The products are really good quality, I have tried their spf and hyarulonic acid serum. I find them somewhat price. Delivery Was fast.
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See what reviewers are saying
This is the first time I ordered from Universkin e-commerce and it was great! The online skin diagnosis is detailed yet easy to do. With continued support and follow-up by an expert. I placed... See more
It’s a bit early to comment about the results but overall until now I am satisfied. Good AI analysis & doctor feedback, fast delivery, nicely packed and super easy to use. It takes at least minimum 1... See more
Customised Skincare Rocks! It's mistaken to think that one size fits all when it comes to skincare. Everyone has different skin issues, skin types, and often as you age you are dealing with multiple i... See more
Company details
Written by the company
Since its inception, Universkin has sought to empower doctors, providing them with the tools to create each individual’s ideal, tailor-made skincare to help them achieve the most remarkable results.
Contact info
Paul Déroulède, 06000, Nice, France
- +33493047992
- info@universkin.com
- universkin.com
Replied to 100% of negative reviews
Typically replies within 2 weeks
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Half satisfied
The texture is good, but it’s not fully protecting against sun burn. I’ve got a bit red on my face.

Reply from Universkin
I have the mineral sunscreen SPF30 and…
I have the mineral sunscreen SPF30 and the sunscreen powder. Both very pleasant products. Easy to apply, very well tolerated. I would still like the powder to be transparent. I think I will try even more products 😊
Easy to order, fast delivery, fantastic product and good company!!
It was easy to order and arrived quickly. Love this product. I still have one on the go but I learned that they may be available ONLY through a dermatologist in the near future. So glad they let me know which is another kudo to this company. Fabulous!
Powder is perfect
Fantastic products
I absolutely love these products. My skin has never been better.
My skin products were easy to order and…
My skin products were easy to order and arrived swiftly
First of all it's a great product and…
First of all it's a great product and delivery was super fast, pretty much the next day delivery.
I was given this product to use…
I was given this product to use post-laser procedure and it was a healing miracle. Using it helped my skin stay moisturized and aided in healing.
I love it and intend to add it to my everyday routine. Thank you!
Easy set up and reordering process
Easy set up and reordering process. The products are life changing.
Astounding customer support! Thank you Dr. Arampatzis!
Below is my original review. Within 3 days, I received a personal email response from Universkin's Medical Director directly, offering me the choice of either a full refund or two new formulas (free of charge). He discussed and explained the issue in detail. The tone of this communication was so sincere and helpful, that I decided these are the people to whom I want to entrust my skincare. So watch this space for updates on my progress as I continue my journey with Universkin!
Original review: Totally ineffective product. Makes my skin look worse, not better! False claim of "designed by your doctor" - no, wrong prescription by AI! Highly disappointed! Please refund my money.
Excellent customer service
Excellent customer service. Excellent products. Fast shipping. Love.
good quality product, great customer service
I have been using eye contour serum for some months now and there is a visible improvement of the skin around my eyes.
Moreover, the customer service is brillant, in particular I would like to praise the fast and helpful support by Dr. Thierry Ellena.
The powder spf 50+ is the only SPF that…
The powder spf 50+ is the only SPF that I don't react to, so can be confident in keeping my skin safe. Thank you for a top quality product, amazing customer care and fast and safe delivery. Great company you can trust.
Fully satisfied
Fully satisfied! I got present for my daughter and she was very happy to receive her box full of beauty products
Product quality
Immediate response
I had an unpleasant situation with the delivery of products and I was assisted and helped extremely quickly and the products are excellent.
Thank you very much!
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