eyes.
Moreover, the customer service is brillant, in particular I would like to praise the fast and helpful support by Dr. Thierry Ellena.

28 February 2025
Rated 5 out of 5 stars

The powder spf 50+ is the only SPF that…

The powder spf 50+ is the only SPF that I don't react to, so can be confident in keeping my skin safe. Thank you for a top quality product, amazing customer care and fast and safe delivery. Great company you can trust.

20 February 2025
Rated 5 out of 5 stars

Immediate response

I had an unpleasant situation with the delivery of products and I was assisted and helped extremely quickly and the products are excellent.
Thank you very much!

26 September 2024

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