Univers Peluche Reviews 92

TrustScore 1.5 out of 5

1.4

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Company details

  1. Childrens Shop

Written by the company

Univers Peluche est une boutique spécialisée dans la vente de peluches pour bébés et enfants


Contact info

1.4

Bad

TrustScore 1.5 out of 5

92 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

SCAM, RUN AWAY !

I leave my opinion today, of my experience with this store: horrible, a rip-off!!!
I bought an elephant plush that I received three weeks after my purchase, discovering in fact that the product came directly from China, whereas the site seems to be French or at least European. In fact, you're buying a Chinese product directly (at an exorbitant price)! The product arrives and doesn't conform at all to CE standards, the elephant's eye comes off and can be swallowed by a child! So I asked for a return according to the conditions stated on their site, I've never had a reply to my emails to customer service and I've been calling them about 3 or 4 times a day for several days and I've had no one! So I've been scammed out of 45€. RUN AWAY!
Je laisse aujourd’hui mon avis, de mon expérience avec ce magasin : horrible, une arnaque !!
J’ai acheté une peluche éléphant que j’ai reçue troiss emaines après mon achat découvrant en fait que le produit venait directement de Chine alors que le site parait être français ou du moins européen. En fait vous achetez directement un produit chinois (du coup à un prix exorbitant ! Le produit arrive et n’est pas du tout conforme aux normes CE, l’oeil de l’éléphant se détache et peut être avalé par un enfant !! J’ai donc demandé un retour selon les conditions énoncées sur leur site, je n’ai jamais eu de réponse à mes mails au service client et je les appelle environ 3 ou 4 fois par jour depuis plusieurs jours et je n’ai eu personne ! Voilà je me suis fait arnaquer de 45€. A FUIR !!

11 April 2024
Unprompted review
Rated 1 out of 5 stars

SCAM, avoid !!!

Ordered 1st of February and never received a tracking number. They keep telling me it might take up to 12 days, but we're the first of march and nothing has been send, on top of that they don't answer my emails. I checked their instagram and the comments of clients are wild. THIS IS A SCAM AVOID!

1 March 2024
Unprompted review
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